Paul Lucas can often be seen walking around the city of San Francisco. Sometimes people are surprised to see him walking any shoes or socks,
Lucas doesn’t mind at all.
likes to walk barefoot, and so do 640 other members of Dirty Sole Society, the club that Lucas
(start) years ago. Lucas’ idea for this is to encourage others to live
(free) --- free of shoes.
According to Lucas, the barefoot life has many advantages. most important is simply that it feels good. He also says
walking barefoot allows you to experience the world directly by touching it with your feet.
addition, the feet do not smell so much because they stay dry,
(make) it hard for bacteria to grow. And, of course, walking barefoot keeps your feet in good shape, so it’s actually
(healthy) than wearing shoes.
I used to be the messiest person alive．Over the years, through watching others and by trial and error, I have finally found ways to come up with plans, organize them and follow through with them．
Make an outline of everything you need to have and do to make your plan happen．Make a list of all of the steps that need to be accomplished and think about what needs to be done．
Detail everything thoroughly and read over it so you can start coming up with some mental solutions of how to carry out your plans．
You should ensure that if for some reason way one doesn’t work, you have way two and way three to lean back on．Therefore, different ways are needed at hand．It’s just a matter of being organized．Chances are that there is always more than one way of doing things, and chances are that if one of those ways doesn’t work, one of the other ones will．
Committing yourself to finishing at least part if not all of your plan at once is also necessary．It will show that you not only have initiative to get things rolling, but that you are interested in the results obtained with making the move to get everything done．
If you make a commitment to finish before a specific time, make sure that you carry that out, and be sure to do everything in the way you said you would, within the time-frame you set for yourself．
Don’t try to tackle more things all at a time．All that does is delay your progress, distract you and make you lose your interest, motivation and energy．
Carrying out an effective plan requires being as organized as possible．You will only achieve this by sticking to the order of the plan and not deviating or trying to do more at a time．
Last but not least, you should never abandon things mid-project．It will only annoy everyone around you including yourself．Unfinished plans are a waste of time, energy and, in some cases, even money．
So, don’t be afraid of organization．The older we get, the more necessary it becomes to have the skills to follow through with confidence and to be able to carry through plans in an organized and manageable way．It pays to be organized, after all．
| Title: Tips on how to be |
||
| Tips |
Details |
|
| ◆List everything you need ◆List the |
To make your plan happen |
|
| Prepare three |
|
To |
| Do everything |
To show yourself you are determined to get things started and caring about the results. |
|
| Do one thing at once |
Stick to the order of your plan |
To save your interest, motivation and energy |
| Finish what you have started |
|
To get your plan |
| You shouldn’t be afraid of organization because it’s really worthwhile． |
阅读下面短文，按照句子结构的语法性和上下文连贯的要求，在空格处填入一个适当的词或使用括号中词语的正确形式填空，并将答案填写在答题卡标号为31～40的相应位置上。
It was a winter morning, just before Christmas, while most people were warming up their cars, my husband, Trevor, had to ride his bike 4 kilometers away from home to work. On his (arrive), he parked his bike outside the back door
usual. After 10 hours of labor, he returned to find his bike gone,
was our only transport. Trevor used it to get to work, and also the bike was used
(get) groceries, saving us from having to walk long distances from
we live.
I was so sad that I wrote to the newspaper and told them our story. Shortly after that, several people in our area offered to help. One wonderful stranger bought a bike, and then called my husband to fetch it. Once again my husband had a way to get to and
his job. It really is
honor that a complete stranger would go out of their way for someone they have never met before.
People say that a smile can (pass) from one person to another, but acts of kindness from strangers are even more so. This experience has had a spreading effect in our lives because it
(strong) our faith in humanity. And it has influenced us to be more mindful of ways, we, too, can share with others.
阅读下面短文，根据所读内容在表格中的空白处填入恰当的单词。
注意：每个空格只填一个单词。
Customer service refers to the way that companies behave towards their customers．It's the quality of service that determines whether the customer remains with the company． However, many a time organizations don't focus on customer relationship management, and that's what makes customers angry, which is one of the reasons why companies lose their customers．So customer service is vital and you should know how to improve it．
First of all, you need to realize how important the customers are．It's they who are the boss, and it's because of them that you get your pay checks．So do take your customers seriously．
Finding out the needs of the customers is another important customer service tip．You need to ask the customers the right kind of questions and think of the possible solutions which you can provide．Understand how they feel according to a particular situation, their body language, tone of voice and words they speak．Never make assumptions and think that you know what the customer wants．
Making customers feel they are important is an excellent way to serve them better．Treat customers as individuals and the best way to do that is using their first name and finding ways of praising them in a sincere way．
In addition, there are some other skills which will help you in serving your customers better．For example, once you finish solving the problem for the customer, before, ending the call, always remember to ask if there is anything else you can do for them．' End the call with a "thank you"．If customers are angry, let them express their anger completely．Never interrupt or start speaking until they've finished．Once they've finished speaking, try to calm them down by apologizing．
In a word, always remember that if the customers remain happy, you'll be in business．
| Title |
How to |
| Meaning |
The way companies behave towards their customers． |
| Importance |
The quality of service determines whether companies can their customers．For example, bad service can result in |
| ☆Take your customers seriously because they are your boss and the source of your income． ☆Recognize the needs of the customers． ◇Ask the customers the right kind of questions and offer to their problems． ◇Understand customers' ◇Never ☆Make customers feel they are important and treat them as individuals by using their first name and praising them ☆Other small skills: ◇Always ask if you can do anything else for the customer before ending the call and end the call with a "thank you"． ◇Don't ◇Calm the customer down by making an |
Stephen Covey’s book The 7 Habits of Highly Effective People is very popular among business people who want to improve their careers, but its rules can be applied to any area of life. For example, Covey’s rules can be used to improve relationships between parents and children or to improve the way you manage your time.
Covey begins by discussing habits and effectiveness, and why they are both important to success. According to Covey, for an action to become a habit, you must know what to do and why should do it. However, you also must want to do it. On the other hand, effectiveness means having a balance between success and a good relationship with the people around you. In order to be successful, you must have habits that make you able to deal effectively with others and your own personal life.
Next, Covey introduces the seven habits of highly effective people. The first three habits focus on personal growth. The next three habits are about how to get along with others. The seventh habit shows how to achieve physical, emotional and mental health.
Covey includes exercises to help you analyse your life. He challenges you to decide what you want to contribute to society in your lifetime. He does this by asking you to think about what people to say about you after you die. Your answer to this question will help you make better decisions about how to spend your time. In this way, you can challenge yourself to make your dreams and ambitions come true.
The 7 Habits of Highly Effective People has the potential to really improve your life.
| Introduction |
This book can help you improve your career and your |
| For success |
l Habits: you must know what to do and why should do it. You also must want to do it. l |
| The seven |
The first three habits focus on personal |
| Exercises |
l They help you l Decide what l Challenge yourself to |
| The book has the potential to really improve your life. |
I believe being honest is one of the greatest gifts. I know they call it a lot of fancy names, upright and straightforward. And it’s still what makes a man a good citizen. This is my code, and I try to live by.
I’ve been in the taxi business for thirty-five years, (know)there is a lot about it that is not so good. Because taxi drivers are tough, people get the wrong impression
____they are bad. Taxi drivers are just like
people. Most of them will act as rude fellows. But almost every week you read in the papers that a taxi driver turns in money or jewels or like that people leave in their cars. Once, I found an emerald ring in my car. I remembered helping a lady
a lot of suitcases that day, so I went back to
I had dropped her off. It took me almost two days to wait for her in order to return her ring to her. I didn’t get as much as “thank you”. However, I
(feel) good because I had done what was right.
As far as I know, (practice) everyone will give you something, because most Americans are fairly generous. I believe in God and try to be
good member of my parish（教区）. I try to act toward others like I think God wants me to act. I have been trying this for a long time, and the longer I try, the
(easy) it gets.
粤公网安备 44130202000953号