听一段材料，回答下面几个小题。
How does the woman think Mark feels?
A. Anxious.
B. Unhappy.
C. Frightened.
What was Catherine doing when the speakers got home?
A. Reading her books.
B. Playing with her friends.
C. Chatting with the operator.
What does the woman want to ensure?
A. Mark can pass the exam.
B. Mark can help people in need.
C. Mark can apply what he’s learned.
What will the speakers do for Mark?
A. Keep a record of his reactions.
B. Create an unexpected situation.
C. Write down their own experiences.