假定你是李华，两周前你从网上订购了一套英语书虫系列读物（Bookworm Series），昨天才到货，且包装破损，数量不足。请就此向网店客服写一封电子邮件投诉。要点如下：
1、介绍购物情况；
2、反映存在的问题；
3、提出解决方案。
注意：
1、词数120左右；
2、可适当增加细节，以使行文连贯；
3、电子邮件的开并没有和结尾已给出，不计入总词数。
To whom it may concern,
                                                                                 
                                                                                 
                                                                                 
                                                                                 
                                                                                 
                                                                                 
Looking forward to your reply!
Regards,
Li Hua