Hi， Tom，

    Thanks for your message and I am glad that you wrote to me for ideas．

    I remember when I was learning English， I felt uncomfortable about speaking． I could remember lots of words and knew grammar rules， but speaking was difficult． I now feel a lot more confident about speaking， so here are some ideas that I have taken from my own experience．

    Don' t worry about making mistakes．Other people will still know your meaning and they probably won't notice your mistakes．

    Use every chance you get to speak． For example，it's a good idea to use only English in class and not to speak to your classmates in your own language． At home， you should also try practicing new words and grammar learnt in class．

    Think about extra speaking practice outside the classroom． You can join a conversation group，such as the chat groups in the study centre． They are free to join．

    Practice speaking online． There are lots of websites where you can communicate with someone from all around the world．

    I hope this helps you and please come to me if you have other problems．

Best wishes，

Eliza

（1）How many suggestions does Eliza offer？　　

（2）What is Tom's problem when he is learning English？　　

（3）If you are Tom，will you take Eliza's suggestions？ Why or why not？