Do you like to eat out? Do you like to eat quickly? Do you like inexpensive food? Some people go to fast-food restaurants for these reasons. In the past, people usually went to diners（小餐馆）for these reasons. In fact, many people in the States still go to diners today for the same reasons.
A man named Walter Scott had the first “diner” in 1872. It wasn’t a real diner. It was only a food cart. People on the street walked up to the cart to buy food. These carts served late-night workers who wanted a cup of coffee and a late-night meal. The meal was a sandwich or boiled eggs. In 1887, Samuel Jones built the first diner big enough to allow the customers to come inside. However, they did not sit down. Later, people built diners with counters and stools, and people sat down while they ate.
Before long, many diners stayed open around the clock. In other words, people were able to eat in diner at any time. Diners changed in other ways, too. The original menu of sandwiches and coffee became bigger. It included soup, favorite dishes, and a breakfast menu. In addition, diners soon became permanent buildings. They were no longer carts on wheels.
Diners today look similar to the diners of the early 1900s. They are usually buildings with large windows. Inside, the diners have shining counters with stools, booths, and tables and chairs. People can eat all three meals in a modern diner.
Today, many people eat in fast-food restaurants such as McDonald’s and Burger King. However, the diner remains an American tradition, and thousands of people still enjoy eating there. It was popular a century ago, and it is still popular today.A man named Walter Scott had the first “diner” in 1872. Why is the word “diner” in quotation marks(引号)？
| A．Because it is spelled differently from “ dinner” |
| B．Because diner was a new word |
| C．Because the first diner was not what it is now |
| D．Because it is a special kind of restaurant |
According to paragraph 3, diners changed in __________
| A．Two ways | B．four ways |
| C．three ways | D．five ways |
Which of the following is NOT true according to the passage?
| A．Diners existed before a fast-food restaurant |
| B．The menu included more food than sandwiches and coffee |
| C．Sandwiches became bigger |
| D．Burger King is a fast-food restaurant |
The main idea of the passage is that ______________.
| A． Samuel Johns built the first diner big enough to allow the customers to come inside |
| B． The diner is a traditional , popular place to eat in the United States |
| C． American diners serve many types of food 24 hours a day to their customers |
| D． Diners are different from fast-food restaurants in many ways |
Singles' Day ---- the Chinese opposite of Valentine’s Day has turned into a massive online shopping event. It is a day when single people are supposed to buy themselves presents. But there are sociological reasons behind China's “celebration” of single life. And the imbalance could have big consequences for the country.
There were 34 million more men than women in China in 2011. Part of that is natural – usually there are 105 boys born for every 100 girls. But the Chinese gender ratio (性别比例) at birth is much more obvious. It was 116 boys to 100 girls in 2012. The one child policy is largely to blame. Brought in to limit population expansion, the policy allows only one child per family. But because male children are seen as more valuable, as well as more likely to support their parents in old age, some parents choose to have a son over a daughter. The result is that large numbers of men will likely never get married. In fact, one study has predicted that by 2030, 1 in 5 Chinese men in their 30s will never have married, while another states that 94% of unmarried people in China are men.
Traditionally, China has seen high levels of marriage, usually among the young. Besides, the increased education and career opportunities for women have meant that marriages are happening later. It is also traditional that women often marry men of a higher socioeconomic status than themselves. So women at the top and men at the bottom find themselves alone. One study has even suggested a link between an imbalanced gender ratio and growth in violent crime in the country.
Singles’ Day can’t solve all the problems China’s singles face. Indeed, it is possible that it is causing even more problems, as men resort to increasingly risky lines of work to increase their chances of gaining money and thus a wife. I am worried that as money starts to overcome romance, there is evidence that China ' s marriage market is increasingly materialistic.
In 2012, if 50 girls were born, how many boys were probably born?
| A．50. | B．52. | C．58. | D．60. |
What made women in China get married late?
| A．Their support of the government’s late marriage policy. |
| B．Their higher education level and more work chances. |
| C．That they expect to enjoy their single time when young. |
| D．That there are too many excellent young men to choose from. |
What’s the writer’s attitude to the imbalance gender ratio in China?
| A．Optimistic | B．Concerned |
| C．Indifferent | D．Unknown |
We can learn from the passage that .
| A．Singles' Day is celebrated all over the world. |
| B．by 2030, 1 in 5 Chinese women in their 30s will be out of marriage. |
| C．an imbalanced gender ratio is related to the growth in violent crime. |
| D．Singles' Day will solve all the problems China’s singles face. |
The world's first hamburger doesn't come from where you think it comes from. It wasn't invented in the United States, and it didn't originate in Germany. No, the world's first hamburger comes from China.
If you're scratching your head right now, you're not alone. But Chinese hamburgers are very real and they definitely predate the hamburgers we call our own in the U.S. Known as rou jia mo, which translates to "meat burger" or "meat sandwich", they consist of chopped meat inside a pita-like bun, and they've been around since the Qin Dynasty, from about 221 BC to 207 BC. Despite the differences between this Chinese street food and our American-style burgers, the rou jia mo has been called the world's first hamburger.
The rou jia mo originated in the Shanxi Province of China, and is now eaten all over the country. It's typically prepared and eaten on the street. The dough for the bun, or mo, consists of a simple mixture of wheat flour, water and maybe yeast. Of course recipes may vary, but this basic equation makes for a chewy and subtle pillow for the delicious filling. While the mo is traditionally baked in a clay oven, today it's often fried in a pan. They may look a little like Chinese steamed buns or baozi, but the dough for those are, of course, steamed, not baked or fried.
The meat filling might consist of chopped pork, beef, lamb or chicken that has been stewed with a variety of spices, like ginger, cloves, coriander and star anise. You might also find herbs like cilantro or greens like lettuce garnishing the sandwich.What does the underlined word mean?
| A．noodle | B．food | C．bread | D．beverage |
Which of the following is TRUE?
| A．The mo people eat today is baked in a clay oven. |
| B．The world's first hamburger which was originated in the Shanxi Province of China is popular around the world. |
| C．The rou jia mo has a history of more than 2200 years. |
| D．The rou jia mo and American-style burgers share a similar cooking process. |
What would be the best title for the passage?
| A．Delicious hamburger |
| B．How to cook hamburger |
| C．Chinese invented hamburger |
| D．History of hamburger |
Most of us are expecting high-quality customer service in our daily life, but actually enjoying a happy purchase is easier said than done.
Shoppers seldom complain to the manager or owner of a retail store, but instead they will alert their friends, relatives, co-workers, strangers—and anyone who will listen.
Store managers are often the last to hear complaints, and often find out only when their regular customers decide to frequent their competitors, according to a study jointly conducted by Verde Group and Wharton School.
“Storytelling hurts retailers and entertains consumers,” said Paula Courtney, President of the Verde Group. “The store loses the customer, but the shopper must also find a replacement.”
On average, every unhappy customer will complain to at least four others, and will no longer visit the specific store. For every dissatisfied customer, a store will lose up to three more due to negative review. The resulting “snowball effect” can be disastrous to retailers.
According to the research, shoppers who purchased clothing encountered the most problems. Ranked second and third were grocery and electronic customers.
The most common complaints include filled parking lots, cluttered (塞满了的) shelves, overloaded racks, out-of-stock items, long check-out lines, and rude salespeople.
During peak shopping hours, some retailers solved parking problems by getting moonlighting (业余兼职的) local police to work as parking attendants. Some hired flag wavers to direct customers to empty parking spaces. This guidance eliminated the need for customers to circle the parking lot endlessly, and avoided confrontation between those eyeing the same parking space.
Retailers can relieve the headaches by redesigning store layouts, pre-stocking sales items, hiring speedy and experienced cashiers, and having sales representatives on hand to answer questions.
Most importantly, salespeople should be diplomatic and polite with angry customers.
“Retailers who’re responsive and friendly are more likely to smooth over issues than those who aren’t so friendly,” said Professor Stephen Hoch. “Maybe something as simple as a greeter at the store entrance would help.”
Customers can also improve future shopping experiences by filing complaints to the retailer, instead of complaining to the rest of the world. Retailers are hard-pressed to improve when they have no idea what is wrong.Why are store managers often the last to hear complaints?
| A．Most customers won’t bother to complain even if they have had unhappy experiences. |
| B．Customers have no easy access to store managers. |
| C．Few customers believe the service will be improved. |
| D．Customers would rather relate their unhappy experiences to people around them. |
What does Paula imply by saying “the shopper must also find a replacement” ?( Para. 4)
| A．New customers are bound to replace old ones. |
| B．Most stores provide the same kind of service. |
| C．Not complaining to manager causes the shopper some trouble too. |
| D．It is not likely the shopper can find the same products in other stores. |
Shop owners often hire moonlighting police as parking attendants so that shoppers________.
| A．can stay longer browsing in the store |
| B．won’t have trouble parking their cars |
| C．won’t have any worrier about security |
| D．can find their cars easily after shopping |
What contributes most to smoothing over issues with customers?
| A．Design of store layout. |
| B．Hiring of efficient employees |
| C．Huge supply of goods for sale. |
| D．Manners of the salespeople. |
To achieve better shopping experiences, customers are advised to ________.
| A．exert pressure on stores to improve their service |
| B．voice their dissatisfaction to store managers directly |
| C．settle their disputes with stores in a diplomatic |
| D．shop around and make comparisons between stores |
Thousands of hungry birds left the countryside of Britain in the bitter winter to find food and warmth in urban gardens. The move included species such as the redwing and the fieldfare, almost unknown outside rural areas
The hard situation of farmland birds has been revealed in the latest survey of bird populations from the Royal Society for the Protection of Birds released today.
The redwing has an obvious stripe over the eye and a red flash on the flanks (侧翼), while the fieldfare has a grey head, a peach underbelly, and a distinctive dark band on the tail.
Graham Madge, the society's spokesman, says, “For many urban birdwatchers the sight of these striking species is a real treat. Many people have never imagined there being such an amazing chance.”
“Frozen ground prevented them from getting food in the countryside and they have been saved from starvation in towns，” he added.
He says the unusual sight this year somewhat tempered the frustration felt at the suffering of small garden birds such as robins and wrens. These birds are sensitive to cold and must eat almost continuously to stay alive. Data from people who took part in the society's Big Garden Birdwatch recorded sightings in 280，000 gardens during the last weekend of January, with the goldcrest down 75 percent, the longtailed tit down 27 percent, and the coal tit down 20 percent. The study highlighted the need for food to be left out for birds during winter.
The redwing and the fieldfare are relatively unknown outside the eastern part of the country. The research shows, however, that they moved to the other side of the country where the climate is generally mild in winter and that many for the first time have reached Cornwall and Isles of Scilly. The number of redwing sightings was up 185 percent, those of the fieldfare 73, and of the yellowhammer 68.
Another surprise garden “guest” this year was the blackcap. This robinsized, silvergrey bird was rare in Britain 50 years ago, but increasing numbers now arrive each year from Germany and Austria.
How did the urban birdwatchers probably feel when seeing the hungry birds?
| A．Excited. | B．Worried. |
| C．Annoyed. | D．Motivated. |
Which of the following can best replace the underlined word “tempered”？
| A．Prevented. | B．Relieved. |
| C．Explained. | D．Increased. |
According to the passage, Cornwall is perhaps ________．
| A．a village in eastern Britain |
| B．a city in western Britain |
| C．a village in western Britain |
| D．a city in eastern Britain |
What does the passage mainly talk about?
| A．The tough living conditions of some British birds. |
| B．The various species of Britain's garden birds. |
| C．The changes of some bird's population in Britain. |
| D．Unusual bird visitors in Britain's urban gardens. |
Perfectionists believe that not only is perfection achievable, but that it should be achieved whenever possible. They always try to make their work better, and often get pleasure from investing time and effort in their projects. They enjoy paying attention to detail and are often hard to please. After all, perfectionists almost always have nearlyimpossible standards for themselves, much higher than what outside parties would generally hope for.
Most perfectionists are also highlyorganized. They've perfected their work process along with everything else in their life. They have processes and patterns for handling almost anything that comes their way, from email to new projects and clients to bookkeeping. It can definitely add up to a more effective workday with less wasted time and effort.
Perfectionists can be thought of as overbearing(霸道的) by those who don't share their attitude. It can also be upsetting to clients who aren't interested in “perfect” and simply want their project done yesterday. When you strive for perfection, everything takes just a bit longer to get right. Even if you have a more efficient design and development process than many other designers, it is likely that you spend more time on each step than a lot of others do.
While most people who call themselves “perfectionists” do so in a lighthearted or positive manner, there are those out there to whom perfection becomes an obsession(痴迷). They consider anything less than perfect completely unacceptable. This can lead to obsessive behavior and can have damaging effects on their overall quality of life. Just feeling good about a job done to the best of your ability is entirely normal for a perfectionists and isn't something to worry about. But it becomes particularly dangerous when perfectionists feel they are never quite able to attain perfection, and so drive themselves crazy trying to always reach this unattainable goal.
These perfectionists often place their entire selfworth on their accomplishments and ability to reach perfection, and since they're never able to reach it, it creates a very negative selfimage and low selfesteem or depression. The good news is that there are trained psychologists who can help those who are nervously obsessed with perfection to overcome their obsession.
Which of the following is NOT a characteristic of perfectionists?
| A．They enjoy investing time and efforts. |
| B．They are not easy to satisfy. |
| C．They have special ways of handling emails. |
| D．They set high requirements for others. |
Clients who are not satisfied with perfectionists think they need ________．
| A．better coworkers | B．bigger achievements |
| C．higher efficiency | D．less organization skills |
To perfectionists, their obsession with perfection is an act of ________．
| A．showing psychological sickness |
| B．realizing their own value |
| C．wasting time and energy |
| D．improving their selfimage |
Which of the following will the author probably agree?
| A．It's very normal to always do one's best in life. |
| B．Perfectionists should seek help as soon as possible. |
| C．Perfectionists should not be too proud of themselves. |
| D．People should not pursue perfection too much. |
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