B
When you smile, not only do you feel happy, but you also bring a ray of light into the lives of . Someone once said, “ A smile is a curve (弧线) that sets everything straight, by your face value.” Know that a smile is a little thing that can produce results. What it takes is a smile to make short work of many difficulties, for just being happy helps others along. I’ve often a smile as the touch of God given to His people.
A day a smile is to waste a day. Some people grin (咧嘴笑) and bear it, while others smile and change the world. Don’t you the feelings of a returned smile? It can move into the and release good into the world. It can make friends with strangers. It can bring friends closer together. It can bridge the generation gap. It can the heart with love.
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“I love myself.” That sounds a bit _____ and I doubt if anyone would ever say it out loud, but finding the confidence to succeed is very _____ if you don’t love yourself. If you’re ready to love yourself, keep on reading.
Think Positively
Focus on your ______ instead of your weaknesses. Leap out of bed; don’t ______ out of it. Look at every day as a new _____, not the same old story.
Be Thankful
Be ______of all the things you should be thankful for. Make a note of the people, places, things and ______ that bring you the most joy. If you ______, you’ll realize you have an awful lot to be thankful for.
Learn and Grow
Developing your ______ and skills will help you develop ______ that you can do anything.
Accept Your Flaws （缺点）
My handwriting looks ______, I can’t ride a bike, and I have an unexplained _____of bees, which is so bad that I once drove my car into a stop sign after____flew into my car through an open window on a summer day. And you know what? I wouldn’t ____ any of them. Be confident in yourself, no matter how “weird” (interesting and unique) you____be.
Use Your Strengths
Think about the top three ______ in your life. I don’t care how big or little they are. It could be graduating from college, landing a sweet job, losing weight, or ______. Now write down the strengths you used to accomplish those three things, and do you see any common threads that ______ achievement? If so, the path to more success is right in front of you.
No More Comparisons
Forget about the celebrities you ______ your body to, the relationships you contrast yours with. Life is not a ______. Your only goal is to become a better version of yourself.
A．comfortable B．silly C．enthusiastic D．impressive
A．convenient B．difficult C．pleasant D．probable
A．behavior B．energy C．hobbies D．strengths
A．drop B．roll C．crawl D．pull
A．possibility B．fortune C．advantage D．opportunity
A．aware B．careful C．certain D．sensible
A．desires B．characters C．activities D．gatherings
A．slow down B．speed up C．rise up D．fix on
A．ability B．knowledge C．emotions D．information
A．Responsibility B．appreciation C．imagination D．confidence
A．terrible B．attractive C．creative D．outstanding
A．fancy B．fear C．preference D．fright
A．one B．something C．it D．such
A．accept B．believe C．change D．continue
A．must B．may C．should D．could
A．Experiences B．memories C．accomplishments D．expectations
A．however B．wherever C．whichever D．whatever
A．led to B．referred to C．took to D．stuck to
A．Imitate B．compare C．prefer D．adapt
A．struggle B．campaign C．competition D．Challenge
阅读下面短文，掌握其大意，从每题所给的A、B、C、D四个选项中，选出最佳选项，并在答题卡上将该项涂黑。
Life becomes easier when you learn to accept an apology you never got. I’ve always tried to keep my ________ from people who are rude, aggressive and mean. But sometimes we ________ become tied to people who might not have our best ________ at heart.
Last summer, I became involved with a(n) ________ coworker who was at a bad spot in his life. I had a lot of________ for him and decided to help him ________ this tough time, so I tried my best to ________ his rudeness when he lost his temper. However, just like a swimmer drowning in a pool, he grabbed on and ended up drowning me when I reached out and tried to ________ him. His rudeness gradually was out of ________ . One night, when I got up to get a glass of water, he started yelling at me to get back into my bedroom. I did as I was told but I was not happy about it. He ________ my shift in mood and asked what was wrong. But when I told him his behavior toward me was ________ and that I was very hurt by the way he had treated me, he was ________ . He could not understand his actions had ________ impacted me. He told me he didn’t have anything against me that there was no need for me to ________it. I used examples from his life of things that had hurt him and then tried to make the ________ that the same things also made me ________ . I said, “ I always treat you with compassion, patience and understanding, but you haven’t treated me with ________ respect.” He was silent after listening to my words. What I had said might ________ him.
People only change if they want to change. I didn’t know whether he would shift his ________or not in the future, but I would continue to________ him through my patience, understanding and kindness.
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I grew up in a small town and the main entertainment was Friday night high school football. It was just a sleepy little town where parents wanted to raise their children away from and danger of a big city, and where teenagers like me leaving to find something bigger and better.
All that one summer night. My friend Lisa, Kim and Tyler held a party for my eighteenth birthday at Lisa’s house. As they kept alcohol to me, I was pretty drunk. I asked Tyler to take me home. With some , we made it out to his car and drove home. News came next morning. Kim, my friend we were five years old, was killed in a car accident. That night after Tyler and I left, Kim, who was more drunk than me, got into her car and towards the highway to go home. She was driving on the wrong side of the road and never saw the truck coming. The driver didn’t see her to avoid the car. They hit head on. Kim died immediately, and the driver was thrown the truck windshield (挡风玻璃) and died a week later.
Whenever I back on that day, I can’t help thinking that it was my to drink so much that night, otherwise things would be different. I know Kim the choice to drink and drive that night , but a part of me will always feel for what happened.
I may not change the with my story, but I do hope that I can make people the responsibility that they have to themselves and others by it. Don’t ever think that your choices are yours . Every choice is like a stone dropped into water—each ripple (波纹) represents someone who your choice . That’s quite an influence, isn’t it?
A．death B．fashion C．crime D．challenge
A．succeeded in B．dreamed of C．applied for D．approved of
A．happened B．continued C．changed D．remained
A．sending B．delivering C．taking D．handing
A．pleasure B．difficulty C．hope D．method
A．before B．until C．when D．since
A．constantly B．frequently C．clearly D．equally
A．headed B．walked C．pushed D．fled
A．in trouble B．in time C．in danger D．in place
A．above B．below C．into D．through
A．look B．hold C．keep D．get
A．desire B．fault C．right D．chance
A．faced B．avoided C．regretted D．made
A．responsible B．disappointed C．embarrassed D．sensitive
A．town B．party C．world D．environment
A．explain B．escape C．limit D．realize
A．remembering B．sharing C．declaring D．stopping
A．alone B．finally C．apart D．perhaps
A．clean B．deep C．still D．fresh
A．affects B．inspires C．attracts D．benefits
阅读下面短文，从短文后各题所给的四个选项（A、B、C和D）中，选出可以填入空白处的最佳选项。
I used to abandon myself to despair. Last year, my mother from a stroke and had a operation on her brain. I felt my whole life turn upside down and I had no what I could do to help her to relieve her . Tears welled up in my eyes whenever I was alone.
Last month I a precious watch, which was an 18-year-old birthday gift from my father. I could not fall asleep for a couple of nights because I felt about the loss.
There have been many like these in my life. I could never figure out how to deal with such tough things I read “ If You Have a Lemon, Make a Lemonade” by American writer Dale Carnegie. “When the wise man is handed a lemon, he says, ‘What can I get from this? How can I my situation? How can I turn this lemon into a lemonade?’” He wrote.
I suddenly that life is full of ups and downs, so I need to stay all the time. Now when I think of my past, I wish I could have handled things . When my mother was fighting for , I should have held her hands in mine, telling her things would get better instead of and crying.
Several weeks ago, I took part in a campus singing competition. I didn’t a prize. If I had not the article, I would definitely have felt again. But instead, I smiled after the competition. I was happy that at least I had got some stage .
Life is not just a bed of roses. There are thorns as well, but these thorns help us become and strong. When life us a lemon, let’s try to make a lemonade.
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阅读下面短文，掌握其大意，然后从1～15各题所给的A、B、C和D项中，选出最佳选项，并在答题卡上将该项涂黑。
Carmen’s mother Maria had just survived a serious heart attack. But without a heart transplant(移植)her life was in constant .
Both the mother and daughter knew that the chances were very small: finding a donor heart that Maria’s blood type could take years. However, Carmen was determined to save her mother. She kept hospitals all over the country.
Days stretched out. By Christmas, Maria had trouble from one end of the room to the other. Carmen lost all hope. She fell into a of the hospital, crying.
“Are you okay?” a man asked.
Carmen sobbed as she told the stranger her story. This middle-aged man was named Frank, whose wife, Cheryl, a tender and devoted mother of four lovely children, had been in hospital with a brain disease and wouldn’t it through the night. Suddenly, an idea came to Frank’s mind. He knew Cheryl had always wanted to something from herself. Could her go to Carmen’s mother?
After reviewing the data, doctors Frank that his wife’s heart was by some miracle a perfect fit for Carmen’s mother. They were able to the transplant.
That cold night, when Cheryl was dead, Frank came to knock at Maria’s door. She was for Frank’s family as she had been doing every day recently. Though Maria had never met Frank before, they both felt a strange bond as they hugged and cried.
On New Year’s Eve, Carmen attended Cheryl’s with Frank’s family, who were singing their favorite song “My heart will go on.”
One day later, on New Year’s Day, Maria with Cheryl’s heart. Yes, Cheryl’s loving heart would go on, for it was in another loving mother’s chest.
A．change B．danger C．disorder D．pain
A．matched B．replaced C．controlled D．cooperated
A．finding B．interrupting C．touring D．phoning
A．rolling B．running C．walking D．jumping
A．corner B．bed C．man D．nurse
A．put B．support C．pass D．make
A．save B．recycle C．donate D．separate
A．heart B．brain C．husband D．spirit
A．informed B．warned C．congratulated D．reminded
A．give up B．carry out C．search after D．put off
A．noticed B．predicted C．found D．declared
A．praying B．begging C．decorating D．singing
A．funeral B．operation C．performance D．anniversary
A．passed away B．left behind C．woke up D．dressed up
A．active B．alive C．necessary D．changeable
完型填空,阅读下面短文，从短文后各题所给的四个选项（A、B、C和D）中，选出可以填入空白处的最佳选项。
My class and I visited Chris Care Center in Phoenix, Arizona to comfort the old people who needed a little cheering up during the holiday season.
The first two there were for persons requiring help in taking care of themselves. We sang________ for them. They loved our sweet songs and the flowers that we left with them.
As we were ________ on the third floor for old people with Alzheimer (老年痴呆症), most of them ________off at the walls or floor. However, one lady ________ my eye. She was sitting by the door, in a wheelchair, singing songs to herself. They weren’t the songs that we were singing, at least they didn’t ________ like that. As we got ________ with each festive song, she did as well. The louder we got, the louder she got. ________ she was singing, she was also ________ out to us with her hands and body. I knew that I should have gone over to her, but I thought that my________ were to my students. People who worked at the care center could ________ to her, I thought. Just when I stopped feeling ________ about not giving her the attention she needed, one of my students, Justin, showed me what the holiday season is really about.
Justin also ________ the same lady. The difference between us is that he ________ on her needs, but I didn’t. During the last song, “Silent Night,” Justin walked over to her and held her hand. He looked this aged lady in her ________ and with his actions said, “You are important, and I will take my ________ to let you know that.” This tired, elderly lady stopped singing and held his hand. Then she touched his cheek with the other hand. Tears began to fall down her face. No________ can completely describe that touching moment.
It ________ a boy to teach me, a man, about kindness and love. Justin’s example of a complete, selfless attitude toward another was a ________ that I will never forget. He was the teacher that day, and I consider myself ________ to have witnessed his lesson.
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Human growth is a process of success and failure, one filled with ups and downs and one full of laughter and tears. it is also a 0fexperiments and trials Each time you're and choose to believe in your inner , you'll take courage to take action, but you can never how things will turn out. Sometimes you are successful, while sometimes you may become a . Each mistake we make can not only lead to pain and sorrow, but also can bring us growth and .
Every one of us tends t0 success. The failed experiments, ,are still as valuable as the experiments that eventually prove successful. In fact, you learn more from your "failure" if you have a proper attitude
But if you only think about your mistakes and live with and blame, it is not possible to learn anything . Therefore, forgiveness is required when you heavily yourself Forgiveness is the act of an emotional debt. This does not mean you're in a situation you don't feel pain or regret. But being to these feelings for a long period of time is not healthy. At some time of our life, you may have been severely 0r hurt by another person to such a degree that forgiveness seems . Under such a circumstance, you should force yourself to think in a positive way. By doing so, you will be able to change the focus away from the .
It is only through forgiveness that you can erase wrongdoings and clean the unhappy memories When you really learn to forgive, you may come to understand failure is also a necessary part of your__ ．
A．process B．program C．routine D．regulation
A．discouraged B．amazed C．determined D．frustrated
A．emotion B．spirit C．power D．strength
A．recognize B．tell C．announce D．convince
A．opponent B．competitor C．failure D．winner
A．reputation B．wisdom C．sympathy D．honor
A．conserve B．obtain C．request D．treasure
A．however B．thus C．so D．yet
A．occasionally B．usually C．seldom D．rarely
A．in other words B．in a similar way C．on the other hand D．by all means
A．guilt B．pride C．punishment D．loss
A．efficient B．permanent C．meaningful D．potential
A．disturb B．command C．interrupt D．criticize
A．requiring B．removing C．considering D．discovering
A．where B．that C．what D．which
A．related B．contradictory C．opposite D．addicted
A．wronged B．scolded C．beaten D．punished
A．informal B．practical C．vital D．impossible
A．loneliness B．anger C．coldness D．curiosity
A．emotion B．happiness C．growth D．m/stake
第一节完形填空（共20小题；每小题1.5分，满分30分）
阅读下面短文,从短文后各题所给的四个选项(A、 B、C 和 D)中,选出可以填入空白处的最佳选项,并在答题卡上将该项涂黑。
I loved working with my dad, but I hated a summer job he gave me. He owned a small in Bank Street. In his shop, the most recently person got the worst job, and the boss’ son was also .
I didn’t want to spend hours the frost on the ceiling of the walk-in freezer, and it was the Saturday afternoon’s job that I hated most. We received fresh every day. Chicken sat in wooden boxes and was with crushed ice. During the week, the ice and the blood of the chicken slowly leaked into the container the chicken, creating its bloody smell.
There was only one to get rid of the blood and wash the container: hold my and carefully slide the container from under the chicken, as I tried not to the contents over my clothes, and then into the drain(下水道).
Soon, students who have cut lawns, painted houses, worked in offices, maybe even worked in the butcher’s will to school. Some will have great memories others will come back with ones.
Looking back, I think my father could have me from my weekly hell. However, my dad, who’d dropped out of school to help support his family after his father died, was a teacher for me . He knew treating me from his other employees would be an unfair thing. Most importantly, he taught me to those who do the hard and tasks in life.
For the next six summers, I returned not as the boss’ son, but as one of other guys, and I cleaned the dirty container every Saturday afternoon.
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阅读下面短文, 从短文后所给各题的四个选项（A、B、C和D）中, 选出可以填入空白处的最佳选项。
One Sunday, a mother took her son and little daughter to watch a circus． In the of the circus, the little girl, Jenny, fell in her mother’s lap(大腿)．The brother, Jack, who was six, stayed awake, and the latter half with his mother． When it was over, the mother Jenny in her arms and carried her to the bus station． It was that night, so she took off her scarf and gently Jenny’s head with it．
When they arrived home, the mother carried Jenny into the bedroom and her to sleep． After Jack had changed his clothes, his mother lay down next to him to talk about the evening together． , when the mother asked what he liked most, there was no on his part． She was a little ．He used to speak non-stop whenever something exciting happened．
She was that something was wrong: he had been so on the way home and while getting ready for bed． She hearing nothing from him．
Suddenly Jack on his side, facing the wall．She why and got up to see his eyes welling up with tears．
“What is , honey? ”
He turned back．She could sense he was feeling some for the tears although he wiped away the tears right away．
“Mom, if I were cold, would you put your scarf around me, too?”
Of all the of that special evening out together, the most important for Jack was a little of affection—a momentary, unconscious showing of her love to his little sister．
In relationships, little things matter the most.a
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阅读下面短文，从短文后各题所给的四个选项（A.B.C和D）中，选出可以填入空白处的最佳选项。
Relationships are hard. It doesn't matter whether it is a relationship two workmates, a doctor and a patient, a mother and her child or a couple. The fact is, it is a relationship involving people, there will always be conflicts once in a while because human beings are complicated（复杂的）．
I guess even in the animal kingdom there are complications, too. For instance, just last weekend l thought my neighbor's cows were .They like standing outside our gate where there is a huge tree they use to themselves from the burning sun. Anyway, it was quite that the grey cow was angry about something and since I didn't “cows", I couldn't tell what she was complaining about. My guess was that one of the other cows had done/said something to . her because there was one cow she kept ”addressing".
I guess this goes to tat as long as one is breathing (man or animal), misunderstandings and .will always happen, regardless of whether it is at home or at the office, until one is finally ．
The is how you handle your displeasure. How do you conduct your arguments? What words do you use7 After the argument, do you ever sit back and probably anything that you might have said in anger? I ask this I know for a fact that when you are angry, the likelihood of having the best you'll ever regret is very high. The words you speak to someone can either build them up, or break them down, or start
a in their heart or put it out completely. That is how words are. Words have the power to or destroy.
If you do not want to hurt those you come into with, remember to be careful with your words because once they are ,they can only be forgiven, not forgotten。
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完形填空，阅读下面短文，从短文后各题所给的四个选项中（A、B、C和D）中，选出可以填入空白处的最佳选项， 并在答题卡上将该项涂黑。
Remembering My Father’s Vest
People get into trouble because they don’t know enough to keep cool. As a child, I had a lot of ________ that had been held back and not released. Worse still, I was not good at ________ constructively.
Once as I was getting ready for school, my mother ________ me my father’s vest instead of mine. This was around the time when I was going to be larger in ________ than my father, so as I put on the vest, I felt like I was being choked in it! I ________ that it was a small oversight(疏忽) on my mother’s part, but ________the feeling of being choked drowned me and I got very angry.
I took my anger out on my mother ________ thinking much. I was so upset when she had handed me the wrong vest, and I ________by violently tearing it apart from my chest!
Later, my mother shared her own ________ with my father: “ See what your son has done.”
Instead of scolding or abusing me, my father________ responded by asking my mother to ________ the vest. He then worn it to work the next day.
When my mother told me about my father’s response much later, when I had________from my fit, I immediately felt a great sense of ________ for my violent behavior, just ________ that he was spending the entire day wearing a(n)________ vest. At the same time, I was filled with great ________ for my father, whose gentle kindness taught me a life lesson I would treasure forever.
On that day, I made a ________ never to let anger get the better of me. I learn to ________ other when I think that they behave in an unfair, cruel, or unacceptable way, ________ forgiveness is a tool to turn anger off. And whenever I have difficulty ________ my strong emotion, I try to remember my father’s vest.
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完形填空
阅读下面短文，从短文后各题所给的四个选项（A，B，C和D）中选出可以填入空白处的最佳选项，并在答题卡上将该项涂黑。
Dear Laura,
I just heard you told an old story of gift giving and unselfish love in your program. You doubted that such unselfish love would happen in today’s world. Well, I’m here to give you ________ .
I wanted to do something very ________ for my fifteen – year – old son, who has always been the perfect child. He ________ all summer to earn enough money to buy a used motorcycle. Then, he spent hours and hours on it ________ it looked almost new. I was so ________ of him that I bought him the shiniest helmet(头盔) and a riding outfit.
I could ________ wait for him to open up his gift. In fact, I barely slept the night before. Upon awakening. I went to the kitchen to ________ the coffee, tea, and morning goodies. In the living room was a beautiful keyboard with a ________ : “To my wonderful mother, all my love, your son.”
I was so ________ . It had been a long – standing joke in our family that I wanted a piano so that I could ________ lessons. “Learn to play the piano, and I’ll get you one” was my husband’s ________.
I stood there shocked, crying a river, asking myself how my son could ________ this expensive gift.
Of course, the ________ awoke, and my son was thrilled（激动的）with my reaction. Many kisses were ________, and I immediately wanted him to ________ my gift.
As he saw the helmet and outfit, the look on his face was not ________ what I was expecting. Then I ________ that he had sold the motorcycle to get me the keyboard.
Of course I was the proudest mother ________ on that day, and my feet never hit the ground for a month.
So I wanted you to know, that kind of love still ________ and lives even in the ever–changing world of me, me, me!
I thought you’d love to ________ this story.
Yours,
Hilary
P.S. The next day, my husband and I bought him a new “used” already shiny motorcycle.
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My friend BJ Gallagher once worked as a training manager for a large newspaper, which was more than a hundred years old．The company’s past had blinded the authorities to the need for change, and they new ideas and would say “This is the way we’ve always done it.”．As the years went by, BJ grew more and more with their short-sightedness．Finally, she left the company．But she found that she hadn’t left her behind when she resigned．She carried it with her, like “rocks in the stomach”.
“I finally decided to about my experiences and my feelings．I it would be a good mental health ．I wanted to be rid of that company and those people, once and for all．So I wrote and wrote．It wasn’t just a story that poured out — it was a whole ! My resentment (怨恨) my writing．The whole world would know how they were!”
“What when the book came out?” I asked BJ.
“Not much,” she replied, “The newspaper kept doing what it had done．My feelings didn’t them one bit, but it took me several more years to finally my negative emotions．Finally, the time came when I decided to make amends (修正) for the angry things I had said about the company．I my former boss to dinner and made my ．I told him I was sorry for being so resentful．It was a great healing process for me.”
“What was the outcome?” I asked her.
“Gratitude,” she replied, “Not only wasn’t I resentful any more, but I was grateful to the company．If I hadn’t had those experiences, I never would have written a book．And the book became hugely successful — now in 21 languages．In short, my resentment gave way to gratitude.”
She smiled, “I owe them a debt of thanks for giving me such a great tale to tell.”
Trading resentments for gratitude isn’t always easy．But it’s worth it, gratitude is a far happier feeling than resentment.
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Everyone in business has been told that success is all about attracting and retaining (留住) customers. It sounds simple and achievable. But, , words of wisdom are soon forgotten. Once companies have attracted customers they often the second half of the story. In the excitement of beating off the competition, negotiating prices, securing orders, and delivering the product, managers tend to become carried away. They forget what they regard as the boring side of business— that the customer remains a customer.
to concentrate on retaining as well as attracting customers costs business huge amounts of money annually. It has been estimated that the average company loses between 10 and 30 per cent of its customers every years. In constantly changing , this is not surprising. What is surprising is the fact that few companies have any idea how many customers they have lost.
Only now are organizations beginning to wake up to those lost opportunities and calculate the implications. Cutting down the number of customers a company loses can make a big in its performance. Research in the US found that a five per cent decrease in the number of defecting (流失的) customers led to increases of between 25 and 85 per cent.
In the US, Domino’s Pizza estimates that a regular customer is worth more than $5,000 over ten years. A customer who receives a poor quality product or service on their first visit and never returns, is losing the company thousands of dollars in profits (more if you consider how many people they are likely to tell about their bad experience).
The logic behind cultivating customer is impossible to deny. “In practice most companies’ marketing effort is focused on getting customers, with little attention paid to them”, says Adrian Payne of Cornfield University’ School of Management. “Research suggests that there is a close relationship between retaining customers and making profits. customers tend to buy more, are predictable and usually cost less to service than new customers. Furthermore, they tend to be less price , and may provide free word-of-mouth advertising. Retaining customers also makes it for competitors to enter a market or increase their share of a market.
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