To: "The Shoe People" <inquiries@shoepeople.com>
From: "John Trimbald" <jtconstruction@img.com>
Subject: Customer Complaint
To Whom it May Concern,
I have trusted the Shoe People to protect the feet of my employees for over ten years now. I recently purchased a few pairs of boots from your company for my crew. Though my men were initially satisfied with the boots, the soles began to fall apart on them after just twelve weeks. This was extremely surprising considering they came with a six year warranty. The boots are unsafe to wear because my men are pouring hot concrete. Please respond as soon as possible with instructions on how I can return the boots and receive a refund.
Thank you,
John Trimbald, Foreman, JT Construction
To: “John Trimbald” <jtconstruction @ img. com>
From: “The Shoe People” <inquiries @ shoepeople. com>
Dear Mr. Trimbald,
Thank you for your e-mail concerning the poor quality of our rubber soled black workboots. A representative will be by your office next week to pick up the damaged boots. We apologize for any inconvenience this has caused you and your crew.
Along with five new pairs of workboots for your crew (we included one extra pair), we have enclosed a free year's supply of sole protector spray. In our retail stores, this spray is always recommended to buyers who work on heated floors. This should have been brought to your attention at the time of your initial order. Please excuse our oversight.
To date we have had no complaints about these workboots from customers who have used the protector spray. However, should you use the spray and find that you are still unsatisfied with the boots, please return the boots and spray for a full refund. Thank you for supporting The Shoe People. Have a Happy New Year.
Sincerely,
Stan Mason, PresidentThe first email is basically an email of .
| A．apology | B．sympathy | C．appreciation | D．complaint |
What’s wrong with the boots John Trimbald bought?
| A．The soles of the boots began to fall apart. |
| B．The color of the boots had shaded a lot. |
| C．The boots didn’t fit the workers well. |
| D．The patterns of the boots didn’t satisfy the workers. |
What is the underlined word “spray” used for according to the passage?
| A．To repair the damaged boots. | B．To protect the soles from heat. |
| C．To prevent the crew from danger. | D．To protect the boots from concrete. |
According to the president of The Shoe People, John Trimbald .
| A．can exchange the damaged boots with new ones at any time |
| B．must return the damaged boots to any of the retail stores |
| C．will get new pairs of boots and a free year’s supply of spray |
| D．can return the damaged boots and spray for a full refund now |
C
For high school leavers starting out in the working world, it is very important to learn particular skills and practice how to behave in an interview or how to find an internship (实习). In some countries, schools have programs to help students onto the path to work. In the United States, however, such programs are still few and far behind.
Research shows that if high schools provide career-related courses, students are likely to get higherearnings in later years. The students are more likely to stay in school, graduate and go on to higher education.
In Germany, students as young as 13 and 14 are expected to do internships. German companies work with schools to make sure that young people get the education they need for future employment. But in America, education reform programs focus on how well students do in exams instead of bringing them into contact with the working world. Harvard Education school professor Robert Schwartz has criticized education reformers for trying to place all graduates directly on the four-year college track. Schwartz argued that this approach leaves the country’s most vulnerable(易受影响的)kids with no jobs and no skills.
Schwartz believed that the best career programs encourage kids to go for higher education while also teach them valuable practical skills at high school. James Madison High School in New York, for example ,encourages students to choose classes on career-based courses. The school then helps them gain on-the-job experience in those fields while they’re still at high school.
However, even for teens whose schools encourage them to connect with work, the job market is daunting. In the US, unemployment rates for 16-to-19-year-olds are above 20 percent for the third summer in a row.
“The risk is that if teenagers miss out on the summer job experience, they will become part of this generation of teens who had trouble in landing a job,” said Michael, a researcher in the US.
In the author’s opinion, German high school leavers ______.
| A．enjoy more career-related courses than that of US |
| B．need more career advice from their schools |
| C．perform better in exams than American students |
| D．are less brought into contact with the working world |
According to Robert Schwartz, high school students should _________.
| A．directly carry on higher education |
| B．get contact with the working world |
| C．focus on their performance in exams |
| D．not miss out on the summer job experience |
The underlined word “daunting” in Paragraph 6 most probably mean “______”.
| A．incredible | B．motivating |
| C．impressive | D．discouraging |
What’s the main idea of the text?
| A．Remarks on recent US high school education reform |
| B．Tips on finding jobs for high school leavers in US. |
| C．The lack of career-based education in US high schools. |
| D．The severe situation of unemployment in US. |
B
Dyslexia is a learning disorder, it interferes with the ability to recognize words, and for some readers to understand what they have read. Experts say dyslexia affects about five to ten percent of the population of the United States. Researchers have long known that people with dyslexia write or read words and lettersbackwards in the wrong order.
But a new study shows that people with dyslexia may have trouble redirecting their attention betweensenses, from seeing something to hearing something. The study suggests something that might help dyslexicpeople learn more quickly - play video games.
Vanessa Harrar of Britain’s University of Oxford led the study. She reported the findings in the journalCurrent Biology. The study suggests that dyslexic people may have trouble moving quickly from what theyread to what they hear.
In the study, Doctor Harrar tested 17 people with dyslexia, and 19 others without reading problems. The volunteers were asked to push a button as quickly as possible when they heard a sound, saw a light orexperienced both together. Doctor Harrar compared the speed of their reactions. She found that people withdyslexia were just as fast as the others when they saw only a picture or heard only a sound. But the Dyslexicshad a slower reaction time when they heard a sound and saw a picture at the same time, this may have an effect on how dyslexic children are taught how to read.
Doctor Harrar feels like playing video games could help dyslexic people shift from seeing to hearing more quickly. She adds that images in video games force the eyes to move and focus quickly. “Video game types of things pop out of here and there, they move your eyes around the screen quite quickly in response to things quite quickly, and the more you play a video game the faster you get that kind of thing. So, the video game is really training the attention system to move quickly,” said Harrar. When children learn the alphabet, they usually see the letter first and then hear the sound, or they see and hear the letter at the same time. The study shows that Dyslexics might learn more quickly if they hear the sound of a letter or word first before seeing it.According to Doctor Harrar’s study, the dyslexic people have difficulty in______.
| A．recognizing words |
| B．reading words backwards |
| C．writing letters in order |
| D．shifting from seeing to hearing |
Which factor affects the way dyslexic children are taught to read?
| A．They react more slowly to a single picture or sound |
| B．They react as fast as others to a single picture or sound |
| C．It takes them longer to react to sounds and pictures together |
| D．It is difficult for them to understand before seeing the word |
How does the author suggest Dyslexics are taught based on the research finding?
| A．by putting hearing previous to seeing |
| B．by training the attention on games |
| C．by seeing first and then hearing later |
| D．by moving the eyes around the screen |
What can be the best title of the passage?
| A．Video Games Might Help Dyslexics |
| B．Dyslexia Affects Attention between Senses |
| C．Video Games Can Train the Attention System |
| D．Dyslexics Might Learn Better through Sound |
A阅读理解
One of those big social networking sites, Facebook, has attracted over 58 million members. Commentator Melody Cramer is no longer one of them. Here is what she shares with us about her story.
I deleted all 1,281 of my coworkers, secondgrade classmates and people who I don’t know at all. I shut down my account, completely. I’m 30, and I’ve been on Facebook since March of 2004, which makes me one of the website’s earliest users.
At first, I used it obsessively. If I had a free moment, I’d log on to see whether my friends had updated their profiles. I’d sit alone scrolling through these updates and then run into someone at a coffee shop and have nothing to say because I already knew everything about them, and they knew everything about me.
In November, I went to my tenyear high school reunion and was not pleasantly surprised. Lauren became a model, Josh went to law school, Dina was a teacher. I hadn’t talked to any of them since graduation, but I knew exactly what they were doing, both now and last week. But lately, I’m overwhelmed(应接不暇). Facebook opened up to everyone, not just college students, and my coworkers started to join, which meant they now knew what I was doing when I wasn’t at work.
And as a rule: you can NOT make friends with your coworkers because then they’ll ask you the next day. But I thought we were friends. And you are friends but not the kind of friends who tell each other what they do outside of work. So now the people you work with can see what you did last night, and you’re constantly worrying what people might say about what you did last night instead of actually doing anything tonight.So Iquit. I became a 30yearold Luddite, a person who is strongly against technology development. I’ve retuned to how the world worked when I was 20, before I knew when my friends and coworkers were counting down the seconds to vacation or entering a complicated relationship. I’m hoping life will be a lot simpler now. Peoplewill be more mysterious now that I actually have to talk to them to find out their favorite books or hobbies orneurosis(神经症). I don’t know when my college roommate goes to the supermarket, and I think I’m a better person for not knowing. In fact, you could say getting off a social network was the best thing I’ve done thisweek.
Melody Cramer decided to quit Facebook mainly because ______.
| A．she thought it wasted too much time |
| B．she was afraid of the strangers on her account |
| C．she was tired of exposing her life to coworkers |
| D．she thought it made realworld life less interesting |
We can learn from the passage that Melody Cramer ______.
| A．had a 10year membership of Facebook |
| B．used to be very objected to Facebook |
| C．was unpleasant to attend high school reunion |
| D．was one of the co-founders of Facebook |
Which of the following about Melody Cramer is TRUE?
| A．She owes her communication skills to Facebook. |
| B．She wishes she could be several years younger. |
| C．She prefers to face her friends and co-worders in reality. |
| D．She is no longer curious about anything around her. |
The best title for this passage can be _____.
| A．Addiction to Facebook |
| B．Farewell to Facebook |
| C．Friends Online |
| D．A Simpler Life |
“Beauty is only skin deep." This expression means that beauty is only a temporary surface quality. Some beauty products can cause lasting damage that goes far below the surface of the skin.
In America，many people use sunlight and non-natural light to darken their skin. Health experts advise against what is called“tanning”because of its links to akin cancer. In the African country of Senegal（塞内加尔），some women take health risks trying to do just the opposite.
An average beauty supply shop in Dakar has many kinds of skin-lightening creams and soaps. The World Health Organization says that 25％of Senegalese women use skin-lightening production a usual basis. These products can contain chemicals，like mercury（汞），hydroquinone（对苯二酚），etc. These are dangerous ingredients that can cause cancer and possibly other physical damage to the akin. They can actually burn the eyes and skin.
Shop worker Adama Diagne advises her visitors to avoid the stronger products that promise fast results. She users a cream that is made from carrots，not the strong chemical，hydroquinone. She says that it is a personal choice and that no one pressures her. Some women want to be black every day，but for her，she likes to be a shade of brown.
Women in Senegal say they lighten their skin for the same reason that women all over the world make changes to their appearance. They say they want to look beautiful，to find a husband to stand out in a crowd or simply to look great for a special event.
This thinking troubles Senegalese film-maker Khardiata Pouye Sall. So，she made“This Color That Bothers Me"，a film about the subject of skin lightening. She said，“I used the most shocking images so that women would see the dangers. It is hard to understand why a woman says that dark skin is not beautiful. It is in their heads. They want to please a man，to he loved or they want to please society，to succeed."
Ms. Sall says that the government needs to better control the marketing and the sale of skin-lightening products. But she adds that education is the best way to persuade people against using them.
The underlined part“the opposite" in Paragraph 2 means some Senegalese women ．
| A．use sunlight to darken their skin |
| B．try creams to prevent skin cancer |
| C．use products to lighten their skin |
| D．take health risks to become beautiful |
According to Adama Diagne，women shouldn't believe ·
| A．beauty is just a personal choice |
| B．a cream from carrots is healthier |
| C．it is beautiful to be black every day |
| D．a product can make you beautiful quickly |
We can infer that women in Senegal ．
| A．attract attention with shockingimages |
| B．don't consider dark skin to be beautiful |
| C．find it hard to understand the true beauty |
| D．put beauty in the first place in their heads |
What is Sall's attitude towards skin-lightening products?
| A．Unsupportive. | B．Casual. |
| C．Responsible. | D．Positive. |
The year of 2014 saw smart people always busy inventing useful things，which have helped to
make the world better，smarter and a little more fun. Now，let's take a look at some of the inventions.
Super banana
Australian biogeneticist（生物遗传学家）James Dale
visited Uganda，a poor African country，in the early 2000s，
where he found that 15％-30% of children under 5 were at
the risk of going blind because they didn't get enough vitamin
A. Dale also learned that people there love bananas. They
eat 3 to 11 bananas a day. So hecame up with an idea to
plant bananas containing added nutrition in order to improve
Ugandans' health ．With the help of Bill Gates' foundation，Dale developed the“super banana，’·He added a gene to the fruit，making it rich in vitamin A.
Which of the following statements would James Dale agree with?
| A．Children in Uganda should eat fewer bananas. |
| B．Vitamin A is largely found in fruits like bananas. |
| C．Super bananas are definitely a safe biological product. |
| D．People's eating habits can be used to develop new food. |
What is the biggest advantage of the 94Fifty Basketball?
| A．The sensors hidden inside can help players run faster in a game. |
| B．It can help players to improve their shooting and ball-handling skills. |
| C．It allows players to connect to their smartphones while playing basketball. |
| D．The Bluetooth chip inside allows its users to listen to music while playing basketball. |
What can we learn about the hovercraft from the text?
| A．It enables its users to float off the ground freely. |
| B．It can work on many different kinds of surfaces. |
| C．It still needs to improve its power and efficiency. |
| D．It is an affordable means of transport for a family. |
What do the hovercraft and wireless electricity have in common according to the text?
| A．They create magnetic fields to produce power. |
| B．They apply technologies to many things in life. |
| C．They are technologies which can produce electricity. |
| D．They use wireless technology to improve their products. |
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