Last week, I took a sales class for female business owners. The 36 thing the instructor did was ask if anyone had been the victim of a 37 sales experience. Every person in the room 38 her hand.
When she knew details, we learned that the 39 situations had one thing in common. It 40 that whenever a class member had a bad sales experience, it involved the 41 promising something he wouldn’t or couldn’t deliver.
The example I 42 with the class was a current one. I bought a summer membership at our community pool 43 because it advertised a lovely baby pool to which I could escape with my active one and four year-olds. However, every time I’ve used the pool this summer, the baby area has been 44 . Too much chlorine（氯气）, 45 one manager.
I’m sure the pool director was very apologetic that his 46 had been inconvenienced, and that’s nice, but the 47 is that I did not get what I paid for. When the baby pool was closed, I had to swim with my 48 in the adult pool, which did not 49 me the control I wanted and as such, was quite stressful. I would have rather stayed home.
The pool has 50 a customer. I will not be buying a pass next summer.
In work and in life, it is really important not to 51 something you can’t deliver, because at best, it will improve your 52 . At worse, you could lose your job. 53 , before you assure a co-worker or customer that you can get something done, make sure that your boss or someone higher-up isn’t going to step in and force you to 54 your plan. You are not God, so don’t lead people to believe that you 55 the universe.
A．last B．first C．latest D．only
A．good B．miserable C．bad D．wonderful
A．raised B．rose C．arose D．aroused
A．negative B．supportive C．positive D．pessimistic
A．appeared B．noticed C．seemed D．presented
A．seller B．buyer C．shopper D．assistant
A．told B．shared C．held D．spoke
A．roughly B．correctly C．naturally D．precisely
A．closed B．turned C．switched D．forbidden
A．announced B．claimed C．declared D．exclaimed
A．colleagues B．fellows C．customers D．children
A．point B．subject C．sense D．truth
A．friends B．students C．kids D．cousins
A．supply B．afford C．provide D．undertake
A．gained B．acquired C．hurt D．lost
A．promise B．serve C．accommodate D．explain
A．mood B．relationships C．feelings D．learning
A．However B．Instead C．Therefore D．Besides
A．abandon B．continue C．change D．conduct
A．command B．demand C．contain D．control
阅读下面短文，从短文后各题所给的四个选项（A、B、C和D）中，选出可以填入空白处的最佳选项，并从答题卡上将该选项涂黑。
Each time I was feeling disappointed, my mother would say to me “ Tomorrow will be another day. If you can on, some day something nice will happen. And you will come to know that it wouldn’t have happened if not for that previous .”
What mother said was absolutely right, as I after my graduation from college. I had made up my mind to try for a in radio, then my way up to sports announcer. I went to Springfield and knocked on the door of each station—and got each time. In one studio, a warm-hearted woman told me that stations couldn’t risk employing a(n) person. “ Please go out to the faraway or lonely district and find a small station which will give you a ,” she said. I came back home to St-Louis.
While there were no radio-announcing jobs in St-Louis, my father said Wards Holding Corporation had opened a store and wanted a local athlete to manage its department. Since St-Louis was where I had played high school football, I . The job sounded just for me. But I wasn’t employed. My disappointment must have . “Tomorrow will be another day,” Mom me. I tried WOC in Fort Wayne, Indiana. The program director, Jack Green, told me they had already hired an .
As I went away from his office, my frustration boiled over (爆发). I asked , “How can a young man get to be a sports announcer if he cannot get a job in a radio station?” I was just patiently waiting for the elevator I heard Jack Green calling, “What did you say about sports just now? You mean you know something about football?” Then he stood me a microphone and told me to an imaginary game.
On the way to my home, as I have many times since, I thought of my mother’s words. From time to time I what direction my life might have taken if I had had the job at Wards Holding Corporation
A．take B．put C．move D．carry
A．concern B．doubt C．disappointment D．amazement
A．recovered B．discovered C．recognized D．developed
A．job B．plan C．trip D．research
A．come B．go C．push D．work
A．put off B．broken away C．turned down D．fed up
A．no B．big C．small D．famous
A．selfish B．confident C．inexperienced D．independent
A．tip B．reward C．challenge D．chance
A．sports B．food C．clothes D．radio
A．hesitated B．applied C．refused D．agreed
A．right B．important C．boring D．funny
A．disappeared B．hidden C．shown D．died
A．warned B．reminded C．recognized D．demanded
A．athlete B．actor C．announcer D．artist
A．aloud B．secretly C．silently D．equally
A．while B．where C．after D．when
A．within B．before C．beyond D．beneath
A．play B．perform C．broadcast D．present
A．say B．wonder C．dream D．learn
When it comes to friends, people always know this old saying——A friend in need is a friend indeed. The best friend a man has in the world may him and become his enemy. His son or daughter that he has with loving care may prove ungrateful. Those who are nearest and dearest to us, those whom we trust with our happiness and our good reputation, may our faith. A man may the money he has. It flies away from him, perhaps when he needs it most. A man’s reputation may be sacrificed in a moment of ill-considered action. The people who are ready to fall on their knees to do us when success is with us may be the first to throw the stone of hatred when settles its cloud upon our heads. The one unselfish friend that man can have in this selfish world, the one that never him, the one that never proves or distrusted, is his dog.
A man’s dog stands by him in richness and in , in health and in sickness. He will sleep on the cold ground, where the cold wind blow and the snow drives fiercely, if only he may be near his side. He will kiss the hand that has no food to ; he will lick the wounds and sores that come from encounter with the roughness of the world. He will guard the sleep of his master he were a prince. When all other friends desert, he . When wealth and reputation fall to pieces, he is as constant in his love as the sun in its journeys through the heavens.
If fortune drives the master forth, a deserted person in the world, friendless and homeless, the faithful dog asks no higher privilege than that of him, to guard him against danger, to fight against his . And when the last of all comes, and death takes the master in its embrace, and his body is in the cold ground, no matter if all other friends their ways, there by the grave will the dog be found, his head between his paws, his eyes sad but open in alert watchfulness, faithful and true even in death.
A．turn to B．submit to C．turn against D．look up
A．brought up B．come up C．grown up D．catch up
A．restore B．betray C．keep D．strengthen
A．gain B．lose C．earn D．donate
A．honor B．favor C．credit D．good
A．shadow B．success C．failure D．depression
A．accurately B．deliberately C．equally D．absolutely
A．appreciates B．envies C．admires D．deserts
A．ungrateful B．unfortunate C．faithful D．considerate
A．poverty B．progress C．welfare D．wealth
A．host’s B．master’s C．landlord’s D．chief’s
A．serve B．fetch C．offer D．order
A．only if B．in case C．even if D．as if
A．flees B．remains C．ignores D．persists
A．serving B．protecting C．spoiling D．accompanying
A．enemies B．masters C．friends D．acquaintances
A．sight B．scenery C．scene D．view
A．buried B．hung C．thrown D．laid
A．force B．lose C．pursue D．find
A．mean B．general C．selfish D．Noble
How often do you let other people’s nonsense change your mood? Do you let a bad driver, impolite waiter，rude boss，or an insensitive employee your day?
One day I was in a taxi and we headed the airport. We were driving in the right lane suddenly a black car drove out of a parking space right in front of us. My taxi driver slammed on his brakes，slide sideways，and at the very last moment our car stopped and narrowly the other car by just inches！The driver of the other car looked around and started at us.
My taxi driver just and waved at the guy. And I mean he was really . So I asked, “Why did you just do that? This guy almost ruined your car and sent us to the hospital！”This is when my taxi driver taught me what I now call “The Law of the Garbage Truck”．
He that many people are like garbage trucks. They run around full of ，full of frustration，full of anger，and full of disappointment. As their garbage up，they need a place to dump (倒) it and sometimes they’ll dump it on . Don’t take it personally. Just smile，wave，wish them well，and move on.
Believe me. You’ll be more . Don’t take their garbage and it to other people at work，at home，or on the streets, Life’s too short to wake up in the morning with . The mark of your success is how quickly you can refocus on what’s in your life. Roy Baumeister，a psychology researcher from Florida State University，found in his extensive research that you bad things more often than good things in your life. You store the bad memories rather easily, and you them more frequently.
So...Love the people who treat you right. Ignore the ones who don’t. Life is ten percent what you make it and ninety percent how you it!
When you follow “The Law of the Garbage Truck”，you take back control of your life. You make room for the good by go of the bad. Have a Garbage Free Day！Have a marvelous，garbage-free day！The seeds you plant today the harvest you reap tomorrow.
A．injure B．ruin C．hurt D．harm
A．through B．from C．in D．for
A．while B．when C．since D．as
A．knocked B．overtook C．missed D．left
A．laughing B．throwing C．glancing D．yelling
A．wondered B．smiled C．ignored D．guessed
A．friendly B．angry C．frightened D．disappointed
A．showed B．suggested C．explained D．hated
A．expectation B．passengers C．garbage D．goods
A．turns B．pushes C．holds D．piles
A．roads B．children C．you D．dustbins
A．healthy B．happy C．pitiful D．wealthy
A．spread B．share C．explain D．contribute
A．surprise B．pleasure C．doubt D．regrets
A．funny B．important C．strange D．embarrassing
A．remember B．forget C．value D．appreciate
A．enjoy B．exchange C．recall D．imagine
A．inspire B．take C．mend D．notice
A．letting B．consisting C．making D．dreaming
A．distinguish B．deserve C．deliver D．determine
Sometimes your biggest weakness can become your biggest strength． the story of this boy for example．He decided to study judo(柔道) he had lost his left in a car accident．
The boy began lessons an old Japanese judo master．The boy was doing well， he couldn’t understand why，after three months of training，the master had him only one move．
“Sensei，”the boy said to his master，“shouldn’t I be learning more moves?”
“This is the only move you’11 ever to know，”the sensei replied．
Not quite understanding，but believing in his teacher，the boy training．
Several months later，the sensei the boy to his first tournament．
To his , the boy easily won his first two matches. The third match proved to be more ，but after some time，his opponent(对手)became impatient and charged；the boy skillfully his one move to win the match．Still amazed by his ，the boy was now in the finals．
This time，his opponent was bigger，stronger，and more ．For a while，the boy appeared to be defeated． that the boy might get ，the referee called a timeout(暂停)．He was about to stop the match when the sensei ，saying，“No，let him continue．”
Soon after the match began again，his opponent made a big :he dropped his guard．The boy won the tournament．
When asked，“how did I win with only one move ? ”，the sensei answered, “First，you’ve almost one of the most difficult throws in all of judo．Second，the only known defense for that move is for your opponent to grasp your left arm．”
A．Take B．Give C．Tell D．Make
A．because B．though C．before D．until
A．1eg B．eye C．arm D．hand
A．with B．as C．beneath D．1ike
A．for B．since C．so D．or
A．promised B．taught C．allowed D．delivered
A．honestly B．finally C．impatiently D．rapidly
A．need B．fail C．agree D．demand
A．avoided B．stopped C．kept D．regretted
A．applied B．kept C．carried D．took
A．embarrassment B．encouragement C．disappointment D．astonishment
A．difficult B．awkward C．frightening D．unique
A．sacrificed B．suggested C．quitted D．used
A．competitor B．master C．success D．challenge
A．responsible B．experienced C．casual D．stressed
A．Concerned B．Threatened C．Disappointed D．Delighted
A．tired B．defeated C．hurt D．fined
A．sighed B．added C．approved D．interrupted
A．discovery B．difference C．mistake D．decision
A．created B．mastered C．exposed D．watched
A black car rushed around the busy street corner, towards the courthouse. The dark window rolled down and a semi-automatic stuck out.
Pauly Gillespie, a government protected witness (目击者), stood , seeing death walking toward him. Pauly’s FBI bodyguards themselves on top of him, but two were fired and Pauly was hit the shoulder.
The car across two lanes (车道) of traffic. Then it turned left down a path and got __ behind a large truck. The two men in the car out and raced away --- into the arms of four policemen.
Special agent (特工) Brown was new to the police unit and was told to __ the car out of the path so that the traffic could return to . Brown changed the position of the rearview (后视) mirror _ and drove it around to __ his boss was questioning the two men.
Brown stood and watched. One of the men was tall and thin, and _ was five inches shorter, about Brown’s .
Agent Fordney asked the two men who had done the shooting. They __ to tell him. Then Brown smiled and said, “I know who the shooter was.” His boss was surprised. How could Brown know that without getting any answer from the two men?
When Brown got into the car, he had to adjust the rearview mirror. That meant the previous driver had been of a height. Since the shorter man was close to Brown’s height, he knew the taller man must have been the _. Therefore, the shorter man had done the .
A．driver-side B．passenger-side C．right-hand side D．left-hand side
A．hand B．camera C．handgun D．knife
A．frozen B．calm C．quiet D．still
A．put B．rushed C．jumped D．threw
A．bullets B．shots C．guns D．shoots
A．on B．at C．over D．in
A．sped B．rolled C．moved D．went
A．damaged B．destroyed C．stuck D．injured
A．came B．hurried C．walked D．crawled
A．suddenly B．right C．quickly D．immediately
A．clear B．ride C．carry D．push
A．common B．ordinary C．usual D．normal
A．up B．down C．in D．out
A．where B．there C．which D．what
A．another B．other C．the other D．one
A．size B．length C．age D．height
A．decided B．refused C．had D．pretended
A．same B．large C．different D．small
A．murderer B．shooter C．driver D．killer
A．killing B．shooting C．driving D．murdering
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