I consider myself something of an expert on apologies. A quick temper has me with plenty of opportunities to make them. In one of my earlier , my mother was telling me“Don’t watch the when you say, ‘I’m sorry’. Hold your head up and look at the person in the , so he’ll know you it. ”
My mother thus made the key point of a(n) apology: It must be direct. You must never to be doing something else. You do not a pile of letters while apologizing to a person in position after blaming him or her for a mistake that turned out to be your . You do not apologize to a hostess, whose guest of honor you treat , by sending flowers the next day without mentioning your bad .
One of the important things we should do for an apology is a readiness to the responsibility for our careless mistakes. We are used to making excuses, which leaves no for the other person to us. Since most people are open-hearted, the no-excuse apology leaves both parties feeling about themselves. That, after all, is the of every apology. It little whether the apologizer is wholly or only partly at fault. Answering for one’s encourages others to take their share of the blame.
A.provided B.mixed C.compared D.treated
A.dreams B.courses C.memories D.ideas
A.side B.ground C.wall D.bottom
A.mind B.soul C.face D.eye
A.imagine B.enjoy C.mean D.regret
A.useful B.successful C.equal D.basic
A.pretend B.forget C.refuse D.expect
A.hold on B.put away C.look through D.pick up
A.poorer B.weaker C.worse D.lower
A.fault B.reason C.result D.duty
A.cruelly B.freely C.roughly D.foolishly
A.manners B.excuses C.efforts D.roles
A.active B.effective C.extra D.easy
A.raise B.perform C.admit D.bear
A.situation B.need C.sign D.room
A.advise B.forgive C.warn D.blame
A.wiser B.warmer C.better D.cleverer
A.purpose B.method C.end D.advantage
A.cares B.matters C.depends D.remains
A.facts B.states C.rights D.actions