A: Good morning, can I help you?
B: I’d like to make ______ complaint about my holiday in Hawaii last week.
A: I’m sorry to hear that. What ____ (exact) was the problem?
B: First of all, the bus ____ (take) us to the hotel broke down and we had to wait for over two hours in the terrible heat before a replacement arrived. Then when we got to the hotel we found our room __
___ (tidy).
A: Oh dear, did you complain to the hotel?
B: Of course, ____ we were told all the waitresses were off duty. That’s not all. The people in the room above sounded like they were having all-night parties, every night. I demanded _
___ room, but to my disappointment, the receptionist told me the hotel was full.
A: Oh, I see.
B. And ____ (bad) of all, all the food in the hotel restaurant was awful. It was so bad __
__ we had to eat out all the time despite the fact that meals
__ (include) in the price of our holiday.
A: I do apologize on behalf of our travel agency. I’d like to offer you a 20% discount(折扣) as a gesture of goodwill, that is , you can get 400 dollars ___.
【I felt I would never____the shock of his being worked to death.
| A．get off | B．get through | C．get by | D．get over |
假设你是李平，你的笔友Tony最近沉迷于(be addicted to)电脑游戏而不能自拔，严重影响了学习和身心健康。请你用英语给他写一封信劝说他戒掉这一不良习惯。
要点： 1） 对学习的影响 2） 对身心健康的影响
注意：1. 词数：100左右； 2. 可适当增加细节，以使行文连贯通顺。
Dear Tony,
Yours Li Ping
If you believe you have failed, then you have. If you believe you don’t have the ability to succeed, then you don’t. ___The moment you decide to give up or to stop working toward your goals, failure is born.
___
Most people give themselves an out without even realizing it. They are willing to work hard on reaching their goals, but only until the going gets too rough or their energy dies down. Don’t do that! ____ Never quit, never admit failure, and never lose heart.
Don’t believe in a clear finish line for goals.
It’s a good idea to set a general timeline(时间表), but remember that something will be beyond your control. ___If you lock yourself into a given timeline, you might make yourself feel like a failure! Instead, get a general idea of when you’d like your goal to be completed. Then take it one day at a time and focus on making progress instead of reaching the finish line in as little time as possible.
Be sure that you don’t see difficulties as failures.
Difficulties mean only one thing: it’s not time for your goal to be completed yet. That’s it! It doesn’t mean you failed; it doesn’t mean you are weak; it doesn’t mean you’ll never achieve your goals. ____You’ve got to keep moving forward and find a way over, around, or through the difficulties.
| A．Never give up on yourself. |
| B．Failure only exists in your own mind! |
| C．That’s exactly how failure makes us feel. |
| D．It simply means you have not done enough yet. |
E. You can never say exactly when your goal will be reached.
F. Make up your mind to make your goal happen, no matter what!
G. Work hard towards your goal, and you will be likely to get good results.
When it comes to success in business and success in life, there are few qualities as important as confidence.
People naturally have different levels of confidence. Some have a higher level of confidence than others do, but even those whose confidence is lacking can learn to build their level of confidence and reach their most important goals. Increasing self confidence is one of the most common reasons people give for seeking the help of psychologists and other professionals.
One of the many places where a greater level of confidence is useful is in the workplace. We all know how difficult it can be, for instance, to ask the boss for a raise. This process can be extremely difficult for those who lack confidence in their own abilities. After all, if you are unsure about your own abilities, how will you ever convince your boss that you deserve more money for the work you do?
Even if you are not asking for that big raise, having plenty of confidence in your abilities is important to success. If you are certain of your abilities, chances are that those around you, whether they are your coworkers, your colleagues or your superiors, will see that confidence, and that will help to assure them that you are the best at what you do.
Being thought of as the person to go to, and being seen as an expert in your chosen field, is naturally very important to success on the job. If you can make yourself the person people go to for guidance and advice, you will help to protect yourself from the ever present danger of downsizing. After all, if you are a recognized expert at the office, you will be regarded as an indispensable member of the team.
Having a high level of confidence, after all, does not mean overlooking the places where you could improve. Knowing what you do well and where you need help will help you enjoy increased success and confidence.What is the passage mainly about?
| A．The influence of confidence on one’s life. |
| B．The importance of confidence to success. |
| C．The difference of people’s confidence. |
| D．The judgment on one’s confidence. |
Psychologists and other professionals can offer help to those _____.
| A．who think their goals are hard to reach |
| B．who expect to give guidance to others |
| C．who want to ask the boss for a raise |
| D．who dream to be recognized experts |
What does the underlined word indispensable in Paragraph 5 probably mean?
| A．important | B．attractive |
| C．outgoing | D．energetic |
What message does the author want to convey in the last paragraph?
| A．To overlook one’s disadvantages. |
| B．To make full use of one’s advantages. |
| C．To have great confidence in one’s abilities. |
| D．To make objective evaluations of one’s abilities. |
After he retired from office, Rogers ______ painting for a while, but soon lost interest.
| A．took up | B．saved up | C．kept up | D．drew up |
The music of the film _________ by him sounds so ___________ .
| A．playing, exciting | B．played, excited |
| C．playing, excited | D．played, exciting |
Henry set up a club for football fans, _____ he invited all his friends.
| A．for whom | B．to whom | C．to which | D．from which |
Finally, my thanks go to my tutor, who has offered a lot of suggestions and comments on my paper and ____ every page of my draft.
| A．polished | B．quoted | C．approved | D．folded |
On a rainy day I was riding my bike to pick up my son _________a terrible accident happened ahead.
| A．who | B．which | C．while | D．when |
All the settlers nearby demanded that the nightclub________away as soon as possible because of the loud noise at night.
| A．must be moved | B．might be moved |
| C．should move | D．be moved |
His casual clothes were not______for such a formal occasion.
| A．ready | B．accurate | C．appropriate | D．special |
Many Chinese people are confused with the two nations: one is known for its cheese and watches; the other for IKEA and Volvo.
The problem largely stems from the fact that both nation’s names are written similarly in Mandarin---Ruidian(Sweden) and Ruishi (Switzerland)------which begin with the same symbol, according to the Swedish Consul General Victoria Liu in China.
In an effort to put an end to the mix-up, the Swedish and Swiss governments have launched a competition on a website, asking Chinese people to come up with funny ways to help differentiate the two countries. Submissions can be accepted as a blog post, cartoon, photo, short film or in any other format.
The winner with the best submission will receive a 12-day trip to Sweden and Switzerland and will be expected to report back on his/her impressions of both countries following the trip, the website states. Entries will be accepted until November 20.
The organizers have also devised a humorous campaign logo with objects and people associated with Sweden and Switzerland on separate maps of each country. Sweden’s map features meatballs, a Viking, as well as two male cartoon figures with a heart between them symbolizing gay marriage, which remains illegal in Switzerland. Switzerland’s map features cheese, the Alps and a picture of Roger Federer.
China may not be the only country struggling to tell Sweden and Switzerland apart. Residents of Spanish-speaking countries also fall victim to the confusion as Sweden is spelt “Suecia” in Spanish while Switzerland is called “Suiza”.
Sweden and Switzerland aren’t the only places that have caused confusion among people. Last month, , a British holidaymaker hoped to explore the architecture of the Alhambra Palace in Granada, Spain, but instead mistakenly caught a flight across the Atlantic to the tropical Caribbean island of Grenada following a confusing booking blunder. Earlier this summer, two US holidaymakers were flown to the wrong continent after an airline confused two airport codes.
What can we learn about the competition launched by the two governments?
| A．The winner of the competition will receive a 24-day trip altogether to both of the countries. |
| B．The winner will report his/her impressions on the two countries in his/her submission. |
| C．The competition is held among all people around the world. |
| D．The competition is held in order to stop people’s confusion about the two countries. |
Why does the author mention the British holidaymaker?
| A．To show us many people are confused by Sweden and Switzerland. |
| B．To prove airports make mistakes about people’s places too. |
| C．To explain Spanish-speaking people make mistakes too. |
| D．To prove many people are confused about some places. |
In which part of a newspaper could you probably find the passage?
| A．Tourism | B．News review | C．Business | D．Culture |
What does the underlined word “devised” mean?
| A．Compared. | B．Collected. | C．Invented. | D．Installed |
None of us expected the chairman to ______at the party. We thought he was still in hospital.
| A．turn on | B．turn up | C．turn off | D．turn down |
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