请认真阅读下列短文,并根据所读内容在文章后表格中的空格里填入最恰当的单词。注意:每空格1个单词。
Autumn blues? Let the sunshine in falling leaves, withering flowers, cold winds, faint sunshine. For many people late autumn can be a season of depression. Spirits can be low. People who suffer from "the autumn blues" often are extremely exhausted, lack energy, need more sleep, feel increased appetite and gain weight.
"The exact cause of this condition, often called seasonal depression or seasonal affective disorder (SAD), is not known yet," says Chen Jue, associate professor at Shanghai Mental Health Center. "But recent studies indicate that weather change is influential and strongly suggest that this condition is caused by changes in the availability of sunlight."
One theory is that with decreased exposure to sunlight, the biological clock that regulates mood, sleep, and hormones is delayed, running more slowly in winter. Exposure to light may reset the biological clock.
Another theory is that brain chemicals that transmit information between nerves may be altered in individuals with SAD. It is believed that exposure to light can correct these imbalances.
"It is a sad season, but you can try to make it happy. Remember, spring always lives in your heart," Chen says.
Here are some tips to deal with autumn depression.
- Go outdoors and get some sunlight. Move around. Fresh air and exercise improve the respiratory(呼吸) system and blood circulation and regulate the nervous system. Thus, exercise is calming and relieves one's mood.
- Relax at work. Stretch, breathe deeply. Take a tea break. Think of your next vacation.
- Keep a chocolate bar in your pocket. Chocolate and sugar raise the spirits.
- Look at bright colors, such as red and orange. Color therapy improves mood.
- Listen to your favorite music. You can dance to it, or just lie on a cozy couch, reading a novel.
- Decorate your room and work space with flowers. Blooming plants are cheering.
- Call friends or family when you feel lonely. Recall some happy memories.
Autumn Blues |
|||||
Autumn blues is also called autumn .The real cause for it is still to us. Exposure to sunlight can help to cure it. |
There are some that can help to deal with it. |
||||
The first reason is that exposure to sunshine can reset the biological clock _____ mood, sleep and hormones. |
The second is connected _______ the balance of nerves that transmit information. |
Outdoor ______ may reduce the tension that brings you the low spirits. |
You can relax yourselves while working. _____ chocolate and sugar in the pocket does help too. |
_______ treatment also works in handling low mood. Music also ______ a role in treating autumn blues. |
Green plants are cheering. Calling your friends will drive _______ away. Thinking of the sweet past is regarded as a good way as well. |
When Should a Leader Apologize and When Not?
Why Difficult?
When we wrong someone we know, even not intentionally, we are generally expected to apologize so as to improve the situation. But when we’re acting as leaders, the circumstances are different. The act of apology is carried out not merely at the level of the individual but also at the level of the institution. It is a performance in which every expression matters and every word becomes part of the public record. Refusing to apologize can be smart, or it can be stupid. So, readiness to apologize can be seen as a sign of strong character or as a sign of weakness. A successful apology can turn hate into personal and organizational harmony—while an apology that is too little, too late, or too obviously strategic can bring on individual and institutional ruin. What, then, is to be done? How can leaders decide if and when to apologize publicly?
Why Now?
The question of whether leaders should apologize publicly has never been more urgent. During the last decade or so, the United States in particular has developed an apology culture—apologies of all kinds and for all sorts of wrongdoings are made far more frequently than before. More newspaper writers have written about the growing importance of public apologies. More articles, cartoons, advice columns, and radio and television programs have similarly dealt with the subject of private apologies.
Why Bother?
Why do we apologize? Why do we ever put ourselves in situations likely to be difficult, embarrassing, and even risky? Leaders who apologize publicly could be an easy target. They are expected to appear strong and capable. And whenever they make public statements of any kind, their individual and institutional reputations are in danger. Clearly, then, leaders should not apologize often or lightly. For a leader to express apology, there needs to be a good, strong reason. Leaders will publicly apologize if and when they think the costs of doing so are lower than the costs of not doing so.
Why Refuse?
Why is it that leaders so often refuse to apologize, even when a public apology seems to be in order? Their reasons can be individual or institutional. Because leaders are public figures, their apologies are likely to be personally uncomfortable and even professionally risky. Leaders may also be afraid that admission of a mistake will damage or destroy the organization for which they are responsible. There can be good reasons for hanging tough in tough situations, as we shall see, but it is a high-risk strategy.
A person searches various websites for different reasons, such as school, work, or entertainment. For teenagers, many informative resources on the Internet can be used. As a matter of fact, there are educational, music and art websites that are truly helpful to teenagers, because they can help make one’s life easier.
Educational websites are helpful to a teenager in doing school work and searching for a college. Some can help studying for tests, explaining a lesson, and doing homework. Some can help find the right schools based on one’s interests. And still others have pages devoted to the social life at each of the colleges or the specific activities that occur at a certain school.
Some free music sites enable a teenager to diversify their musical tastes. On these sites, all types of music are available such as pop, cock, jazz, and country. One can type in a song, category or artist and his or her entire catalog appears. Then, the listener can make multiple playlists without creating an account(账户)with the site.
There are various art websites that can help students to appreciate and create art pieces. On these sites, a student can view numerous photos and art pieces from different mediums or create an account with the website to upload them art pieces for people to see. In addition, one can enjoy various art projects that people have created on display for the rest of the world.
Truly informative resources are offered on the Internet. The best suggestion one car receive is to try to look for new websites that can help in the educational, music, or art area so one can become well-rounded and informed.
Truly Helpful Websites for Teenagers
I remember taking1English class in college on the short story. Our first assignment was to read2short stones and then discuss which one was better. After reading both,I wasn't sure. Over the3several months, my professor taught me4one story was so much better than the other wan humorous5was rich in metaphor(隐喻)and character development, while the other was humorous6too shallow. I couldn't see this at first. Yet, in a few months, my brain got reeducated an7could see the difference between good and bad writing and could appreciate literature at a whole new level.
Going to college helps build a strong mind, which leads8greater success in one's life.
[1] Have you ever been in the situation where you really didn’t believe what someone was saying? Did you have a sense that something didn’t ring true or a feeling that all was not right? Perhaps they were saying ‘‘Yes’’ yet their heads were shaking “No”.
[2] The difference between the words people speak and our understanding of them comes from non-verbal communication, otherwise known as “body language”. Body language includes body movements and gestures(1egs,arms,hands,head and body),posture,muscle tension,eye contact,skin coloring,even people’s breathing rate and sweat.Additionally,the tone of voice,the rate of speech and the pitch of the voice all add to the words that are being used.
[3] By developing your awareness of the signs and signals of body language,you can more easily understand other people,and more effectively communicate with them.There are sometimes subtle(微妙的)—and sometimes not so subtle—movements,gestures, facial expressions and even shifts in our whole bodies that indicate something is going on.We have ways of talking,walking,sitting and standing and they all say something about us,and whatever is happening on the inside can be reflected on the outside.
[4]By becoming more aware of this body language and understanding what it might mean,you can learn to read people more easily.This puts you in a better position to communicate effectively with them.What’s more, by increasing your understanding of others,you can also become more aware of the messages that you convey to them.
[5] There are times when we send mixed messages—we say one thing yet our body language reveals something different.This non-verbal language will affect how we act and react to others,and how they react to us.Therefore,in order to communicate more effectively,we should learn the signs and signals of body language correctly.
What is the best title for the passage? (no more than 6 words)
__________________________________________________________________________
Complete the following statement with proper words.(no more than 3 words)
Maybe their behaviors didn’t _____________________________ their words.
Fill in the blank in Paragraph 2 with proper words.(no more than 3 words)[
___________________________________________________________________________[来
What does the underlined word “they” in Paragraph 3 probably refer to ? (no more than 9 words)
___________________________________________________________________________
What should people do in order to communicate effectively with others ? (no more than 10 words)
___________________________________________________________________________
[1] Have you ever been in the situation where you really didn’t believe what someone was saying? Did you have a sense that something didn’t ring true or a feeling that all was not right? Perhaps they were saying ‘‘Yes’’ yet their heads were shaking “No”.
[2] The difference between the words people speak and our understanding of them comes from non-verbal communication, otherwise known as “body language”. Body language includes body movements and gestures(1egs,arms,hands,head and body),posture,muscle tension,eye contact,skin coloring,even people’s breathing rate and sweat.Additionally,the tone of voice,the rate of speech and the pitch of the voice all add to the words that are being used.
[3] By developing your awareness of the signs and signals of body language,you can more easily understand other people,and more effectively communicate with them.There are sometimes subtle(微妙的)—and sometimes not so subtle—movements,gestures, facial expressions and even shifts in our whole bodies that indicate something is going on.We have ways of talking,walking,sitting and standing and they all say something about us,and whatever is happening on the inside can be reflected on the outside.
[4]By becoming more aware of this body language and understanding what it might mean,you can learn to read people more easily.This puts you in a better position to communicate effectively with them.What’s more, by increasing your understanding of others,you can also become more aware of the messages that you convey to them.
[5] There are times when we send mixed messages—we say one thing yet our body language reveals something different.This non-verbal language will affect how we act and react to others,and how they react to us.Therefore,in order to communicate more effectively,we should learn the signs and signals of body language correctly.
What is the best title for the passage? (no more than 6 words)
__________________________________________________________________________
Complete the following statement with proper words.(no more than 3 words)
Maybe their behaviors didn’t _____________________________ their words.
Fill in the blank in Paragraph 2 with proper words.(no more than 3 words) ___________________________________________________________________________
What does the underlined word “they” in Paragraph 3 probably refer to ? (no more than 9 words)
___________________________________________________________________________
What should people do in order to communicate effectively with others ? (no more than 10 words)
___________________________________________________________________________
[1] Have you ever been in the situation where you really didn’t believe what someone was saying? Did you have a sense that something didn’t ring true or a feeling that all was not right? Perhaps they were saying ‘‘Yes’’ yet their heads were shaking “No”.
[2] The difference between the words people speak and our understanding of them comes from non-verbal communication, otherwise known as “body language”. Body language includes body movements and gestures(1egs,arms,hands,head and body),posture,muscle tension,eye contact,skin coloring,even people’s breathing rate and sweat.Additionally,the tone of voice,the rate of speech and the pitch of the voice all add to the words that are being used.
[3] By developing your awareness of the signs and signals of body language,you can more easily understand other people,and more effectively communicate with them.There are sometimes subtle(微妙的)—and sometimes not so subtle—movements,gestures, facial expressions and even shifts in our whole bodies that indicate something is going on.We have ways of talking,walking,sitting and standing and they all say something about us,and whatever is happening on the inside can be reflected on the outside.
[4]By becoming more aware of this body language and understanding what it might mean,you can learn to read people more easily.This puts you in a better position to communicate effectively with them.What’s more, by increasing your understanding of others,you can also become more aware of the messages that you convey to them.
[5] There are times when we send mixed messages—we say one thing yet our body language reveals something different.This non-verbal language will affect how we act and react to others,and how they react to us.Therefore,in order to communicate more effectively,we should learn the signs and signals of body language correctly.
What is the best title for the passage? (no more than 6 words)
__________________________________________________________________________
Complete the following statement with proper words.(no more than 3 words)
Maybe their behaviors didn’t _____________________________ their words.
Fill in the blank in Paragraph 2 with proper words.(no more than 3 words) ___________________________________________________________________________
What does the underlined word “they” in Paragraph 3 probably refer to ? (no more than 9 words)
___________________________________________________________________________
What should people do in order to communicate effectively with others ? (no more than 10 words)
___________________________________________________________________________
[1] Have you ever been in the situation where you really didn’t believe what someone was saying? Did you have a sense that something didn’t ring true or a feeling that all was not right? Perhaps they were saying ‘‘Yes’’ yet their heads were shaking “No”.
[2] The difference between the words people speak and our understanding of them comes from non-verbal communication, otherwise known as “body language”. Body language includes body movements and gestures(1egs,arms,hands,head and body),posture,muscle tension,eye contact,skin coloring,even people’s breathing rate and sweat.Additionally,the tone of voice,the rate of speech and the pitch of the voice all add to the words that are being used.
[3] By developing your awareness of the signs and signals of body language,you can more easily understand other people,and more effectively communicate with them.There are sometimes subtle(微妙的)—and sometimes not so subtle—movements,gestures, facial expressions and even shifts in our whole bodies that indicate something is going on.We have ways of talking,walking,sitting and standing and they all say something about us,and whatever is happening on the inside can be reflected on the outside.
[4]By becoming more aware of this body language and understanding what it might mean,you can learn to read people more easily.This puts you in a better position to communicate effectively with them.What’s more, by increasing your understanding of others,you can also become more aware of the messages that you convey to them.
[5] There are times when we send mixed messages—we say one thing yet our body language reveals something different.This non-verbal language will affect how we act and react to others,and how they react to us.Therefore,in order to communicate more effectively,we should learn the signs and signals of body language correctly.
What is the best title for the passage? (no more than 6 words)
__________________________________________________________________________
Complete the following statement with proper words.(no more than 3 words)
Maybe their behaviors didn’t _____________________________ their words.
Fill in the blank in Paragraph 2 with proper words.(no more than 3 words)[
___________________________________________________________________________[来
What does the underlined word “they” in Paragraph 3 probably refer to ? (no more than 9 words)
___________________________________________________________________________
What should people do in order to communicate effectively with others ? (no more than 10 words)
___________________________________________________________________________
[1] Have you ever been in the situation where you really didn’t believe what someone was saying? Did you have a sense that something didn’t ring true or a feeling that all was not right? Perhaps they were saying ‘‘Yes’’ yet their heads were shaking “No”.
[2] The difference between the words people speak and our understanding of comes from non-verbal communication, otherwise known as “body language”. Body language includes body movements and gestures(1egs,arms,hands,head and body),posture,muscle tension,eye contact,skin coloring,even people’s breathing rate and sweat.Additionally,the tone of voice,the rate of speech and the pitch of the voice all add to the words that are being used.
[3] By developing your awareness of the signs and signals of body language,you can more easily understand other people,and more effectively communicate with them.There are sometimes subtle(微妙的)—and sometimes not so subtle—movements,gestures, facial expressions and even shifts in our whole bodies that indicate something is going on.We have ways of talking,walking,sitting and standing and they all say something about us,and whatever is happening on the inside can be reflected on the outside.
[4]By becoming more aware of this body language and understanding what it might mean,you can learn to read people more easily.This puts you in a better position to communicate effectively with them.What’s more, by increasing your understanding of others,you can also become more aware of the messages that you convey to them.
[5] There are times when we send mixed messages—we say one thing yet our body language reveals something different.This non-verbal language will affect how we act and react to others,and how they react to us.Therefore,in order to communicate more effectively,we should learn the signs and signals of body language correctly.
What is the best title for the passage? (no more than 6 words)
__________________________________________________________________________
Complete the following statement with proper words.(no more than 3 words)
Maybe their behaviors didn’t _____________________________ their words.
Fill in the blank in Paragraph 2 with proper words.(no more than 3 words)
___________________________________________________________________________
What does the underlined word “they” in Paragraph 3 probably refer to ? (no more than 9 words)
___________________________________________________________________________
What should people do in order to communicate effectively with others ? (no more than 10 words)
___________________________________________________________________________
[l] Imagine waking up to a world where China is the world's leading superpower, astronauts are busy walking on Mars and a brand new political party is ruling the UK? Well, this could be die reality in 14 years if some of the predictions of 100,000 Britons are correct.
[2]The survey asked the people of the UK how they pictured the world in 2025.
[3] Nearly half believe Prince William will be crowned King of England instead of Prince Charles although one in six think the monarchy (君主制度) will have been abolished.A quarter of those surveyed believe a new party will form the government in 2025 although the same number of people think that Labor will be back in power.
[4]On the world stage 60 per cent think China is set to become the world's leading superpower, while a third of us think Great Britain will be made up of four self- governed countries.
[5] Meanwhile technology will have come on in leaps and bounds.Four percent are optimistic that there will be a permanent human base on Mars while one in ten expect a colony of humans to be living in space.More than half questioned in the MSN study predict people will watch all their favorite shows via TV sets hooked up to the Internet.Two - thirds believe cosmetic surgery(整容手术) will have become
common place and one in six think we will look after our own health using computers rather than .
[6]But at least we can amuse ourselves with the daily comings and goings of pop singers and reality stars, as more than half thinks that “celebrity(明星)”will be a registered profession.
What is the main idea of the text?(less than 10 words)
According to the passage, finish the following sentence, (less than 4 words)
The majority of people questioned in the survey believed that China would play___________in the world in 14 years.
Fill in the blank in Paragraph 5 with proper words, (less than 6 words)
What did more than 30 percent of the people surveyed think about the UK? (less than 10 words)
What does the underlined word in the third paragraph refer to? (less than 8 words)
In the old days of publishing, getting your manuscript into the hands of an editor often meant mailing the unsolicited finished product to the offices of literary agents or editors, where it would receive a cursory look from an editorial assistant — or none at all.
A modern version of the slush pile is the online “writing community,” a Web site where aspiring novelists can post their ideas, writing samples or manuscripts and open them to comments and reviews from strangers. On Tuesday Penguin Group USA, the publisher of Tom Clancy, Kathryn Stockett and Nora Roberts, will unveil its own venture, Book Country, a Web site for writers of genre fiction. In its initial phase Book Country will allow writers to post their own work — whether it’s an opening chapter or a full manuscript — and receive critiques from other users, who can comment on points like character development, pacing and dialogue. Later this summer the site will generate revenue by allowing users to self-publish their books for a fee by ordering printed copies. (The books will bear the stamp of Book Country, not Penguin, and the site is considered a separate operation from Penguin.) The site will also explain the business of finding an agent, marketing and promoting a book, using social media and handling digital and subsidiary rights.
Penguin hopes the site will attract agents, editors and publishers scouting for new talent, and allow writers to produce work with more polish and direction than they could otherwise. The project has been spearheaded by Molly Barton, the director of business development for Penguin and the president of Book Country. “One of the things I remember really clearly from my early editorial experiences was this feeling of guilt,” Ms. Barton said in an interview. “I would read submissions and not be able to help the writer because we couldn’t find a place for them on the list that I was acquiring for. And I kept feeling that there was something we could do on the Internet to really help writers each other.”
How did an author send unsolicited finished products to editors in the old days of publishing? _______________________________________________
The online “writing community” is where aspiring novelists post their ideas and ___________________________________________________________________________
The site uses social media and digital and subsidiary rights to _______________________.[来
What’s the real purpose of Penguin creating the web site? _______________________________________________
A. Using expensive testing equipment B. Staffing a modern hospital C. Testing becoming a great help D. Cost of medical accidents E. Cost of training medical workers F. Measures of reducing medical costs |
_____________________
Physicians’ fees are only one reason for rising health costs in the United States. Medical research has produced many tests to diagnose, or discover, patients’ illness. Physicians usually feel obliged to order enough tests to rule out all likely causes of a patient’s symptoms. A routine laboratory bill for blood tests can easily be more than $100.
_____________________
Sophisticated new machines have been developed to enable physicians to scan body organs with a clarity never before possible. One technique involves the use of ultrasound – sound waves beyond the frequencies that human beings can hear – to produce images. Others use computers to capture and analyze images produced by X-rays or magnetic fields. These machines are extremely expensive: The price of a single machine can exceed one million dollars.
_____________________
New technologies also mean new personnel. Physicians, nurses and orderlies can no longer staff a hospital alone. Hospitals now require a bewildering number of technical specialists to administer new tests and operate advanced medical equipment.
_____________________
Physicians and hospitals also must buy malpractice insurance to protect themselves should they be sued for negligence by patients who feel they have been mistreated or have received inadequate care. The rates for this insurance have been raised very steeply in the last ten years, as patients have become more medically knowledgeable, and as juries sometimes awarded very large amounts of money to injured patients.
_____________________
As a result, hospital costs and physicians’ fees rose steadily through the 1990s. Government agencies became convinced that it was necessary to limit rising medical costs. One approach is to require hospitals to prove that a need exists for new buildings and services. Hospitals also have faced pressure to run their operations more efficiently, and to decrease the duration of hospital stays for patients receiving routine treatment or minor surgery.
F. found G. campaigns H. involved J. properly I. notion |
What’s in a name? Letters offer clues to one’s future decisions, apparently. Previous studies have suggested that maybe a person’s monogram __1__ his life choices — where he works, whom he marries or where he lives — because of “implied self-esteem (自负),” or the temptation of positive self-associations. For instance, a person named Fred might be attracted to the __2__ of living in Fresno, working for Forever 21 or driving a Ford F-150.
Now a new study by professor Uri takes another look at the so-called name-letter effect and __3__ other explanations for the phenomenon. He analyzed records of political donations in the U.S. during the 2004 campaign — which included donors’ names and employers — and found that the name of a person’s workplace more closely related to the first three letters of a person’s name than with just the first letter. But he suggests that the reason for the association isn’t implied self-esteem, but perhaps something __4__ the opposite.
Duyck, one of the researchers whose previous work __5__ the name-letter effect, isn’t so quick to abandon the implied self-esteem theory. He pointed out that the sample group Uri studied may have biased the results: Uri analyzed the name-letter effect in a sample of people who donated money to political __6__. Still, Duyck notes that Uri’s theories are credible, and that even while some people may __7__ the same name of companies, employees may be tending to those companies because they start with the same letter as their names. In the end, whatever the explanation for the name-letter effect, no one really disputes that self-esteem is __8__ on some level. But the true importance of the effect is up for debate. “I can’t imagine people don’t like their own letter more than other letters,” says Uri, “but the differences it makes in really __9__ decisions are probably slim.”
In the old days of publishing, getting your manuscript into the hands of an editor often meant mailing the unsolicited finished product to the offices of literary agents or editors, where it would receive a cursory look from an editorial assistant — or none at all.
A modern version of the slush pile is the online “writing community,” a Web site where aspiring novelists can post their ideas, writing samples or manuscripts and open them to comments and reviews from strangers. On Tuesday Penguin Group USA, the publisher of Tom Clancy, Kathryn Stockett and Nora Roberts, will unveil its own venture, Book Country, a Web site for writers of genre fiction. In its initial phase Book Country will allow writers to post their own work — whether it’s an opening chapter or a full manuscript — and receive critiques from other users, who can comment on points like character development, pacing and dialogue. Later this summer the site will generate revenue by allowing users to self-publish their books for a fee by ordering printed copies. (The books will bear the stamp of Book Country, not Penguin, and the site is considered a separate operation from Penguin.) The site will also explain the business of finding an agent, marketing and promoting a book, using social media and handling digital and subsidiary rights.
Penguin hopes the site will attract agents, editors and publishers scouting for new talent, and allow writers to produce work with more polish and direction than they could otherwise. The project has been spearheaded by Molly Barton, the director of business development for Penguin and the president of Book Country. “One of the things I remember really clearly from my early editorial experiences was this feeling of guilt,” Ms. Barton said in an interview. “I would read submissions and not be able to help the writer because we couldn’t find a place for them on the list that I was acquiring for. And I kept feeling that there was something we could do on the Internet to really help writers each other.”
How did an author send unsolicited finished products to editors in the old days of publishing? _______________________________________________
The online “writing community” is where aspiring novelists post their ideas and ___________________________________________________________________________
The site uses social media and digital and subsidiary rights to _______________________.[来
What’s the real purpose of Penguin creating the web site? _______________________________________________
A. Using expensive testing equipment B. Staffing a modern hospital C. Testing becoming a great help D. Cost of medical accidents E. Cost of training medical workers F. Measures of reducing medical costs |
_____________________
Physicians’ fees are only one reason for rising health costs in the United States. Medical research has produced many tests to diagnose, or discover, patients’ illness. Physicians usually feel obliged to order enough tests to rule out all likely causes of a patient’s symptoms. A routine laboratory bill for blood tests can easily be more than $100.
_____________________
Sophisticated new machines have been developed to enable physicians to scan body organs with a clarity never before possible. One technique involves the use of ultrasound – sound waves beyond the frequencies that human beings can hear – to produce images. Others use computers to capture and analyze images produced by X-rays or magnetic fields. These machines are extremely expensive: The price of a single machine can exceed one million dollars.
_____________________
New technologies also mean new personnel. Physicians, nurses and orderlies can no longer staff a hospital alone. Hospitals now require a bewildering number of technical specialists to administer new tests and operate advanced medical equipment.
_____________________
Physicians and hospitals also must buy malpractice insurance to protect themselves should they be sued for negligence by patients who feel they have been mistreated or have received inadequate care. The rates for this insurance have been raised very steeply in the last ten years, as patients have become more medically knowledgeable, and as juries sometimes awarded very large amounts of money to injured patients.
_____________________
As a result, hospital costs and physicians’ fees rose steadily through the 1990s. Government agencies became convinced that it was necessary to limit rising medical costs. One approach is to require hospitals to prove that a need exists for new buildings and services. Hospitals also have faced pressure to run their operations more efficiently, and to decrease the duration of hospital stays for patients receiving routine treatment or minor surgery.