阅读下面短文，从短文后各题所给的四个选项(A、B、C和D)中，选出可以填入空白处的最佳选项，并在答题卡上将该项涂黑。
My kids and I were heading into the supermarket over the weekend. On the way, we spotted a man holding a piece of paper that said, “______ my job. Family to Feed.”
At this store, a _____ like this is not normal. My 10-year-old noticed him and make a ______ on how bad it must be to have to stand ______ in the cold wind.
In the store, I asked each of my kids to ______ something they thought our “friend” there would ______. They got apples, a sandwich and a bottle of juice. Then my 17-year-old suggested giving him a _____. I thought about it. We were ______ on cash ourselves, but…well, sometimes _____ from our need instead of our abundance(充裕) is ______ what we need to do! All the kids ______ something they could do away with for the week.
When we handed him the bag of ______, he lit up and thanked us with ______ eyes. When I handed him the gift card, saying he could use it for ______his family might need, he burst into tears.
This has been a wonderful ______ for our family. For days the kids have been looking for others we can ______! Things would have played out so ______ if I had simply said, “No, we really don’t have ______ to give more.” Stepping out not only helped a brother in ______, it also gave my kids the ______ taste of helping others. It’ll go a long way with them.
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阅读下面短文，从短文后各题所给的四个选项（A、B、C和D）中，选出可以填入空白处的最佳选项，并在答题卡上将该项涂黑
This is my third story. When I was 17, I read a quote(引述) that something like,”If you live each day it was your last, someday you'll most certainly be right.” Since then, for the past thirtythree years，I've looked the mirror every morning and asked myself：“If today were the last day of my life，would I want to do what I am ____ to do today？”And whenever the answer has been ”No” for too many days in a row(连续)，I know I need to change something.
About a year ago I was with cancer. The doctors told me this was almost certainly a type of cancer that is incurable, and that I should to live no longer than three to six months. They advised me to go home and get my in order，which is doctors' code for ”prepare to ”. Later that evening when the doctors the cells taken from my pancreas(胰腺)under a microscope，they started crying because it turned out to be a very rare form of pancreatic cancer that is with surgery. I had the surgery and, , I'm fine now.
This was the closest I've been to facing death, and I hope it's the closest I get for a few more decades. Death is the we all share. No one has escaped it. And that is it should be，because death is very likely the single invention of life. It's life's change agent. It clears out the old to make for the new. Your time is , so don't waste it living someone else's life. Don't be trapped by dogma(信条)—which is living with the results of other people's thinking. Don't let the noise of opinions drown out your own inner voice. And most importantly, have the courage to your heart and intuition(直觉). They already know what you truly want to become. Everything else is secondary.
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阅读下面短文，从短文后各题所给的四个选项（A、B、C和D）中，选出可以填入空白处的最佳选项，并在答题卡上将该项涂黑。
A Welcome Gift
Dario and his mother loved their new apartment. The living room was large enough for their piano. That night, the two of them side by side at the piano. They played jazz music to celebrate their new home. The loud filled the room and made them feel very happy.
The next morning, , their happiness disappeared. Someone had left a under their door during the night. One of their neighbor had written to complain(抱怨) about the sound of the piano. Dario’s mother asked the building superintendent(管理员) if he knew anything about it. But he said that they were all people and he couldn’t imagine any of them had done that. Later that morning, Dario suggested that they write a letter to their and apologize for their playing.
“Maybe we could go and everyone in person.” his mother said.
“What if we invited them to come here for a instead? Dario asked.
They both loved the . Over the next few days, they sent out invitations and prepared desserts their guests. They decorated the apartment with streamers(彩带) and party lights.
Finally, the day of the party . Some guests brought presents. Others brought flowers. Some even brought desserts to . One woman, Mrs. Gilbert, Dario’s mother with a book of piano music by Chopin.
“I heard you playing the other night,” she said. “The sounds woke me out of bed. I that you might play like this every night. So I wrote a short note. I hope you don’t think I disliked the playing.”
Dario’s mother smiled at Mrs. Gilbert. “I think maybe we you an apology.” she said. “I didn’t how late it was when we were playing. Maybe we should play some quieter music at night.
“You play, you play!” Mrs. Gilbert said. “I like what you play! Just not so loud at night.” She pointed to the book she had given them. “These songs are not such music.”
“These songs are beautiful music.” Dario’s mother said. “We will be to play them in the evening.”
“And we won’t play so loud or late!” Dario said. He was already looking forward to the new music. More than that, however, he was happy to see the big smile on his mother’s face. It gave him a feeling of and made him feel that they were home at last.
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阅读下面短文，从短文后各题所给的四个选项（A、B、C、和D）中，选出可以填入空白处的最佳选项，并在答题卡上将该项涂黑。
Face adversity（逆境）with a smile
I told my friend Graham that I often cycle the two miles from my house to the town centre but unfortunately there is a big hill on the route. He replied, "You mean .”He explained that I should be glad of the exercise that the hill provided.
My to the hill has now changed .I used to as I approached it but now I tell myself the following. This hill will exercise my heart and lungs. It will help me to and get fit. It will mean that I live longer. This hill is my friend.__ ,I have a smile of as I reach the top of the hill.
Problems are there to be faced and .We cannot achieve anything with a/an life. Helen Keller was the first deaf and blind person to an University degree. She wrote, ‘Character cannot be in ease and quiet. Only through of trial and suffering can the soul be strengthened, vision cleared, ambition inspired and success achieved."
One of the main of success in life is our attitude towards adversity. At times we all face hardships, problems, accidents and difficulties. we cannot choose the adversity, we can choose our attitude towards it．
Douglas Bader was 21 when in 1931 he had both legs amputated（截肢）following a flying accident. He was to fly again and went on to become one of the leading flying aces（擅长的人）．He was a/an to others during the war. He said ,“Don't listen to anyone who tells you that you can't do this or that. That's nonsense. your mind, and you'll never crutches(拐杖)or a stick, then have a go at everything. Go to school, join in all the games you can. Go _you want to. But never, never let them you that things are too difficult or impossible.’’
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I was required to read one of Doctor Bernie Siegel’s books in college and was moved by his positivity (积极的人生观)from that moment on. The stories of his unusual and the exceptional(非凡的) patients he wrote about were so to me and had such a big on how I saw life from then on. Who knew that so many years later I would look to(依赖) Dr. Bernie and his books again to my own cancer experience?
I’m an ambitious , and when I started going through chemo (化疗) , even though I’m a very person, I lost my drive(动力) to write. I was just too tired and not in the . One day, while waiting to go in for , I had one of Dr. Bernie’s books in my hand. Another patient what I was reading and struck up（=start） a conversation with me he had one of his books with him as well. It that among other things, he was an eighty-year-old writer. He was52 a published author, and he was currently现在 on a new book.
We would see each other at various times and friends. Sometimes he wore a duck hat, and I would tell myself, he was definitely a(n) of Dr. Bernie. He really put a on my face.He unfortunately last year due to his cancer, he left a deep impression on me and gave me the to pick up my pen again. I thought to myself, “If he can do it, then can I.”
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阅读下面短文，掌握其大意， 然后从21-40各题所给的四个选项（A、B、C和D）中，
选出最佳选项，并在答题卡上将该选项标号涂黑。
Flood damage cleanup is an unforgettable experience for me. I have seen a number of news reports on television showing houses that have been by natural flooding and how the different there are coping and starting their flood damage cleanup. I have always felt for the families that have become victims of flooding however I couldn’t imagine what they were because I have never experienced flooding or flood damage cleanup at first until two years back.
My experience happened when I woke up early one morning because of the of water. As I started to get out of bed to turn on the light, I felt cold muddy water at my . I then realized that the power was This probably happened due to the heavy and strong wind that were brought by a hurricane during the .
As the rains stopped, I decided to do my flood damage cleanup . Because I had only moved in the house and had only a few belongings, the amount of damage was . It involved only washing shoes and bags soap and water.
It was a good thing that most of my things were inside plastic buckets and most of the furniture that I bought was made of and plastic. This made my flood damage cleanup a lot easier. My cleanup work only the removal of mud from the apartment floors. It was also a good thing that the had hardwood floors. Had the apartment been covered with carpet, I would have had to a lot having the carpet cleaned if not replaced with a new one.
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阅读下面短文，掌握其大意。然后从21--40各题所给的四个选项中，选出最佳选项
I wished I had known earlier the fact that I was a low achiever because there was a reason beyond my control. Then I have worked so hard in my late twenties and early thirties. But I just didn’t that. I was writing and writing. I was working for no other reason than to hear people praise me.
Most people who university read at least twice as fast as I do. I can never tell my left my right. I avoid dialing a telephone if I can help it, because I sometimes have to try three times before getting the number . I hear that recording “The number you have reached is not ” more than any man on earth.
Despite my I view my dyslexia(difficulty in reading) as a gift, not a curse(诅咒). Many dyslexics are good at right brain, namely abstract thought ,and that is my king of creative writing is. I’m starting with and coming up with something that didn’t exist before. That’s my strong point. I my career to Ralph, Salisbury, my writing instructor at the university of Oregon, who looked past my misspellings and gave me and hope. I just carried on and never looked . I’m also very“visual”(视觉的).This means nothing in school, but when I write books or scripts, I’m seeing everything in my imagination. I write . I go like the wind and can up to 15 pages a day. Writing is not the . I have no problem downloading; it is inputting things get messed up.
The real I have for dyslexics is not that they have to with messy input, but that they will quit on themselves before they finish school. Parents have to create victories whenever they can, it is music, sports or the arts. You want your dyslexic child to be able to say, “Yeah, reading is . But I have these other things I can do.”
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What is real success? I am sure many would come up with answers like lots of money, a big house, a new car, and so on.
It has been interesting to see how my own idea of success has through the years. When I was young, I was eagerly reaching for material success. I chose my jobs accordingly and ended up in . Sure enough, I did earn some pretty good pay checks.
But then a different feeling started to . I began to realize selling was not what I wanted to do all my life. After all I was often forced to sell products that did not really suit customers. All that matters is the amount of money that is made. I became very unhappy.
I came to realize that even with big pay checks I did not feel successful. That is when my search for success turned inwards, I sales and chose another profession–helping people. The feeling of relief and belonging was great–and suddenly I felt successful again. Even though I earned than before, I was much more content.
Then I returned to my old love–writing.
I realized I felt most successful when I loved what I did never the money. Then for my own I define success by the feeling of contentment.
Always remember–you are not here to anyone else’s life but your own. It is not your obligation (义务) to please others with your life – only yourself, because only if you are happy yourself can you happiness to others. You cannot give what you do not have.
So be true to yourself and your own joyful path to your own of success.
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阅读下面短文，从短文后各题所给的四个选项（A、B、C和D）中，选出可以填入空白处的最佳选项，并在答题卡上将该项涂黑。
Dear Seth,
You are only three years old, and at this point in your life you can not read, much less understand what I’m going to tell you in this letter. But I’ve been thinking a lot about the life that you have _ you, about my life so far as I on what I’ve learned, and about my role as a dad in trying to prepare you for the that you will face in the coming years.
Be thankful. You are at a wonderful of life. You still have many wonderful stages of life, but they are not without costs and . I hope to help you along your path by sharing some of the best of __ I’ve learned. As with any advice, take it with a grain of . What works for me not work for you.
Life can be cruel. There will be people in your life won’t be very nice. They’ll laugh at you because you’re different, or for no good . They might try to bully you hurt you.
There’s not much you can do about these people except __ to deal with them, and learn to choose friends who are kind to you, who _ _ care about you and who make you feel good about yourself. When you find friends like this,_ __ them, treasure them, spend time with them, be kind to them and love them.
There will be __ when you meet with disappointment instead of success. Life won’t always _ _ the way you want. This is just another thing you’ll have to learn to deal with. But instead of letting these things get you down, push on, _ disappointment and learn to persevere and to pursue your dreams _ pitfalls. Learn to turn negatives into positives, and you will do much better in _ _. You will also face heartbreak and abandonment by those you love. I hope you don’t have to face this too much, but it happens. Again, there is not much you can do but to heal, and to move on with your life. Let these pains become stepping stones to better things in life, and learn to use them to make you .
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第一节：完形填空（共20小题；每小题1分，满分20分）（命题人：吉喆）
阅读下面短文,掌握其大意,然后从41—60各题所给的四个选项（A、B、C和D）中,选出最佳选项，并在答题卡上将该项涂黑。
Dear Laura,
I just heard you tell an old story of gift giving and unselfish love in your program. You doubted that such unselfish love would happen in today’s world. Well, I’m here to give you .
I wanted to do something very for my fifteen-year-old son, who has always been the perfect child. He all summer to earn enough money to buy a used motorcycle. Then, he spent hours and hours on it it looked almost new. I was so of him that I bought him the shiniest helmet and a riding outfit.
I could wait for him to open up his gift. In fact, I barely slept the night before. Upon awakening, I went to the kitchen to the coffee, tea, and morning goodies. In the living room was a beautiful keyboard with a :“To my wonderful mother, all my love, your son.”
I was so . It had been a long-standing joke in our family that I wanted a piano so that I could lessons. “Learn to play the piano, and I’ll get you one” was my husband’s .
I stood there shocked, crying a river, asking myself how my son could this expensive gift.
Of course, the awoke, and my son was thrilled(激动的)with my reaction. Many kisses were , and I immediately wanted him to my gift.
As he saw the helmet and outfit, the look on his face was not what I was expecting. Then I 57 that he has sold the motorcycle to get me the keyboard.
Of course I was the proudest mother on that day, and my feet never hit the ground for a month.
So I wanted you to know, that kind of love still and lives even in the ever-changing world of me, me, me!
I thought you’d love to this story.
Yours,
Hilary
P.S. The next day, my husband and I bought him a new “used” already shiny motorcycle.
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Everyone in business has been told that success is all about attracting and retaining (留住) customers. It sounds simple and achievable. But, , words of wisdom are soon forgotten. Once companies have attracted customers they often the second half of the story. In the excitement of beating off the competition, negotiating prices, securing orders, and delivering the product, managers tend to become carried away. They forget what they regard as the boring side of business— that the customer remains a customer.
to concentrate on retaining as well as attracting customers costs business huge amounts of money annually. It has been estimated that the average company loses between 10 and 30 per cent of its customers every years. In constantly changing , this is not surprising. What is surprising is the fact that few companies have any idea how many customers they have lost.
Only now are organizations beginning to wake up to those lost opportunities and calculate the implications. Cutting down the number of customers a company loses can make a big in its performance. Research in the US found that a five per cent decrease in the number of defecting (流失的) customers led to increases of between 25 and 85 per cent.
In the US, Domino’s Pizza estimates that a regular customer is worth more than $5,000 over ten years. A customer who receives a poor quality product or service on their first visit and never returns, is losing the company thousands of dollars in profits (more if you consider how many people they are likely to tell about their bad experience).
The logic behind cultivating customer is impossible to deny. “In practice most companies’ marketing effort is focused on getting customers, with little attention paid to them”, says Adrian Payne of Cornfield University’ School of Management. “Research suggests that there is a close relationship between retaining customers and making profits. customers tend to buy more, are predictable and usually cost less to service than new customers. Furthermore, they tend to be less price , and may provide free word-of-mouth advertising. Retaining customers also makes it for competitors to enter a market or increase their share of a market.
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I met Mrs. Neidl in the ninth grade on a stage-design team for a play and she was one of the directors. Almost instantly I loved her. She had an unpleasant voice and a direct way of speaking, she was encouraging and inspiring. For some reason, she was impressed with my work and me.
Mrs. Neidl would ask me for my . She wanted to know how I thought we should things. At first I had no idea how to answer because I knew about stage design! But I slowly began to respond to her . It was cause and effect: She believed I had opinions, so I began to them. She trusted me to complete things, so I completed them perfectly. She loved how I was, so I began to show up to paint more and more. She believed in me, so I began to believe in myself.
Mrs. Neidl's that year was, "Try it. We can always paint over it !"I began to take . I had been so afraid of failing but suddenly there was no failing-----only things to be upon. I learned to dip my brush into the paint and create something.
The shy, quiet freshman achieved success that year. I was in the program as "Student Art Assistant" because of the time and effort I'd put in. It was that year that I I wanted to spend the rest of my life doing stage design.
Being on that stage-design team Mrs. Neidl changed me completely. Not only was I stronger and more competent than I had thought, but I also a strong interest and a world I hadn't known existed. She taught me not to what people think I should do: She taught me to take chances and not be . Mrs. Neidl was my comforter when I was upset. Her in me has inspired me to do things that I never imagined .
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完形填空：共20题 每题2分 共40分
With his leg lame(瘸的)and his teeth uneven, the boy almost thought of himself as the most unfortunate child in the world. He played with his classmates, and when asked to answer questions, he always his head without a word.
One spring, his father brought home some saplings(树苗). of his children would plant a sapling and he promised, "Whoever his sapling best shall get a favorite gift." The boy certainly wanted to get the gift. seeing his brothers and sisters watering the trees, an idea him: he hoped the tree he planted would die soon. So after watering it once or twice, he never it. A few days later, he was to find it not only didn't die, but also grew some fresh . Compared with those of his brothers and sisters, his appeared greener. His father kept his , bought the little boy a gift and said he would surely become an outstanding when he grew up.
From then on, the little boy slowly became and confident. One night, he suddenly his biology teacher once said that plants grow at night. Why not go to see his tree? When he came to the courtyard, he found his father was working near his tree with a ladle(长柄勺). All of a sudden, he : his father had been secretly his small tree! He returned to his room, tears his eyes.
Decades passed. The little boy didn't become a botanist. he was elected President of the United States. His name was Franklin Roosevelt is the best nourishment (滋养品)of life. it is just a bucket of water, it can make the tree of life grow well.
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完形填空：共20题 每题2分 共40分
As I got up today, I smelt fresh coffee. I woke up to a cup of it with some biscuits on my bedside table. This reminded me of , the old school and college days, when mom used to wake me up by serving a cup of coffee. The taste is still so in my memories.
A thought hit me, "I was in bed, so who prepared this coffee for me? Is it a dream?"
I pinched(掐)myself, ouch... that hurt, which meant I was not I walked out of the room with the cup of coffee, my roommate. I asked him whether he prepared that for me, and the answer was YES.
I was relaxed somehow my heart wanted him to say NO, because I wanted to be in a that my mom prepared it for me. The whole reminded me of mom and I her at that moment.
On my way to my office, I was thinking about those days when mom used to cook my meal. I could not any single day when I slept without food. But now, I no longer the food mom cooked.This very thought tears to my eyes and I decided to call up mom. I reached the office and gave her a call.
The first thing she asked was, "Is everything all right?" I was . And I thought, "How the time has ."
When I was with her, I used to call her after every hour when I was out with my friends. In those days she asked me what was wrong, as she knew that it was my habit. My call at this point of the day to her meant that I was in .
Time has changed, she is still the same, and it is who have changed.
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阅读下面短文，掌握其大意，从每题所给的A、B、C、D四个选项中，选出最佳选项，并在答题卡上将该项涂黑。
I went to India for a 2-week vacation to visit my relatives. We stopped on a red light, and as always, there were a lot of activities outside the cars near the . People walked in, between the cars newspaper, water and a number of kids looked for a bit of charity from the car owners. It’s a familiar in most poor developing countries.
While we were for the red light to turn green, I noticed a man outside a couple of in front of ours trying to sell bottles of water. It’s unusual at first. He was a man in his 40s with relatively clothes. But he walked around in a strange way. He kind of his way around the spaces. He was blind.
Carrying a couple of water bottles on one hand, he got to the outside of our car. Out of , my mum decided to buy one water bottle. As she gave the man the money, the light turned green. The car behind sounded loudly and , trying to get ahead of traffic. Seeing this, my mum kindly told the man to the change. However, with his sense of touch, he quickly went through his shirt pocket and threw the money at my mum’s . It was the exact change. The cars behind us were really getting out of control, we decided to go on our way.
I broke down and even when I got home. Here’s a blind man, born in , trying to sell water bottles on the streets to make ends meet. He our sympathy. Life hasn’t been to him, yet he’s giving it his best shot. I think that is what is all about facing life bravely.
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