CBC is a famous air company which has over twenty planes carrying passengers and goods, flying along 12 fixed lines all over the world. Its service is very good but some passengers are still not satisfied with it and that is why in 2003 and 2004 the company received letters of complaints from consumers or passengers who pointed out over a dozen kinds of problems which are divided in groups in the following table. Those about passengers’ things carried by the plane are Baggage problems. Customer service refers to service work with passengers are not satisfied with. Over -sales of seats are about the fact that more seats are sold and as a result the plane is too crowded to be safe. Refund problems appear when passengers fail to receive the money paid back to them because of what they have lost. Fares are problems about the price of tickets.
Consumer Complaints Received By the CBC
| Category（种类） |
2003 |
2004 |
| Flight problems |
20.2% |
22.1% |
| Baggage |
18.3% |
21.8% |
| Customer service |
3.1% |
11.3% |
| Over-sales of seats |
10.5% |
11.8% |
| Refund problems |
10.1% |
8.1% |
| Fares |
6.4% |
6.0% |
| Reservation & Ticketing |
5.8% |
5.6% |
| Tours |
3.3% |
2.3% |
| Smoking |
3.2% |
2.9% |
| Advertising |
1.2% |
1.01% |
| Credit |
1.0% |
0.8% |
| Special passengers |
0.9% |
0.9% |
| Others |
6.0% |
5.3% |
| Total Number of Complaints |
2,988 |
1,792 |
51．About how many complaints about Credit were received by the CBC in 2003?
A．28 B．29 C．30 D．31
52．By about what percent did the total number of complaints decrease from 2003 to 2004?
A．40% B．60% C．75% D．100%
53．If the circle graphs below show total consumer complaints for 2003, which graph shows a dark part that is about Flight problems and Refund problems together?
|
54．Which of the following statements can be inferred from the table?
a. In 2003 and in 2004, complaints about Flight problem, Baggage, and Customer service
together took about 50 percent of all consumer complaints received by the CBC Company.
b. The number of special passengers complaints was unchanged from 2003 to 2004.
c. From 2003 to 2004 the number of Flight problem complaints increased by more than 2 percent.
A．only a B．only b C．a and b D．a and c
55．From the passage we can know that .
A．customers are not satisfied with CBC
B．sometimes CBC sells more tickets than its plane’s fixed seats
C．CBC has more than twenty planes which fly to all the capital cities of the world
D．customers can only buy tickets with ready money
TAIBEI － Increasing numbers of Taiwanese students are joining the island’s “China rush”, seeking education on the Chinese mainland．
According to official Chinese figures, the number of Taiwanese students admitted into college and postgraduate（研究生）programs on the mainland totaled 461 in 1996, 928 in 1997 and 839 in 1998．Although no latest official numbers were available,” Netbig.Com said this number had risen between 30 to 50 percent annually in the past two years with well over 1000 entering mainland campuses last year.
The Internet site, based in the Chinese city of Shenzhen, provides education service and information on Chinese mainland college and universities. “Many Taiwanese believe a Chinese education giving more knowledge about the people and culture in the mainland will increase their
chances in the Chinese job market, Net. Com vice-president Ingrid Huang said．“I believe it will give me hands-on experience in the business field in the Chinese mainland and a better understanding of the Chinese mainland people,” said Lydia Chang, a 19-year-old majoring in journalism at Shih Shin University. Chang plans to go on to get a master’s degree in business administration in Shanghai, which she says offers the best environment for such studies.
A journalism graduate student, surnamed Lin, at the National Taiwan University said he would like to study law on the Chinese mainland since “there will be better career prospects now that more Taiwanese companies are going there”. “They hope the children could build up connections which could later become useful in their business operations,” said Yang Ching-yao, professor of the Chinese mainland studies. A Netbig.Com survey showed the campuses favored by Taiwan students included Beijing, Qinghua and Renmin universities in Beijing, and Jinan and Zhongshan universities in Guangzhou. The most popular studies were law, business and Chinese medicine.
At present, Chinese Taibei doesn’t recognize diplomas earned in the Chinese mainland nor help with any inquiries about studying there. But recognizing the trend, education authorities are giving a final form to a policy accepting certificates（证书）from selected universities.More Taiwanese students study on the Chinese mainland because ___________.
| A．Taiwan will reunite with the mainland sooner or later |
| B．the fees asked for are lower than those of Taiwan |
| C．what they have learned on the mainland will bring them a bright future |
| D．there are many famous universities for them to choose |
Some business executives were sending their children to study in the Chinese mainland so that their children ___________.
| A．could receive better education | B．could learn more about the policy there |
C．could do well in the business operations |
D．could make more fr iends there |
The underlined word “it” in the third paragraph refers to __________.
| A．Netbig.Com | B．a Chinese education on the mainland |
| C．the Chinese job market | D．the university |
The author wrote the article to tell us ______________.
| A．more Taiwanese students are studying on the mainland |
| B．the number of Taiwanese students going to universities on the mainland had been increasing year after year |
| C．education on the mainland is more attractive compared with that of Taiwan |
| D．Taiwan and the mainland should cooperate with each other in every field. |
Which is true according to the passage?
| A．Chinese Taibei recognizes diplomas earned on the Chinese mainland |
| B．The number of Taiwanese students going to study on the mainland will surely be increasing in the next few years. |
| C．Chinese Taibei doesn’t help with any inquiries about Taiwanese studying in the mainland |
| D．Education of Taiwan is far behind the mainland. |
Many people who work in London prefer to live outside it, and to go in to their offices or schools every day by train, car or bus, even though this means they have to get up early in the morning and reach home late in the evening.
One advantage of living outside London is that houses are cheaper. Even a small flat in London without a garden costs quite a lot to rent. With the same money, one can get a little house in the country with a garden of one’s own.
Then, in the country one can rest from the noise and hurry of the town. Even though one has to get up earlier and spend more time in trains or buses, one can sleep better at night and during weekends and on summer evenings, one can enjoy the fresh, clean air of the country. If one likes gardens, one can spend one’s free time digging, planting, watering and doing the hundred and one other jobs which are needed in a garden. Then, when the flowers and vegetables come up, one has the reward of one who has shared the secret of Nature.
Some people, however, take no interest in country things: for them, happiness lies in the town, with its cinemas and theatres, beautiful shops and busy streets, dance-halls and restaurants. Such people would feel that their life was not worth living if they had to live it outside London. An occasional walk in one of the parks and a fortnight’s (two weeks) visit to the sea every summer is all the country they want: the rest they are quite prepared to leave to those who are glad to get away from London every night. Which of the following statements is NOT true?
| A．People who like country things prefer to live outside the city. |
| B．People who work in London prefer to live in the country. |
| C．Because of certain disadvantages of living outside London, some people who work in London prefer to live inside London. |
| D．Because of certain advantages of living outside London, many people who work in London prefer to live outside London. |
One can use the same money for ________ to buy a little house with a garden in the country.
| A．getting a small flat with a garden | B．having a small flat with a garden |
| C．renting a small flat without a garden | D．buying a small flat without a garden |
When the flowers and vegetables in the garden come up, those _______ have the reward of one who has shared the secret of Nature.
| A．who live in the country |
| B．who have spent time working in the garden |
| C．who have a garden of their own |
| D．who have been digging, planting and watering |
People who think happiness lies in the town would feel that _______ if they had to live it outside London.
| A．their life was meaningless | B．their life was invaluable |
| C．they didn’t deserve a happy life | D．they were not worthy of their happy life |
The underlined word “rest” in the last para
graph refers to ________.
| A．the rest time | B．the rest people |
| C．the rest of the country | D．the rest of the parks and of the sea |
If you were to walk up to Arthur Bonner and say, “Hey, Butterfly Man,” his face would break into a smile. The title suits him. And he loves it.
Arthur Bonner works with the Palos Verdes blue butterfly, once thought to have died out. Today the butterfly is coming back — thanks to him. But years ago if you’d told him this was what he’d be doing someday, he would have laughed, “You’re crazy.” As a boy, he used to be “a little tough guy on the streets”. At age thirteen, he was caught by police stealing. At eighteen, he landed in prison for shooting a man.
“I knew it had hurt my mom,” Bonner said after he got out of prison. “So I told myself I would not put my mom through that pain again.”
One day he met Professor Mattoni, who was working to rebuild the habitat for an endangered butterfly called 
El Segundo blue.
“I saw the sign ‘Butterfly Habitat’ and asked, ‘How can you have a habitat when the butterflies can just fly away?’” Bonner recalls. “Dr. Mattoni laughed and handed me a magnifying glass (放大镜), ‘Look at the leaves.’ I could see all these caterpillars(蝴蝶的幼虫) on the plant. Dr Mattoni explained, ‘Without the plant, there are no butterflies.’”
Weeks later, Bonner received a call from Dr. Mattoni, who told him there was a
butterfly which needed help. That was how he met the Palos Verdes blue. Since then he’s been working for four years to help bring the butterfly back. He grows astragals, the only plant the butterfly eats. He collects butterflies and brings them into a lab to lay eggs. Then he puts new butterflies into the habitat.
The butterfly’s population, once almost zero, is now up to 900. For their work, Bonner and Dr. Mattoni received lots of awards. But for Bonner, he earned something more: he turned his life around.
For six years now Bonner has kept his promise to stay out of prison. While he’s bringing back the Palos Verdes blue, the butterfly has helped bring him back, too.When he was
young, Arthur Bonner _______.
| A．broke the law and ended up in prison |
| B．was fond of shooting and hurt his mom |
| C．often laughed at people on the streets |
| D．often caught butterflies and took them home |
Bonner came to know the Palos Verdes blue after he _______.
| A．found the butterfly had died out |
| B．won many prizes from his professor |
C．met Dr. Mattoni, a professor of b iology |
| D．collected butterflies and put them into a lab |
From the last sentence of the text, we learn that raising butterflies has ________.
| A．made Bonner famous | B．changed Bonner’s life |
| C．brought Bonner wealth | D．enriched Bonner’s knowledge |
What does the underlined phrase “put through” mean in the 3rd paragraph?
| A．hurt | B．recall | C．remember | D．experience |
Which of the following would be the best title for the text?
| A．A Promise to Mom | B．A Man Saved by Butterflies |
| C．A Story of Butterflies | D．A Job Offered by Dr. Mattoni |
I was walking along the deserted main street of a small seaside town in the north of England looking somewhere to make a phone call. My car had broken down outside the town and I wanted to get in touch with the Automobile Association .Low gray clouds were drifting across the sky and there was a cold damp wind blowing off the sea. It had rained in the night and water was dripping from the bare trees that lined the street. I was glad that I was wearing a thick coat.
There was no sign of a call box, nor was there anyone at that early hour I could ask. I had thought I might find a shop selling the Sunday papers or a milkman doing his job, but the town was completely dead.
Then suddenly I found what I was looking for. There was a small post office, and almost hidden from sight in a dark narrow street next to it was the town’s only public call box, which badly needed a coat of paint, I hurried forward but stopped in astonishment when I saw through the dirty glass that there was a man inside. He was very fat, and was wearing a cheap blue plastic raincoat and rubber boots. I could not see his face - he was bending forward over the phone with his back pressed against the glass and didn’t even raise his head at the sound of my coming nearer and nearer. Carefully and surprisedly, I remained standing a few feet away and lit a cigarette to wait my turn. It was when I threw the dead match on the ground that I noticed something bright red trickling from under the call box door.The author was walking through the small seaside town__________.
| A．late morning | B．early morning |
| C．before midnight | D．late evening |
The weather of the day was ____, when the story happened.
| A．windy, cold and cloudy | B．stormy, damp and clear |
| C．rainy, cold and clear | D．rainy, windy and cold |
Why was the author astonished when he saw that there was a man in the call box? Because____.
| A．the man inside was still wearing a raincoat |
| B．he didn’t expect it to be taken up |
| C．the man had his back with him |
| D．the man did not seem to be moving |
The author waited, standing a few feet away from the box because____.
| A．it was not safe to be close to the box |
| B．the man didn’t notice his coming |
| C．he wanted to have a cigarette to calm himself down |
| D．it was bad manners to overhear other’s phone calls |
What do you suppose happened to the man in the call box?
| A．He slept. |
| B．He had most probably been killed. |
| C．He was lost in his important phone call. |
| D．He was too fat to move around. |
Diego Maradona acknowledged(承认) that he struck the ball with his hand in the famous “Hand of God “ goal against England in the 1986 World Cup quarterfinals.
Maradona appeared to hit the ball with his hand into the net, and officials allowed the goal to stand despite protests by the English team. Argentina went on to win the 1986 quarterfinal match 2-1 and then win the World Cup.
In his most detailed comments yet, Maradona said he was unable to reach the ball for a header(头球) when he went up against the taller English goalkeeper, Peter Shilton.
After the score, Maradona said he quickly realized the line referee(裁判) had allowed the goal but none of themselves were figuring the goal would be effective.
“I was waiting for my teammates to hug me and no one came,” said Maradona, who was the team captain. “I told them, ‘Come and hug me or the referee isn’t going to allow it.’”
In his 20-year career before retiring in 1997, Maradona starred at Argentinas Juniors and Boca Juniors and in Europe. He also led Argentina league titles(冠军).
In 1991, Maradona failed a drug test and was banned for 15 months. Nine years later, FiFA chose him and Pele as the best players in soccer history.
Recently, he was appointed vice president of Boca Juniors. And with his new TV show, Maradona, 45, has returned to public eyes after years of dealing with drug and health problems.This passage comes from ________.
A a report of some newspaper. B Maradona’s autobiography
C statement of an official D an interview with Maradona’s teammatesMaradona was chosen as one of the best players in soccer history in ____.
A 1986 B 1997 C 2000 D 2001The underlined word “figuring” is closest in meaning to ____.
A pretending B thinking C hoping D celebratingWhich of the following is NOT true according to the passage?
A Striking the ball with one’s hand into the net is effective.
B Maradona didn’t pass a drug test.
C Maradona won the 1986 World Cup.
D Maradona retired in 1997.We can learn the following from the passage EXCEPT THAT ___.
A Maradona was once a drug taker.
B Maradona had planned to head the ball but failed.
C his teammates rushed to congratulate him after Maradona had shot the goal.
D Maradona once had some health problems.
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