Not too long ago, a story that happened at Walt Disney touched me greatly. A guest 46 out of our Polynesian Village resort(度假胜地) at Walt Disney was asked how she 47 her visit. She told the front-desk clerk she had had a(n) 48 vacation, but was heartbroken about 49 several rolls of Kodak color film(胶卷) she had not yet 50 . At that moment she was particularly 51 over the loss of the pictures she had shot at our Polynesian Luau, 52 this was a memory she especially treasured.
Now, please understand that we have no written service rules 53 lost photos in the park. 54 , the clerk at the front desk 55 Disney’s idea of caring for our 56 . She asked the woman to leave her a couple rolls of 57 film, promising she would take care of the rest of our show at Polynesian Luau.
Two weeks later the guest received a 58 at her home. In it were photos of all the actors of our show, 59 signed by each performer. There were also 60 of the public procession(游行队伍) and fireworks in the park, taken by the front-desk clerk in her own
61 after work. I happened to know this 62 because this guest wrote us a letter. She said that 63 in her life had she received such good service from any business.
Excellent 64 does not come from policy(政策性的) handbooks. It comes from people who 65 —and from a culture that encourages and shapes that attitude.
A．working B．checking C．trying D．staying
A．expected B．realized C．paid D．enjoyed
A．disappointing B．wonderful C．uncomfortable D．important
A．taking B．dropping C．losing D．breaking
A．developed B．taken C．washed D．loaded
A．silly B．nervous C．calm D．sad
A．when B．where C．as D．which
A．covering B．finding C．making D．keeping
A．Excitedly B．Fortunately C．Therefore D．Quietly
A．understood B．reminded C．created D．discovered
A．workers B．guests C．managers D．clerks
A．printed B．shot C．unused D．recorded
A．film B．card C．camera D．packet
A．frequently B．personally C．alone D．actually
A．rules B．pictures C．handbooks D．performances
A．case B．work C．time D．position
A．story B．place C．photo D．show
A．only B．almost C．never D．nearly
A．advice B．experience C．quality D．service
A．care B．explain C．like D．know
A newly trained teacher named Mary went to teach at a Navajo Indian reservation. Every day, she would ask five of the young Navajo students to 21 the chalkboard and complete a simple math problem from 22 homework.
They would stand there, silently, 23 to complete the task. Mary couldn’t figure it out. 24 she had studied in her educational curriculum helped, and she 25 hadn’t seen anything like it in her student-teaching days back in Phoenix.
What am I doing wrong? Could I have chosen five students who can’t do the 26 ? Mary would wonder. No, 27 couldn’t be that. Finally she 28 the students what was wrong. And in their answers, she learned a 29 lesson from her young 30 pupils about self-image and a(n) 31 of self-worth.
It seemed that the students 32 each other’s individuality and knew that 33 of them were capable of doing the problems. 34 at their early age, they understood the senselessness of the win-lose approach in the classroom. They believed no one would 35 if any students were shown up or embarrassed at the 36 . So they 37 to compete with each other in public.
Once she understood, Mary changed the system 38 she could check each child’s math problem individually, but not at any child’s expense 39 his classmates. They all wanted to learn, 40 not at someone else’s expense.
A．go to B．come to C．get close to D．bring
A．his B．their C．his own D．her
A．happy B．willingly C．readily D．unwilling
A．Anything B．Nothing C．Everything D．Neither
A．almost B．certainly C．hardly D．never
A．question B．chalkboard C．problem D．homework
A．they B．it C．everything D．each
A．asked B．questioned C．told D．understood
A．outstanding B．surprising C．annoying D．frightening
A．sunburned B．tender C．Indian D．naughty
A．sense B．image C．way D．aspect
A．had B．ignored C．respected D．cared
A．none B．no one C．each D．not all
A．Especially B．Even though C．Even so D．Even
A．lose B．win C．achieve D．answer
A．time B．situation C．chalkboard D．condition
A．refused B．rejected C．tried D．promised
A．if B．so that C．unless D．in case
A．in favor of B．of C．by means of D．in front of
A．and B．but C．so D．or
In the clinic, I asked if Michael could be retested, so the specialist tested him again. To my , it was the same score.
Later that evening, I told Frank what I had learned that day. After talking it over, we agreed that we knew our much better than an IQ (智商) test. We that Michael’s score must have been a and we should treat him as usual.
We moved to Indiana in 1962, and Michael studied at Concordia High School in the same year. He got grades in the school, especially biology and chemistry, which was a great comfort.
Michael Indiana University in 1965 as a pre-medical student. Soon afterwards, his teacher permitted him to take more courses than . In 1968, he was accepted by the School of Medicine, Yale University.
On graduation day in 1972, Frank and I the ceremony at Yale. After the ceremony, we told Michael about the IQ score he got when he was six. Since that day, Michael sometimes would look at us and say , “My dear mom and dad never told me that I couldn’t be a doctor, not until after I graduated from medical school!” It is his special way of thanking us for the we had in him.
Interestingly, Michael then another IQ test. We went to the same clinic where he had the test eighteen years before. This time Michael scored 126, an increase of 36 points. A result like that was supposed to be .
Children often do as as what adults, particularly parents and teachers, of them. That is, tell a child he is “ ,” and he may play the role of a foolish child.
A．joy B．surprise C．dislike D．disappointment
A．tearfully B．fearfully C．cheerfully D．hopefully
A．student B．son C．friend D．doctor
A．argued B．realized C．decided D．understood
A．joke B．mistake C．warning D．wonder
A．specially B．strictly C．naturally D．carefully
A．poor B．good C．average D．standard
A．in B．about C．of D．for
A．visited B．chose C．passed D．entered
A．allowed B．described C．required D．offered
A．missed B．held C．delayed D．attended
A．high B．same C．low D．different
A．curiously B．eagerly C．calmly D．jokingly
A．faith B．interest C．pride D．delight
A．looked for B．asked for C．waited for D．prepared for
A．received B．accepted C．organized D．discussed
A．imperfect B．impossible C．uncertain D．unsatisfactory
A．honestly B．much C．well D．bravely
A．hear B．learn C．expect D．speak
A．wise B．rude C．shy D．stupid
Many students find the experience of attending university lectures to be a puzzling and disappointing experience. The lecturer speaks for one or two hours, perhaps the talk with slides, writing down important information on the blackboard, reading material and giving out . The new student sees the other students continuously writing on notebooks and 19 what to write. Very often the student leaves the lecture notes which do not catch the main points and become hard even for the to understand. Most institutions provide courses which new students to develop the skills they need to be listeners and note-takers. these are unavailable, there are many useful study-skills guides which learners to practice these skills . In all cases it is important to the problem before actually starting your studies.
It is important to that most students have in acquiring the language skills in college study. One way of these difficulties is to attend the language and study-skills classes which most institutions provide throughout the year. Another basic is to find a study partner with whom it is possible to identify difficulties, ideas and provide support.
A．extending B．explaining C．performing D．conducting
A．disputing with B．contributing to C．handing out D．collecting together
A．assignments B．duty C．evaluation D．messages
A．suspects B．understands C．wonders D．expects
A．without B．with C．on D．by
A．what B．those C．as D．which
A．teachers B．classmates C．partners D．students
A．prevent B．require C．assist D．forbid
A．effective B．inspired C．hardworking D．fortunate
A．As B．Though C．Unless D．If
A．enable B．encourage C．determine D．detect
A．independently B．separately C．lonely D．confidently
A．evaluate B．cope C．tackle D．describe
A．predict B．admit C．declare D．concern
A．doubt B．difficulty C．trouble D．suspicion
A．inquired B．required C．acquired D．considered
A．preventing B．standing C．accepting D．overcoming
A．average B．ordinary C．normal D．academic
A．statement B．method C．idea D．suggestion
A．create B．carry C．exchange D．replace
I was shopping at my local supermarket, as I normally have for years. One particular day, I had done about 2 weeks worth of shopping and toward the register to pay for my groceries. After the cashier had scanned my items and I had bagged them up, she stated that the was $150.
I into my back right pocket to grab the money to pay and noticed that there was no money there. I started to get . I knew my pocket book was in the car and I was sure I had put the in my back right pocket. I looked at the cashier with wet eyes and a look not knowing what to do. There were people behind me on the line. She told me to speak with the courtesy counter (爱心柜台). I and said, “Really? It's , no one would hand that in!” But she me to. “You never know…” she said.
I decided that there was no in checking so I walked up to a woman behind the counter and said “I have to ask, did anyone cash by any chance?” She asked “How much?" My face then . “$200 in the form of one hundred dollar bills.” I replied. She said, “ , yes, someone did!" I was so ! “Who? I want to thank her.” She pointed to a young girl about 10 years old and says, “She did.”
I walked over to the mom and hugged her. She said, “It wasn't me, it was my ” . I said “I know, I wanted to thank you both, she found it ... it's because of you that I got this back.” I was so happy, I was almost in tears.
The next day at work, a person in another department me tickets to the circus. He handed me 5 tickets. Almost that young girl’s face popped (突然出现) in my head. After work I went back to the supermarket and stopped at the courtesy counter and asked if she had any idea who that woman was. She smiled and said, “Yes, She is a friend of mine”. Then I asked her to do me a favor and pass along these 5 tickets to her.
She told me that the family of the little girl who found my money were not rich so they would really this. She also said that they had 3 children, so five was the number of tickets!
A．showed B．headed C．hesitated D．retired
A．percentage B．product C．luggage D．total
A．checked B．searched C．reached D．looked
A．nervous B．curious C．particular D．serious
A．card B．money C．purse D．grocery
A．confused B．moved C．inspired D．shocked
A．blamed B．screamed C．cried D．laughed
A．reality B．evidence C．cash D．receipt
A．postponed B．encouraged C．discouraged D．promised
A．doubt B．need C．expense D．harm
A．work out B．send for C．turn in D．take away
A．broke up B．burst out C．send off D．lit up
A．Eventually B．Actually C．Finally D．Unfortunately
A．interested B．surprised C．worried D．absorbed
A．daughter B．husband C．mother D．friend
A．although B．because C．however D．besides
A．lent B．borrowed C．produced D．offered
A．simple B．constantly C．instantly D．previously
A．reject B．appreciate C．ignore D．purchase
A．unique B．typical C．official D．perfect
Travis laughed as he tore at the wrapping paper on his birthday present．He was so ! Finally, he would have the coolest pair of name-brand basketball shoes．
All the guys on his team were wearing the name-brand shoes of a popular basketball , Chuck Hart． Hart was criticized for his poor sportsmanship and infamous（臭名昭著的） , he was a great player．In fact, Travis wasn’t thinking about Hart’s behavior; he had only expected to see Hart’s on the side of the box．The first indication that something was came as he tore away the last piece of paper．Not Hart’s．The new shoes were the name-brand of another player, Robert Ryann, who was for his amazing work in the community．
Travis’s hands ; his heart stopped．It wasn’t that the Ryann shoes weren’t nice, but what would his friends think ?
They were the wrong shoes and Travis would be by the other players．When he looked up into his dad’ s eyes, however, Travis knew he tell him．“Thanks, Dad．I was really hoping for shoes,” Travis said as he pulled the shoes out of the box．
Next morning his dad drove him to school．When they in front of his destination, Travis slowly opened the car door．Just then, his dad stopped him．
“Hey, Travis, wait a minute, look…” his dad said , “Travis, I know those aren’ t the shoes you had hoped for, but I saw the names of the two guys and made a（n） . The guy whose name is on those shoes,” he said, pointing down at Travis’s feet, “is someone I . Do you know how often Ryann has found himself in ?”
“No,” Travis said．
“ Never．He’ s never talked back to his coach or started a fight, and he' s a team player．You could have acted like a when you didn’t get the shoes you wanted, Travis, you were polite and made the best of it．You have , like the guy whose name is on these shoes．I’ m hoping that someday, your name will be on the coolest pair of shoes I’ ll ever see.”
When Travis looked down at his feet, he saw the shoes . His dad had used his mind and heart to give the son a thoughtful .
A．surprised B．excited C．ashamed D．worried
A．team B．coach C．player D．game
A．Unless B．If C．Although D．Because
A．skill B．performance C．action D．behavior
A．name B．photo C．sign D．model[
A．strange B．funny C．true D．wrong
A．encouraged B．known C．adopted D．influenced
A．fell B．shook C．froze D．folded
A．questioned B．noticed C．attacked D．teased
A．mustn't B．couldn't C．wouldn't D．needn't
A．put up B．pulled up C．took up D．turned up
A．hesitantly B．peacefully C．delightedly D．naturally
A．comment B．effort C．choice D．mistake
A．admire B．miss C．remember D．believe
A．danger B．trouble C．sorrow D．anger
A．teammate B．kid C．adult D．student
A．so B．and C．but D．or
A．honor B．courage C．dream D．belief
A．differently B．carefully C．patiently D．clearly
A．look B．gift C．hope D．lesson
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