“No, no, no, dear, I want that wrapped in red paper.” A middle-aged woman came through my line and talked to me as if my IQ were that of a grade school kid. When I first started working, it was simply a way to decrease (减少) the time I spent at home and make my parents happy. I never thought that a year and a half later, I would still be at Marshalls, waiting for this woman to get through my line.
I smiled and said, “Oh, that’s no problem.” She bent over the counter to look at the computer and made sure I was doing my job correctly. Her sweater grazed my hand and she smiled like she meant well. I wanted to roll my eyes but instead I just smiled. Ever since I started working here, I’ve tried not to let people like her get to me. And forget judging a book by its cover, because I have been proved wrong time and time again. The wealthy middle-aged women were far ruder than the teenage boys. At first, I was constantly surprised. Now, I tried not to even guess how the person coming near my line was going to act, because it was never the way I imagine.
I never expected people to be so rude and at the same time nice. But for every rude person I saw, at least five pleasant customers came through my line.
“Here you go,” I handed the woman her receipt and hoped her $5 wine glass was wrapped to her liking. “Have a nice day!” I said. And just as I thought I was fed up, the next customer came through. “She had about one more minute and I was going to tell her to get out of line,” she whispered (小声说) to me with a smile.
Why did the writer work at Marshalls?
A.To have more time to go out. |
B.To make money for the family. |
C.To find a way to be happy. |
D.To improve her IQ on doing business. |
What surprised the writer in her work at first?
A.The rich customers behaved themselves well. |
B.The young boys could be both rude and nice. |
C.Some rich women customers were more impolite. |
D.Wealthy women are pleasant customers. |
It can be inferred that the middle-aged woman .
A.admired the writer for the good service |
B.was a customer easy to deal with |
C.had patience to do the shopping |
D.cared much about the wrapping of goods |
What the next customer said implied that .
A.she was angry with the middle-aged woman |
B.she couldn’t wait one more minute in line |
C.she would drive the middle-aged woman away |
D.she might get out of the line for a while |