Would you please listen? It’s a complaint we’ve all heard (though perhaps not listened to). The price paid for not listening can be high: from making a mess of a task to broken relationships. “Frustrated, devalued, and disrespected—that’s how people feel when they’re ‘heard’ but not ‘listened to’,” says Jennie Grau, president of communications training and coaching firm Taliaferro Grau Associates. Yet focusing attention and understanding—the qualities that make physically hearing different from actually listening—can be hard to develop.
Learn to truly understand others, and you’ll improve your personal and professional skill sets alike. Business is all about relationships, and being a better listener helps you establish more positive relationships, says Rockhurst University communications professor Laura Janusik.
The first step is to limit anything that draws your attention away. Give up multi-tasking, and focus on what the speaker’s saying. If the moment simply doesn’t allow you to pay full attention, set up an alternative time when you will be able to concentrate.
Next, stop interrupting. Always want to jump in before the other person finishes speaking? Control yourself like this: Press your fingers firmly, count to five, and re-evaluate whether it’s time to talk. Be aware of the subjects or words that influence your emotions—both positive and negative—and calm down before responding.
Finally, listen between the lines. If you hear only the words without paying attention to the speaker’s tone of voice, facial expression, and body language, you risk missing hidden meanings or important signals. Confirm you’ve “gotten” the message. Transform what others said into a few words of your own.
And when it’s your turn to speak, know you’ve provided a model for how you hope your words will be received.
63. What’s the difference between hearing and listening according to the passage? (No more than 14 words)
_________________________________________________________________________
64. What does the author mean by saying “listen between the lines” in Paragraph 5? (No more than 8 words)
__________________________________________________________________________
65. What’s the best title for the passage? (No more than 8 words)
__________________________________________________________________________
按课文内容填空 （共10题；每小题1分, 满分10分）
<M2 U3>
... I have also been put into robots and used to make mobile phones as well as help with . ... Anyhow, my goal is to provide humans with a life
. I am now truly
that I am
and helper of the human race!
<New Headway>
you have very few responsibilities. ...This means you have plenty of free time to do whatever you want -- watch TV; play on the computer; go out with friends; play sports, or
. ... All in all,
is an exciting, action-packed time in life.
However, for every plus . You usually have to ask your parents if you can do things, from going shopping in town to
or going to a party. Finally, although there are often cheaper prices for children, things are still expensive and parents are not always
pocket money. ...
默写（共10空格；每空格1分，每空格不限填一词，满分10分）
NCE Lesson 4
These days, people who often receive far more money than people who work in offices. People who work in offices are frequently
‘white collar workers’ for the simple reason that they usually wear a collar and tie to go to work.
, that a great many people are often willing to
for the privilege of becoming white-collar workers. This can
curious situations, as it did in the case of Alfred Bloggs who worked as a dustman for the Ellesmere Corporation.
Unit 4
However, the attitudes of scientists towards this rise are completely different.
On the one hand, Dr. Foster thinks that any trend in which the temperature increases by 5 degrees would . She says, “We can’t predict the climate well enough to know
, but it could be very serious.” Others who agree with her think there may be
in the sea level, .... On the other hand, there are those, like George Hambley, who
this view and believe that we should not worry about high levels of carbon dioxide in the air. They predict that any warming will be mild with few bad
.
用以下这些单词(celebrated, show , jokes ,broke ,honest, attach, form , humorous , performances ,based)填空 ，使文章合理通顺，每空一词。
Have you ever wanted to be part of a band as a famous singer or musician? To be , a lot of people
great importance to becoming rich and famous. Most musicians often meet and
a band because they like to write and play their own music. They may give
in pubs or clubs, for which they are paid in cash. However, there was one band that started in a different way. It was called the Monkees and began as a TV
___. The musicians were to play
on each other as well as play music, most of which was
loosely on “The Beatles”. And the Monkees’ performances were
enough to be copied by other groups. After a year or so, they started to play and sing their own songs like a real band. Though the band
up in about 1970, they reunited in the mid-1980s. They produced a new record in 1996, with which they
their former time as a real band.
阅读下面短文，按照句子结构的语法性和上下文连贯的要求，在空格处填入一个适当的词或使用括号中词语的正确形式填空。
What on earth does happiness mean? I can’t give you its exact definition, but I’m sure if you love and help , you’ll get it.
I’ll never forget an old lady. She lives in small house alone. It is said that her husband and her son
（die）in a road accident years ago. Her life is bitter, but she often helps others
a smile. Whenever it snows, she is always the first to clean the paths. She looks after several children living nearby. I am one of them. I often remember the stories she told us and her kind smile. Perhaps she is unlucky, but I think she is a happy person. Her life is full of
（laugh）and love.
But I’m sad to see some people getting their happiness in bad ways. They talk （noisy）in cinemas and meeting rooms; they destroy trees to enjoy themselves and they laugh at others’ shortcomings. Perhaps they feel happy at that time,
they will never get true happiness because they
（lose）their personality already.
Now I know what happiness is. means kindness, love and unselfishness. Above all, I have come to understand that
（bring）happiness to others is getting ourselves happiness.
Over the years I've been teaching kids about a simple______ powerful concept ---- the ant philosophy. They have an amazing four-part philosophy.
First, ants never quit. They'll climb over, they'll climb under, and they'll climb around. They keep looking for another way. What a neat(了不起的) philosophy it is to never quit _______(look) for a way to get ____
__you're supposed to go! Second, ants think about winter and summer. That's ____
__ important attitude.
You can't be ___ naïve(幼稚的) as to think summer will last forever. People who have a little experience are clear about this. So ants are gathering in their winter food in the middle of summer. It’s important to be realistic. You have to think about rocks as you enjoy the sand and sun. Think ahead. The third part is that ants think summer all winter. During the winter, they remind____
___, "This won't last long; we'll soon be out of here." And ____
___the first warm day, the ants are out. If it __
___(turn) cold again, they'll dive back down. But they come out again if it is warm. They can't wait ___
___(get) out. Last, how much will an ant gather during the summer to prepare for the winter? All that it ___
___ (possible) can.
What a great philosophy to have----the ant philosophy：never give up, look ahead, stay positive and do all you can.
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