Read the passage carefully. Then answer the questions or complete the statements in the fewest possible words.
In tomorrow’s offices, there will be more bosses and fewer assistants. New technologies have made clerical work so efficient that fewer workers are necessary, so one assistant may serve bosses.
Bosses in the United States are spending twice as much time resolving employee disputes as they did just a decade ago. Corporate downsizing has made workers more insecure and competitive, increasing the number of personality conflicts that managers are forced to settle.
Fighting age bias(偏见) may be a critical workplace issue of the future. As companies depend on older, more experienced workers to solve labour shortages in the next century, managers will need to overcome the view that older workers are less productive, less flexible, and more expensive.
Electronic networking will give more power to workers at the bottom of the corporate pecking order(等级排序). Computer networks allow employees to skip over chains of command and communicate directly with senior managers. The relative anonymity(匿名) of electronic communications will make low-status individuals more relaxed about expressing their points of view and offering valuable new ideas.
(Note: Answer the questions or complete the statements in NO MORE THAN ELEVEN WORDS.)
Fewer workers are necessary in the future due to
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Employee disputes mainly arise from the fact that
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What kind of view do many managers hold about older workers now?
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How could electronic networking give more power to low-status workers?
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