Communication is an important part of any relationship. Many of us are to share our experiences or emotions with our friends. But when it's our turn to lend a(n) ,we soon become bored or are short of idea on how to _ and offer advice.
That's because of what researchers call "listener burnout(倦怠)”.A friend might talk to us ,often complaining about the same problems. When we offer quick advice to the situation, we may be unconsciously trying to 0urselves from bumout. However, good listeners their natural tendency to solve the other's problems hurriedly and to keep the conversation brief.
To be a good__ ,you need to use "active listening". It starts with the real _ to help others and think through their feelings. Don't things. You can start by putting your phone__ and sitting close to your friend. Let your facial expressions 一what he or she is saying.__ you are able to fully understand,acknowledge the other person's by reflecting them back:"That must be really hard for you.”Use words or even sounds such as“yes”, "right”,and"hmm"”to the other person to continue.
0f course,a. can be extremely hard if the other person is too critical.But don't get defensive. Effective listeners don't negative criticism.Instead,they listen and understand what the person ls trying to convey responding.
A.afraid B.hesitant C.shy D.eager
A.shoulder B.hand C.ear D.eye
A.respond B.explain C.argue D.quit
A.aimlessly B.endlessly C.deliberately D.cautiously
A.difficult B.old C.acute D.sensitive
A.fix B.discuss C.create D.describe
A.forgive B.protect C.discourage D.prevent
A.follow B.display C.form D.overcome
A.reader B.partner C.listener D.speaker
A.demand B.habit C.desire D.ability
A.skip B.rush C.overlook D.postpone
A.away B.off C.out D.up
A.record B.restrict C.reflect D.replace
A.Whether B.Since C.While D.If
A.suggestions B.purposes C.responses D.feelings
A.big B.tough C.strong D.shone
A.force B.remind C.encourage D.convince
A.conversation B.suggestion C.problem D.lecture
A.give up B.make up C.leave out D.block out
A.after B.before C.while D.once
My first job was at a local restaurant, where I worked for seven years and learned so many lessons, especially from a fellow 36 .
Helen was in her 30s and had extraordinary self-confidence, something I was really 37 . I looked up to Helen 38 she was doing what she loved— 39 people better. She always made everyone, customers and co-workers, 40 and feel good.
Being a waitress changed my life. One of my 41 customers was Fred Hasbrook. He always ate an omelet, and when I saw him _42 , I tried to have it on his table as soon as he sat down.
Thanks to the newfound confidence I 43 __from Helen, I dreamed of having my own __44 . But when I called my parents to ask for a loan, they said, “We just don’t have the money.”
The next day, Fred saw me and asked, “What’s 45 ? You’re not smiling today.” I __46__my dream with him and said, “Fred, I know I can do more if somebody 47 just have faith in me.”
Before long he handed me checks 48 __$50,000—along with a note that I have to this day. It reads, “The only collateral(抵押品)on this loan is my trust in your 49 as a person. Good people with a dream should have 50 __to make that dream come true.”
I took the checks to Merrill Lynch, where the money was provided for me. I_ 51 __working at the restaurant, making 52 for the restaurant I would open. My plans soured, though, and I lost the 53 .
Later I decided to apply for a job at Merill Lynch. Even though I had no experience, I was__54 and ended up becoming a pretty good agent. 55 . I paid back Fred the $50,000, plus 14-percent annual interest. Five years later, I was able to open my own firm.
A.friend B.waitress C.citizen D.customer
A.losing B.earning C.sharing D.lacking
A.while B.though C.because D.unless
A.serving B.respecting C.helping D.praising
A.work B.eat C.smile D.speak
A.regular B.favorite C.respected D.fresh
A.eating B.greeting C.smiling D.coming
A.found out B.picked up C.got back D.took away
A.restaurant B.work C.house D.money
A.ahead B.that C.there D.up
A.exchanged B.discussed C.shared D.explained
A.should B.would C.might D.must
A.totaling B.counting C.adding D.valuing
A.ability B.honesty C.responsibility D.identity
A.patience B.confidence C.choice D.chance
A.loved B.practiced C.continued D.enjoyed
A.tables B.plans C.decisions D.suggestions
A.faith B.honesty C.money D.friend
A.hired B.rejected C.encouraged D.determined
A.Fortunately B.Excitedly C.Personally D.Eventually
William Franklin came to my class half a year ago. But from his first day here, he himself in his own world and he never spoke to others. As his teacher, I tried to start a talk with him but . It seemed as if he just didn't want to break his .
After the Thanksgiving holiday, we received the news of the Christmas collection of money for the in our school." Christmas is a season of , " I told my students." Some students in our school might not have a holiday. By offering a little money, you will help some toys, food and clothing for these needy students. We will the collection tomorrow."
The next morning, , I found out almost everyone had this matter except Willard Franklin. He came up to my desk with his head down. , he dropped two coins into the small box." I don't need milk for lunch," he said in a voice.
After school I couldn't help sharing what had in the morning with our headmaster. "I may be wrong, but I Willard might be ready to become part of our class." " I am to hear that," he nodded. "And I just received a of the poor families in our school who most need help. Here, take a look at it."
As I sat down to , I found Willard Franklin was at the top of the list. At that moment, I felt I really Willard for the first time: a cold face with a warm heart. From this , I also learnt that whether rich or poor, every child has a kind heart.
A.tied B.shut C.seated D.taught
A.failed B.stopped C.misunderstood D.left
A.imagination B.pleasure C.Sadnes D.silence
A.weekly B.daily C.monthly D.yearly
A.young B.sick C.poor D.honest
A.giving B.enjoying C.receiving D.saving
A.true B.happy C.usual D.long.
A.find B.make C.buy D.collect
A.prepare B.finish C.start D.continue
A.so B.however C.then D.moreover.
A.forgotten B.discussed C.learnt D.remembered
A.Quickly B.Suddenly C.Certainly D.Carefully
A.soft B.loud C.low D.deep
A.appeared B.arrived C.happened D.remained
A.hope B.wish C.wonder D.believe
A.glad B.sorry C.shocked D.lucky
A.message B.report C. research D.list
A.rest B.read C.work D.study
A.knew B.liked C.met D.accepted
A.result B.experience C.talk D.success
As Christmas is coming, there are presents to be bought, cards to be sent, rooms to be cleaned. Parents are with difficult jobs of hiding presents from curious young children. If the gifts are large, this is sometimes a real . On Christmas Eve, young children find the almost unbearable(难以忍受的). They are between the wish to go to bed early so that Father Christmas will bring their presents quickly and the wish to up late so that they will not the fun. The wish for gifts usually proves stronger. But though children go to bed early, they often lie for a long time, hoping to get a short look at Father Christmas.
Last Christmas, my wife and I managed to hide a few large presents in the storeroom. I feared the moment when my son, Jimmy, would me where that new bike had come from, but he did not see it.
On Christmas Eve, it took the children hours to go to sleep. It must have been nearly when my wife and I went quietly into their room and began stockings. Then I pushed in the I bought for Jimmy and left it beside the Christmas tree. We knew we would not get sleep that night, for the children were to get up early. At about five o'clock the next morning, we were woken by loud sounds coming from the children's room - they were shouting excitedly! I had time to get out of bed, young Jimmy came into the room on his new bike, and his sister, Mary, close behind pushing her new baby carriage. Even the baby arrived, he moved the hands and knees into the room dragging a large balloon behind him. Suddenly it burst. That woke up completely. The day had really begun with a bang(巨响).
A.faced B.met C.filled D.pleased
A.question B.matter C.problem D.business
A.joy B.excitement C.presents D.parents
A.pulled B.divided C.separated D.torn
A.get B.stay C.stand D.wake
A.lose B.break C.miss D.leave
A.awake B.wake C.asleep D.sleep
A.hopefully B.busily C.gladly D.successfully
A.answer B.tell C.ask D.search
A.sadly B.unluckily C.possibly D.fortunately
A.morning B.midnight C.evening D.daybreak
A.filling B.sewing C.mending D.preparing
A.present B.stocking C.bike D.tree
A.1ittle B.some C.enough D.much
A.sorry B.sure C.glad D.eager
A.Before B.After C.Until D.Since
A.running B.laughing C.shouting D.riding
A.walked B.moved C.followed D.jumped
A.with B.on C.over D.by
A.him B.her C.me D.us
阅读下面短文,从短文后各题所给的四个选项(A、B、C和D)中,选出可以填入空白处的最佳选项,并在答题卡上将该项涂黑。
On June 25, two days after our kidney transplant (移植) surgeries, my daughter-in-law, supported by her nurse and my son, walked into my hospital room in Seattle.There she was, the of my kidney, smiling at the foot of my bed.That's when I realized the full _ of "to give is to receive."
This February, her kidney function continued to decline, my daughter-in-law needed a kidney transplant to .1 told her that it would be a(n) to me to be able to donate a kidney to her.Immediately I was found compatible (相匹配的), my as a kidney provider began. After some tests and exams with my personal physician, I flew to Seattle for testing. Whenever I "passed" one , I became more relieved.Then I received the phone call telling me I was . which made me very happy. ,the day arrived.Before the surgery, I truly wasn't afraid; I just wanted the transplant to be .
I woke that evening, my son telling me that my left kidney was in my daughter-in-law.A strong sense of washed over me.It was one of the most _ moments of my life.A later, I got an e-mail from my daughter-in-law, saying: "Happy One-Month Anniversary!" We did have something to :1 wasn't affected much by the surgery, and more importantly, she felt like she had her back.
Up to now, being able to see my daughter-in-law one of my kidneys has been one of the greatest gifts 1 have received.
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阅读下列短文,从每题所给的四个选项(A,B,C,D)中,选出最佳选项,并在答题卡上将该项涂上。
I was 14 years old. I was angry and rebellious, with regard for anything my parents had to say, if it had nothing to do with me. Like so many , I struggled to escape from anything that didn’t my picture of the world. As a “ brilliant without need of guidance” kid, I rejected any obvious of love. In fact, I got angry at the of the word “love”.
One , after an extremely difficult day, I into my room, shut the door loudly and fell down onto my bed heavily. As I lay down in the privacy of my , my hands placed under my pillow. There was an envelope.I pulled it out and on the envelope it said, “To when you’re alone.”
I was alone, no one would know whether I read it or not.So I opened it. It said,“Mike, I know life is right now, I know you are frustrated and I know we don’t do everything right. I also know that I love you and nothing you do or say will ever change that.I am here for you if you ever need to talk. If you don’t, that’s also .Just know that no matter where you go or whatever you do in your life, I will always love you and be that you are my son. I’m here for you and I love you-that will never Love you, Mom.”
Every night as I went to bed, I would put my hands under my , and I remember the I felt every time I got a letter. During my teen years, the letters were the calm assurance that I still could be loved my anger and rudeness.Just before I fell I became grateful that my mom knew what I, an angry teenager, needed.
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完形填空
阅读下面短文,从短文后各题所给的四个选项(A、B、C和D)中,选出可以填入空白处的最佳选项,并在答题卡上将该项涂黑。
When I was a kid, my mom liked to make breakfast food for dinner every now and then. And I remember one night when she had made dinner after a long, hard day at .
On that evening so long ago, my mom a plate of eggs, sausage and extremely burned toast in front of my dad. I remember to see if anyone noticed! all my dad did was reach for his toast, at my mom and ask me how my day was at school… I don’t remember what I told him that night, but I do remember him spread butter and jelly on that toast and eat every bite!
When I got up from the table that evening, I remember hearing my mom to my dad for burning the toast. And I’II never what he said: “Honey, I love toast.”
Later that night, I went to kiss Daddy good night and I asked him if he really his toast burned. He me in his arms and said, “Your Momma put in a hard day at work today and she’s really . And besides, a burned toast never anyone!”
is full of imperfect things... and imperfect people. I’m not the best at anything, and I forget and anniversaries just like everyone else. But what I’ve over the years is that learning to accept each other’s – and to celebrate each other’s differences – is one of the most important keys to creating a healthy, growing, and relationship where a burned toast isn’t a deal-breaker!
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完形填空
阅读下面短文,从短文后各题所给的四个选项(A、B、C和D)中,选出可以填入空白处的最佳选项。
We have been driving in fog all morning, but the fog is lifting now. The little seaside villages are ________ , one by one. “There is my grandmother's house,” I say, ________ across the bay to a shabby old house.
I am in Nova Scotia on a pilgrimage (朝圣) with Lisa, my granddaughter, seeking roots for her, retracing (追溯) ________ memory for me. Lisa was one of the mobile children, ________ from house to house in childhood. She longs for a sense of ________ , and so we have come to Nova Scotia where my husband and I were born and where our ancestors ________ for 200 years.
We soon ________ by the house and I tell her what it was like here, the memories ________ back, swift as the tide (潮水).
Suddenly, I long to walk again in the ________ where I was once so gloriously a child. It still ________ a member of the family, but has not been lived in for a while. We cannot go into the house, but I can still walk ________ the rooms in memory. Here, my mother ________ in her bedroom window and wrote in her diary. I can still see the enthusiastic family ________ into and out of the house. I could never have enough of being ________ them. However, that was long after those childhood days. Lisa ________ attentively as I talk and then says, “So this is where I ________ ; where I belong.”
She has ________ her roots. To know where I come from is one of the great longings of the human ________ . To be rooted is “to have an origin”. We need ________ origin. Looking backward, we discover what is unique in us; learn the ________ of “I”. We must all go home again—in reality or memory.
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Money was a constant source of tension and stress when I was growing up. My parents were , well-educated and hard-working, but they lived from paycheck to paycheck. When I was 13, they split up. Then my mom to raise three kids, often relying on free lunch tickets and food stamps. As my mother retirement age, she was filled with over the fact that she hadn’t saved enough for her golden retirement years, she often sighed. My father had always been to work—we had always he’d work less and spend more time with us . But he is just a workaholic(工作狂).
My parents were trying so hard to make ends meet, so I couldn’t become a on them. As a result, I college and spent the next couple of years drifting from one minimum wage job to another. I my broken-down car, went to work on foot, reduced my by sharing a one-bedroom apartment with three other women, and got free food during Happy Hour at our local bar. I learned to do whatever it took to .
One night, while I was working at a donut shop and 34 coffee for a homeless customer, I . that I was one paycheck away from being homeless myself. That was my wake-up . Motivated by fear of an uncertain , I opened the Yellow Pages(电话黄页), . professional dog trainers and negotiated an unpaid apprenticeship(学徒工作). Less than a year later, I was by a dog trainer, and I loved the work. A couple of years later, I started my own dog-training school, which luckily turned out to be . My efforts paid off.
Though I didn’t have rich parents to rely on, I discovered the power of asking for what I want.
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请认真阅读下面短文,从短文后各题所给的A、B、C、D四个选项中,选出最佳选项,并在答题卡上将该项涂黑。
I’m Glad I got Sick
Twenty-seven years ago I got sick. The reason I can remember the date so well is that being sick is what ________ me to choose my future wife. She was just a good friend, but because she ________ to my apartment, brought me medicine, and made me breakfast, I thought for the first time “what a super wife she will ________ for someone.”
I took her out to eat for helping me ________ the flu. After that we became even better friends, but still ________ thought of marriage. A few months later I was going to ________ a new job in the Atlanta area, so Cathy helped me ________ boxes to get ready to leave. We ________ a great time that day and had lunch together. Near the end of that day I ________ a few tears in Cathy’s eyes, so I asked what was ________ .
She said, “I don’t know if I can live ________ you, you are my best friend.” I said, “I know, I’ve been thinking the ________ thing.” That day we decided to get married and we have been married ever since. We have had our ________ times, as many others have had, but we are still best friends!
________I get to the family unit in my Health class and we talk about________ …I always tell this story. My students seem to love it because they learn that ________ , sharing and caring about others is all that really ________ in life, and that looks, money and other things are not important.
38 the way, my wife is 12 years younger than me, and she is beautiful. We have 2 beautiful children, but we still have dates on ________ weekend.
Cathy is the greatest thing that has ever ________ me! She is a fantastic mother, and the best wife a coach could ever have. Thank God I got sick 27 years ago!
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阅读下面短文,掌握其大意,从每题所给的A、B、C、D四个选项中,选出最佳选项,并在答题卡上将该项涂黑。
It was a cold Saturday morning.An old man walked slowly into the ____.With shoulders bent forward,he leaned on his trusty stick with each ____step.
His shabby clothes and warm personality made him out from the usual breakfast crowd.Unforgettable were his eyes that shone like diamonds and thin lips _____in a steady smile.
A young waitress named Mary_____him drag toward a table by the window.She ran over to him,and said,“Here,sir.Let me give you a ____with that chair.”
Without saying a word,he smiled and ___.She pulled the chair away from the able.Steadying him with one arm,she helped him get comfortably_____.Then she moved the table up close to him,and leaned his ____against the table where he could reach it.
In a soft,clear voice,he said,“Thank you for your_____.”
“You’re welcome,sir.” She replied__.“And my name is Mary.I’ll be back in a moment,and ____you need anything at all in the meantime,just wave at me!”
After he had finished his breakfast,Mary brought him the change from his ticket.Then she ____him out from behind the table.She handed him his stick,and walked ____him to the front door.Holding the door open for him,she said,“Come back and see us,sir!”
He turned with his whole body and nodded with a ____smile.“You are very kind,” he said softly.
When Mary went to clean his table,she was to find that under his plate there was a business card and a note on a napkin(餐巾纸).Under the napkin was a one hundred dollar bill!
The note on the napkin _____,“Dear Mary,I respect you very much,and you respect yourself too.It shows by the way you ____others.You have found the secret of happiness.Your kind gestures will _____through those who meet you.”
The next day she was told that the man she had ____on was the owner of the restaurant where she was working.
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阅读下面短文,从短文后各题所给的四个选项(A、B、C和D)中,选出可以填入空白处的最佳选项,并在答题卡上将该项涂黑。
There are no ocean waves in St. Louis. We have to drive a long way to get to the ocean. Every summer we put our stuff and ourselves into the car and drive 1,000 miles to reach Vero Beach, Florida.
Once we get there, it’s all about at the beach. I’ve wanted to be a for a long time. My mom used to surf when she lived in Florida during college. I my mom to let me surf, and she promised to find a surfing for me. He found me instead.
One day when my mom was taking an old surfboard to a surf shop for , a surfer the door open for her and helped her carry the board inside. They started and she learned he’s a surfing . My mom asked him if he had any working with people with disabilities. He did and told her he would love to work with me. That’s how I my friend, Coach Bill Bolton, in 2014.
First Coach Bill taught me the pop-up. I had so much fun surfing with Coach Bill in 2014, I didn’t make it to on the board.
When we went to Florida this summer, I had more surfing with Coach Bill. We worked hard on the sand and in the water. On our third day together we our surfboards out past a sand bar where small waves were . I came close to standing each time, and on the last of the day I got up on my feet and stayed up! I was so ! So was Coach Bill.
We went to the same surfing spot the next day. Guess what! I so many times and rode wave after wave. Coach Bill called me a “surf goddess”. It was one of the days ever! I hope my story you to go surfing or to try something new. I know you can do it.
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I was aged 9 the moment I discovered my father was seriously sick. It was 1994, but I can well remember my mother’s words as though it were yesterday: “Maggie, I don’t want you to take ______ from your father, because he has AIDS. Be very cautious when you are around him.”
AIDS wasn’t something we talked about in my country when I was growing up. From then on, I knew that this would be a family ______. My parents were not together anymore, and my dad lived alone. For a while, he could attend to himself. But when I was 12, his condition worsened. My father’s other children lived far away, so it ______ to me to look after him.
We couldn’t _____ all the necessary medication for him, and because Dad was unable to work, I had no money for school supplies and often couldn’t ______ buy food for dinner. I ______ sit in class feeling completely ______. The teacher’s words were ________ as I tried to figure out how I was going to manage.
I did not ______ my burden with anyone. I had seen how people ______ to AIDS. Kids laughed at classmates who had parents with the disease. And even adults could be _____. When my father was ______ to the hospital, the nurses would leave his food on the bedside table even though he was too fragile to feed himself.
I had known that he was going to die, but after so many years of keeping his ______ a secret, I was truly ______ when he reached his final days. ______ and down, I called a woman at the non-profit National AIDS Support. That day, she ______ me on the phone for hours. I was so lucky to find someone who cared. She saved my life. I was 15 when my father ______ on. He took his secret away with him, having never spoken about AIDS to anyone, even me. He didn’t want to call ______ to AIDS. I do.
A.trust B.joke C.food D.fun
A.disease B.project C.challenge D.secret
A.fell B.sent C.chose D.left
A.afford B.offer C.select D.prepare
A.only B.even C.yet D.still
A.might B.should C.could D.would
A.moved B.lost C.bored D.nervous
A.rolled B.eaten C.proved D.drowned
A.pack B.compare C.share D.affect
A.applied B.escaped C.reacted D.referred
A.cruel B.curious C.considerate D.confused
A.admitted B.concerned C.removed D.sentenced
A.dream B.promise C.instruction D.condition
A.calm B.religious C.unprepared D.devoted
A.Red B.Black C.Green D.Blue
A.kept B.talked C.reminded D.replied
A.died B.hid C.passed D.sighed
A.relief B.attention C.support D.Trouble
One day, my mother and I were in a shop to buy Christmas gifts. There, I saw a telephone and I liked it very much. ___________lovingly up at my mother, I asked, “Mama, can I have that telephone?” She replied, “Baby, not now.” “But Mama, I want it.” She was a little ___________ and said, “Nora, you can’t have that telephone today.” ___________ we were waiting to pay for the things we had bought, I ___________on the ground and began screaming, “I want it.” Other people looked but my mother calmly said, “Nora, you’d better get up by the ___________ of three or else. One … two … three … ”I didn’t stop. Then she lay down __________me on the floor, and began kicking and screaming, “I want a new car. I want a new house … I want …”___________, I stood up. “Mama, stop. Mama, get up,” I tearfully said. She stood up, and many people began to clap. Her face turned ___________ and she said ___________to others. People said to me, “Your mom got you ___________. Never try that again.” And I didn’t. I would never forget that experience.
A.Crying B.Speaking C.Looking D.Talking
A.disappointed B.angry C.hungry D.happy
A.When B.Before C.Until D.Unless
A.laid down B.lay down C.fell down D.put down
A.number B.figure C.sound D.count
A.besides B.beside C.over D.ahead
A.Excited B.Disappointed C.Shocked D.Puzzled
A.red B.blue C.gray D.yellow
A.thanks B.sorry C.hello D.ok
A.wrong B.good C.lesson D.reason
We recently treated our now-adult son and his girlfriend to a seafood feast near Cocoa Beach, Florida. Our server, a grandmotherly woman skilled in the art of , flew around the table treating customers. She remembered their special tastes, likes and dislikes-all of which she’d learned after only the brief .
At the end of the meal, she presented the bill, and then went to the growing crowd of other dinners. My husband paid with a credit card, added her , and we were off.
“Mr Goldsmith!” our waitress ran out of the dinning room waving a receipt at him, “Thank you.”
He looked at her as though he didn’t understand. We’ve all seen that universal of confusion.
“What did you give her?” I asked in a whisper, ____ if he had done something unreasonable or made a calculation error.
“Wow, Dad,” our son said, sounding like a 10-year-old. “I’ve never seen a waitress anyone out of the restaurant to say ‘thank you’ for the tip.”
“She gave us great service. I just thought she deserved a little what I usually give.”
It wasn’t until later, when I accidentally heard our son retelling the story of the waitress, that I realized she had given my family something a “thank you”. She showed our son the importance of acknowledging hard work and the rewarding sound of “thank you”. Her show of thanks helped a dad earn a bit more from a loving son. And it reminded me just why I this thoughtful, caring man.
A.painting B.smiling C.cooking D.serving
A.argument B.discussion C.conversation D.debate
A.attend to B.look for C.care about D.find out
A.advice B.suggestion C.tip D.prize
A.feeling B.look C.attitude D.face
A.wondering B.knowing C.saying D.answering
A.help B.keep C.drive D.follow
A.except B.below C.above D.within
A.excellent B.skilled C.generous D.grateful
A.rather than B.more than C.less than D.no more than
A.respect B.sympathy C.thanks D.satisfactory
A.trained B.refused C.left D.married