第一节 短文改错（共10小题；每小题1分，满分10分）
Last week I bought an English dictionary in a bookstore near my home. So when I came home and read carefully I found that several page of the dictionary had been missing. Worse still, the misprints spread everywhere the dictionary and serious affected my reading. I went to a store to ask for a replacement. But to my surprised, the staff of the bookstore turn down my request rudely and even denied the poor quality of the dictionary. It goes without saying what a high standard of service is needed in today’s society. However, to my regret, businessmen are fail to achieve this standard. The quality of the staff needs improve.