I do a lot of management training each year for the Circle K Corporation, a national chain of convenience stores. Among the topics in ourseminarsis theretention (留住)of quality . During these , I asked the participants, “What has you to stay long enough to become a manager?” Minutes later a new manager the question and slowly, with her voice almost breaking, said, “It was a $19 baseball glove.”
Cynthia told the group that she took a Circle K clerk job. On her second or third day behind the , she received a phone call from her nine-year-old son, Jessie. He a baseball glove for Little League. She that as a single mother, money was , and her first check would have to for paying bills. Perhaps she could buy his baseball glove with her second or third check.
When Cynthia for work the next morning, Patricia, the store manager, asked her to come to the office. Cynthia if she had done something wrong or left some part of her job from the day before. She was and confused.
Patricia her a box. “I overheard you talking to your son yesterday,” she said, “and I know that it is to explain things to kids. This is a baseball glove for Jessie. He may not understand how important he is, even though you have to pay bills you can buy gloves. You know we can’t pay good people like you as as we would like to; but we do , and I want you to know you are important to us.”
People more how much an employer cares than how much the employer pays. An important lesson for the price of a Little League baseball glove.
A．goods B．employers C．customers D．employees
A．discussions B．tests C．preparations D．trips
A．taught B．caused C．urged D．impressed
A．took B．raised C．replied D．applauded
A．officially B．particularly C．originally D．normally
A．counter B．store C．job D．shelves
A．asked B．needed C．changed D．purchased
A．explained B．argued C．disagreed D．decided
A．tight B．impossible C．troublesome D．vital
A．prepare B．spend C．use D．go
A．arrived B．left C．reached D．went
A．assumed B．wondered C．realized D．admitted
A．open B．finished C．incomplete D．alone
A．delighted B．ashamed C．worried D．disappointed
A．delivered B．handed C．brought D．served
A．convenient B．simple C．complex D．hard
A．after B．before C．because D．though
A．much B．great C．far D．many
A．appreciate B．value C．care D．count
A．believe B．remind C．understand D．Remember
完形填空
阅读下列短文，从每题所给的A,B,C,D四个选项中选出最佳答案。
Once upon, there were two traveling angels who stopped to spend the night in the home of a wealthy family. The family was impolite and ________ to let the angels stay in the guest room. Instead, the angels were given a space in the ________ underground room. As they ________ their bed on the hard floor, the older angel saw a hole in the ________ and repaired it. When the younger angel asked why, the older angel ________ ,"Things aren't always what they seem."
The next night the pair came to rest at the house of a very ________ , but very kind farmer and his wife. ________ sharing what little food they had, the couple let the angels sleep in their bed ________ they could have a good night's rest. When the sun came up the next morning, the angels found the farmer and his wife in ________ . Their only cow, whose milk had been their only income, lay ________ in the field.
The younger angel was very angry and asked the older angel, "How could this ________ ? Why did you not watch out for the cow? The first man had ________ , yet you watched over his house," she accused. "The second family had little but was ________ to share everything, and you did not help."
"Things aren't always what they seem," the older angel replied. "When we ________ in the underground room, I noticed there was gold ________ in that hole in the wall. Since the owner was so greedy and unwilling to ________ his good fortune, I asked God if I could ________ the wall so he couldn't find it. Then last night as we slept in the farmer's bed, the angel of death came for his wife. I asked God if the angel could take the cow______________ . You see, things aren't always what they seem. "
Sometimes this is exactly what happens when things don’t ________ the way they should. You need to ________ that every outcome is always to your advantage. You might not know it until some time later.
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完形填空,阅读下面短文,从短文后各题所给的四个选项(A、B、C和D)中,选出可以填入空白处的最佳选项。
That Christmas Eve, the streets of Boston were crowded with tourists and locals in various clothes. It seemed that everyone was accompanied by someone else laughing. ________ , I was alone.
My ________ was in Puerto Rico. My family and friends had gone home during their holiday break. Dusk was falling, and the inevitable (不可避免的) ________ to my empty apartment brought tears to my eyes. I ________ someone would come out of their homes to ask me inside to a ________ room with a Christmas tree decorated with presents.
I stopped at the local market, feeling even more ________ as people filled their baskets with goodies, which ________me of the gifts we received as children in Puerto Rico on Christmas Day. I ________ my family parties: the dancing. Thinking of this, I wanted to ________ for being alone.
In front of the church down the ________, a manger (马槽) had been set up, with Mary, Joseph, and the barn (畜棚) animals in expectation of the ________ of baby Jesus in the midnight. I stood with my neighbors watching the ________. As I walked home, I realized that the ________ of Joseph and Mary wandering from door to door seeking shelter was much like my own history. ________ Puerto Rico was still a wound in my heart as I ________ with what I had become in 15 years in the United States. I’d regretted the losses, but I ________ for the first time and recognized what I’d gained. I was independent, educated, healthy, and adventurous. My life was ________ before me, full of possibility.
Sometimes the best gift is the one you ________yourself. That Christmas, I gave myself credit for what I’d ________ so far and permission to go forward, unafraid. It is the best ________ I’ve ever received, the one that I most treasure.
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完形填空,阅读下面短文。从短文后各题所给的四个选项（A、B、C和D）中，选出可以填入空白处的最佳选项，并在答题卡上将该项涂黑。
I met Ryan, a young man with cerebral palsy (脑瘫), in my biology class. My simple "Hello!" and his cheerful reply were the ________ to our friendship from the first day of school. There was a time when Ryan was not able to come to school. He was in a great deal of ________ after having a surgery on his legs, but he ________ his sufferings from everyone.
In our junior year, we found that we didn't ________ a single class. This was not a problem, though. We just talked a little more in the hallway________passing periods. That year seemed to fly by. One day, Ryan asked me to hold the torch (火炬) runner's flag that would ________ the spot where Ryan would ________ his Olympic torch run. He gently explained that he would be honored ________ I would accept this position for him. The Olympic committee sent a letter saying that the person that holds the flag for him must be someone ________to him. He said I was the only true friend he had ________made that talked to him and not to his wheel chair. How could I________ such a request?
On the morning of June 5th, as I walked down the sidewalk, my heart ________and my mind became a factory of questions. I kept wondering how everything was going to happen and how Ryan would ________ the huge crowd of thousands of people.
After the van arrived, the other runners got out and lined up outside the van, chanting his name, "Ryan! Ryan!" Then all of the people ________ in, “Ryan! Ryan!” The lift then lowered Ryan to the ground. There he was, in all his ________ .
It all became slow motion at the sight of the arriving torch. The runner lit Ryan's torch and then Ryan began his ________ . As he took off down the street, the chanting became louder and louder. The________ filled the air and even I felt like I was on cloud number nine. I could not have been any prouder of Ryan！ He ________ this moment in time --a historic moment--a moment that he was a part of and________ me to be a part of, too.
Mr. Weinheimer, the next torch runner, bent over and gave Ryan a hug. That moment will last in time forever. It symbolized the whole ________of the flame: love, excitement, enthusiasm, brotherhood, and life of any man. The flame united us all and showed that love is really what makes this small world go around after all.
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阅读下面短文，从短文后各题所给的四个选项（A、B、C、D）中，选出可以填入空白处的最佳选项。
Once a young man, a horse trainer’s son, was dreaming of owning a horse ranch(养马场) of his own though his family wasn’t rich.
When he was a senior, he was asked to write a __ __ about what he wanted to be and do when he grew up. That night he wrote a seven-page paper _ _ his goal. He wrote it in great _______ and he even drew a ____________ of a 200-acre ranch, showing the location of all the buildings, the stables(马厩) and the track. But two days later he _________ his paper back with a large red ___________ on the front page and a note that reads, “See me after ____________.”
The boy with the __________ went to see the teacher after class and asked, “Why did I get an F?” The teacher said, “This is an unrealistic dream for a __________ young boy like you. You come from a family with no resources. Owning a horse ranch __________ a lot of money. There’s no __________ you could ever do it.” Then the teacher added, “If you will _________ this paper with a more realistic goal, I will reconsider your grade.”
The boy went home and __________ about it long and hard. He asked his _________ what he should do. His father said, “Look, son, you have to ________ your own mind on this. However, I think it is a very important ________ for you.” Finally, the boy turned in the same paper making no ___________ at all. He stated, “You can keep the F and I’ll keep my dream.” Years later, the boy ________ his dream.
Later, his teacher admitted when seeing his ranch, “When I was your teacher, I was something of a dream ___________. During those years I stole a lot of kids’ dreams. Fortunately you had enough gumption(进取心) not to __________ yours.”
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完形填空,短文，从短文后各题所给的四个选项（A, B, C和D）中，选出可以填入空白处的最佳选项，并在答题卡上将该项涂黑。
You Did More Than Carry My Books
Mark was walking home from school one day when he noticed a boy ahead of him had dropped all of the books he was carrying, along with a baseball bat and several other things. Mark ________ down and helped the boy pick up these articles.________ they were going the same way, he helped to carry some of them for him. As they walked Mark,_________ the boy's name was Bill, that he _________ computer games, baseball and history, that he was having a lot of ________with his other subjects and that he had just broken ________ with his girl friend.
They arrived at Bill's home first and Mark was ________ in for a Coke and to watch some television. The afternoon passed ________ with a few laughs and some shared small talk, and then Mark went home. They ________ to see each other around school, had lunch together once or twice, and then both ended up from the same high school. Just three weeks before ________, Bill asked Mark if they ________ talk. Bill ________him of the day years ago when they had first met. “Do you ________ wonder why I was carrying so many things home that day?” asked Bill. “You see, I _________ out my locker（寄物柜） because I didn't want to leave a mess （脏乱） __________anyone else. I had planned to run away and I was going home to ________ my things. But after we spent some time together ________ and laughing, I realized that ________ I had done that, I would have ________ a new friend and missed all the fun we would have together. So you see, Mark, when you picked up my books that day, you did a lot more. You ________ my life.”
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