Studies have shown it takes a physician about 18 seconds to interrupt a patient after they begin talking.
It was Sunday. I had one last patient to see. I her room in a hurry and stood at the doorway. She was an older woman, sitting at the edge of the bed, to put socks on her swollen feet. I crossed the threshold(门槛), spoke to the nurse, and scanned her chart noting she was in stable condition. I was almost in the clear.
I leaned on the bedrail looking at her. She asked if I could help put on her socks.
, I began a monologue that went something like this: “How are you feeling? Your sugars and blood pressure were high but they’re today. The nurse mentioned you’re anxious to see your who’s visiting you today. It’s nice to have a family visit from far away. I bet you really look forward to seeing him.”
Each story is . Some are detailed; others are vague. Some have a beginning, middle and end. Others wander without a clear . Some are true; others not. Yet all those things do not really . What matters to the storyteller is that the story is —without interruption, assumption or judgment.
Listening to someone’s story costs than expensive diagnostic testing but is key to healing and diagnosis.
I often thought of the woman taught me, and I reminded myself of the of stopping, sitting down and truly listening. And, not long after, in an unexpected , I became the patient, with a diagnosis of multiple sclerosis(诊断为多发性硬化症)at age 31. Now, 20 years later, I sit all the time —in a wheelchair.
For I could, I continued to see patients from my chair, but I had to resign when my hands were . I still teach medical students and other health care professionals, but now from the perspective of and patient.
I tell them I believe in the power of . I tell them I know firsthand that immeasurable healing takes place within me someone stops, sits down and listens to my story.
A.entered B.stepped C.passed D.approached
A.hoping B.wishing C.struggling D.pulling
A.quickly B.slowly C.carefully D.carelessly
A.away B.up C.around D.down
A.However B.Instead C.Therefore D.Moreover
A.good B.better C.more D.well
A.son B.daughter C.friend D.sister
A.unique B.similar C.different D.wonderful
A.way B.direction C.conclusion D.instruction
A.attract B.exist C.appeal D.matter
A.appreciated B.told C.enjoyed D.heard
A.less B.more C.higher D.cheaper
A.which B.how C.what D.that
A.pleasure B.difference C.behavior D.importance
A.twist B.accident C.occasion D.thing
A.as good as B.as long as C.as soon as D.as well as
A.wounded B.affected C.injected D.hurt
A.physician B.hospital C.teacher D.school
A.stopping B.talking C.listening D.sitting
A.before B.when C.until D.unless