Someday a stranger will read your e-mail without your permission or scan the websites you’ve visited. Or perhaps someone will casually glance through your credit card purchases or cell phone bills to find out your shopping preferences or calling habits.
In fact, it’s likely some of these things have already happened to you. Who would watch you without your permission? It might be a spouse, a girlfriend, a marketing company, a boss, a cop or a criminal. Whoever it is, they will see you in a way you never intended to be seen—the 21st century equivalent (相等物) of being caught naked.
Psychologists tell us boundaries are healthy, that it’s important to reveal yourself to friends, family and lovers in stages, at appropriate times. But few boundaries remain. The digital bread pieces you leave everywhere make it easy for strangers to reconstruct who you are, where you are and what you like. In some cases, a simple Google search can reveal what you think. Like it or not, increasingly we live in a world where you simply cannot keep a secret.
The key question is: Does that matter?
For many Americans, the answer apparently is “no.”
When opinion polls (民意测验) ask Americans about privacy, most say they are concerned about losing it. A survey found a serious depression about privacy, with 60 percent of respondents saying they feel their privacy is “slipping away, and that bothers me.”
But people say one thing and do another. Only a tiny part of Americans change any behaviors in an effort to preserve their privacy. Few people turn down a discount at tollbooths (收费站) to avoid using the EZ-Pass system that can track automobile movements. And few turn down supermarket loyalty cards. Privacy economist Alessanfro Acquisti has run a series of tests that reveal people will surrender personal information like Social Security numbers just to get their hands on a pitiful 50-cents-off coupon (优惠券).
But privacy does matter—at least sometimes. It’s like health: when you have it, you don’t notice it. Only when it’s gone do you wish you’d done more to protect it.What would psychologists advise on the relationships between friends?
| A．Friends should open their hearts to each other. |
| B．Friends should always be faithful to each other. |
| C．There should be a distance even between friends. |
| D．There should be fewer disagreements between friends. |
Why does the author say “we live in a world where you simply cannot keep a secret”?
| A．Modern society has finally developed into an open society. |
| B．People leave traces around when using modern technology. |
| C．There are always people who are curious about others’ affairs. |
| D．Many search engines profit by revealing people’s identities. |
What do most Americans do about privacy protection?
| A．They change behaviors that might disclose their identity. |
| B．They use various loyalty cards for business deals. |
| C．They rely more and more on electronic devices. |
| D．They talk a lot but hardly do anything about it. |
According to the passage, privacy is like health because __________.
| A．people will make every effort to keep it |
| B．its importance is rarely understood |
| C．it is something that can easily be lost |
| D．people don’t cherish it until they lose it |
High-quality customer service is preached(宣扬) by many ,but actually keeping customers happy is easier said than done.
Shoppers seldom complain to the manager or owner of a retail store, but instead will alert their friends, relatives, co-workers, strangers-and anyone who will listen.
Store managers are often the last to hear complaints, and often find out only when their regular customers decide t frequent their competitors, according to a study jointly conducted by Verde group and Wharton school.
“Storytelling hurts retailers and entertains consumers,” said Paula Courtney, President of the Verde group.” the store loses the customer, but the shopper must also find a replacement.”
On average, every unhappy customer will complain to at least four other, and will no longer visit the specific store for every dissatisfied customer, a store will lose up to three more due to negative reviews. The resulting “snowball effect” can be disastrous to retailers.
According to the research, shoppers who purchased clothing encountered the most problems. ranked second and third were grocery and electronics customers.
The most common complaints include filled parking lots, cluttered (塞满了的) shelves, overloaded racks, out-of-stock items, long check-out lines, and rude salespeople.
During peak shopping hours, some retailers solved the parking problems by getting moonlighting（业余兼职的）local police to work as parking attendants. Some hired flag wavers to direct customers to empty parking spaces. This guidance eliminated the need for customers to circle the parking lot endlessly, and avoided confrontation between those eyeing the same parking space.
Retailers can relieve the headaches by redesigning store layouts, pre-stocking sales items, hiring speedy and experienced cashiers, and having sales representatives on hand to answer questions.
Most importantly, salespeople should be diplomatic and polite with angry customers.
“Retailers who’re responsive and friendly are more likely to smooth over issues than those who aren’t so friendly.” said Professor Stephen Hoch. “Maybe something as simple as a greeter at the store entrance would help.”
Customers can also improve future shopping experiences by filing complaints to the retailer, instead of complaining to the rest of the world. Retailers are hard-pressed to improve when they have no idea what is wrong.Why are store managers often the last to hear complaints?
| A．Most customers won’t bother to complain even if they have had unhappy experiences. |
| B．Customers would rather relate their unhappy experiences to people around them. |
| C．Few customers believe the service will be improved. |
| D．Customers have no easy access to store managers. |
What does Paula Courtney imply by saying “ … the shopper must also find a replacement” (Line 2, Para. 4)?
| A．New customers are bound to replace old ones. |
| B．It is not likely the shopper can find the same products in other stores. |
| C．Most stores provide the same. |
| D．Not complaining to the manager causes the shopper some trouble too. |
What contributes most to smoothing over issues with customers?
| A．Manners of the salespeople. |
| B．Hiring of efficient employees. |
| C．Huge supply of goods for sale. |
| D．Design of the store layout. |
To achieve better shopping experiences, customers are advised to _________.
| A．exert pressure on stores to improve their service |
| B．settle their disputes with stores in a diplomatic way |
| C．voice their dissatisfaction to store managers directly |
| D．shop around and make comparisons between stores |
SCIENTISTS have discovered that living to the age of 100 may have nothing to do with the lifestyle you lead and everything to do with the type of genes (基因) you have.
For the lucky carriers of “Methuselah” genes, worries over smoking, eating unhealthily and not getting enough exercise may not be as necessary as to those of us without the special gene pattern .
The “Methuselah” genes could give extra protection against the diseases of old age such as cancer and heart disease. They could also protect people against the effects of the unhealthy lifestyles that we believe will lead us to an early death, scientists say. However, the genes are very rare.
The genes include ADIPOQ, which is found in about 10 percent of young people but in nearly 30 percent of people living past 100. They also include the CETP and the ApoC3 genes, which are found in 10 percent of young people, but in about 20 percent of people over 100 years old.
Some of those genes were discovered by a research group at the Albert Einstein College of Medicine in New York, led by Professor Nir Barzilai. The team studied the genes of over 500 people over 100 years old, and their children.
The studies show that tiny mutations (变异) in the make-up of some genes can greatly increase a person’s lifespan. Barzilai told a Royal Society conference that the discovery of such genes gave scientists clear targets for developing drugs that could prevent age-related diseases, allow people to live longer and stay healthy.
David Gems, a researcher at University College London, believes that drugs to slow ageing will become widespread.
“If we know which genes control longevity (长寿) then we can … target them with drugs. That makes it p
ossible to slow down ageing,” he told The Times.
“Much of the pain and suffering in the world are caused by ageing. If we can find a way to reduce that, then we are obliged to take it.” According to the article, which of the following is the most important if a person is to live to the age of 100?
| A．Eating healthy food every day. |
| B．Having the right types of genes. |
| C．Having a healthy lifestyle. |
| D．Taking drugs that prevent ageing. |
According to the article, the ApoC3 gene is found in ______ of people over 100 years old.
| A．10% | B．20% | C．30% | D．50% |
Which of the following statements is TRUE of the research led by Professor Nir Barzilai?
| A．The team studied the genes of over 100 people over 100 years of age. |
| B．The researchers found that mutations in certain genes lead to longer life. |
| C．The researchers found ways to develop drugs that could cure age-related diseases. |
| D．The study suggested that most people have genes that could lengthen their lives. |
According to David Gems, ______.
| A．drugs to slow ageing will be very expensive |
| B．modern science will be able to find more longevity genes |
| C．it is the duty of medical scientists to fight the problems of ageing |
| D．scientists can make new genes that will allow longer life |
The words “timetable” and “schedule” make most final year students want to eat their own vomit(呕吐物). Unfortunately, the harsh reality is that final year students must develop a timetable. If you don’t have a schedule or plan for studying, you will have no way of allocating your valuable time when the unexpected arises. A well-thought-out timetable can be a lifesaver. It is up to you to learn how to develop a schedule that meets your needs .Change it if necessary, but most important, follow it. All timetables should be made with the idea that they can be changed. A good one will keep you from wandering off course.
A good timetable should make every hour count—every class, social event and other activity you engage in .You must focus on the other “free time” available and how you will use it. Make a weekly schedule and divided each day into one-hour increments. Indicate times for classes, socializing, and work time. Also block off a period for sleeping every day. In the precious h
ours left over, plan time for study. This gives you a rough road map of the time available. Of course, you can change your schedule as circumstances need.
The timetable you develop should guide you in how to distribute the available time in the most productive manner. Sticking to your schedule can be tough, but don’t dribble away valuable time. Avoiding study is the easiest thing in the world. It is up to you to follow the schedule you’ve prepared. A good deal of your success in high school and with any future study depends on this simple truth.
Remember, there is a learning curve. You learn the most in the first 30 minutes of study; after that, it progressively deteriorates（减弱）. After four or five hours of studying the same material in the same way, you are learning virtually nothing. The solution is to keep switching subjects and study styles.What is the best title of the passage?
| A．Advantages of starting a timetable | B．Keep to it, and you will succeed |
| C．Make a schedule, and follow it | D．Learn to love your timetable |
What does Paragraph 2 talk about?
| A．Tips for making a schedule. | B．Significance of a scientific timetable. |
| C．Requirements for making a timetable. | D．Importance of following one’s schedule. |
The following are characteristics of a good timetable EXCEPT that .
| A．it can be changed | B．it is flexible |
| C．it is of many periods | D．it can save our time |
From this passage, we can learn if we wish to achieve high learning efficiency, we’d better .
| A．shift subjects and use different methods regularly |
| B．devote to the same material continuously |
| C．turn to teachers for help if necessary |
| D．have a break every thirty minutes |
Misery and setbacks are not always as terrible as one imagines. Hard times can offer new ways of looking at life that would otherwise never be known. And, if you are a writer, this can be the source of much of your success.
Popular British author, Charles Dickens' （1812-1870）family could hardly make ends meet. They could only afford to send one of their six children to school. Dickens was not that child. His parents chose to send a daughter, who had a talent for music, to an academy. Then at the age of 12, Dickens' life took another turn for the worse.
His father, a clerk, was placed in prison for unpaid debts. And, being the oldest male left at home, Dickens took up work at a factory. His horrible experience there became the fuel for his future writing. His father was freed three months later and inherited a small amount of money. Dickens was then sent to school.
From 1836 to 1837, he wrote a monthly series of stories. Thus the Pickwick Papers, came into being, which brought fame to the 23-year-old man.
Throughout his career, Dickens covers various situations in his novels. He wrote about the miserable lives of the poor in Oliver Twist, the French Revolution in Tale of Two Cities, and social reform in Hard Times. He also wrote David Copperfield, a book thought to be modeled on his own life.
“I do not write bitterly or angrily: for I know all these things have worked together to make me what I am,” he once said. His difficult childhood did indeed shape the person he became, as well as his writing career. There are shades of young Dickens in many of his most beloved characters, including David Copperfield and Oliver Twist.
Like the author, all these characters come from poor beginnings and are able to rise above their setbacks and achieve success. “Minds, like bodies, will often fall into an ill-conditioned state from too much comfort,” he once wrote. On June 9th, 1870, aged 58, Dickens died, leaving one unfinished work．The words on his tombstone read: “He was a sympathizer to the poor, the suffering and the oppressed, and by his death, one of England's greatest writers is lost to the world.”The book that first called public attention to Dickens was ______.
| A．the Pickwick Papers | B．Oliver Twist |
| C．Tale of Two Cities | D．David Copperfield |
The phrase “shades of” in bold means “_____”.
| A．various shapes of | B．situations of |
| C．different experiences of | D．reminders of |
How did Dickens see his childhood?
| A．He felt grateful for it． |
| B．He felt it a pity that things weren’t in his favor． |
| C．He loved writing about it． |
| D．He chose to forget the bitterness about it． |
From the story, we can see Dickens’ attitude towards an easy life is ______．
| A．to enjoy it | B．to hate it |
| C．not to abandon yourself to it | D．to work hard for it |
Against the assumption that forest fires in Alaska, Canada and Siberia warm the climate, scientists have discovered that cooling may occur in areas where burnt trees allow more snow to mirror more sunlight into space.
This finding suggests that taking steps to prevent northern forest fires to limit the release of greenhouse gases may warm the climate in northern regions. Usually large fires destroyed forests in these areas over the past decade. Scientists predict that with climate warming, fires may occur more frequently over next several centuries as a result of a longer fire season. Sunlight taken in by the earth tends to cause warming, while heat mirrored back into space tends to cause cooling.
This is the first study to analyze all aspects of how northern fires influence climate. Earlier studies by other scientists have suggested that fire in northern regions speed up climate warming because greenhouse gases from burning trees and plants are released into the atmosphere and thus trap heat.
Scientists found that right after the fire, large amounts of greenhouse gases entered the atmosphere and caused warming. Ozone（臭氧）levels increased, and ash from the fire fell on far-off sea ice, darkening the surface and causing more radiation from the sun to be taken in. The following spring, however, the land within the area of the fire was brighter than before the fire, because fewer trees covered the ground. Snow on the ground mirrored more sunlight back into space, leading to cooling.
“We need to find out all possible ways to reduce the growth of greenhouse gases in the atmosphere.” Scientists tracked the change in amount of radiation entering and leaving the climate system as a result of the fire, and found a measurement closely related to the global air temperature. Typically, fire in northern regions occurs in the same area every 80 to 150 years. Scientists, however, found that when fire occurs more frequently, more radiation is lost from the earth and cooling results. Specifically, they determined when fire returns 20 years earlier than predicated, 0.5 watts per square meter of area burned are soaked up by the earth from greenhouse gases, but 0.9 watts per square meter will be sent back into space. The net effect is cooling. Watts are used to measure the rate at which energy is gained or lost from the earth. According to the new findings, taking steps to prevent northern forest fires may _______.
| A．result in a warming climate | B．cause the forest fires to occur more frequently |
| C．lead to a longer fire season | D．protect the forests and the environment there |
Earlier studies about northern forest fires ________.
| A．analyze all aspects of how northern fires influence climate |
| B．indicate that forest fires will pollute the atmosphere |
| C．suggest that people should take measures to protect environment |
| D．suggest that the fires will speed up climate warming |
The underlined phrase “soaked up” in the last paragraph most probably means ________.
| A．released | B．absorbed | C．created | D．disturbed |
From the text we can draw a conclusion that forest fires in Alaska, Canada and Siberia may ______.
| A．warm the climate as the assumption goes |
| B．allow more snow to reflect more sunlight into space and thus cool the climate |
| C．destroy large areas of forests and pollute the far-off sea ice |
| D．help to gain more energy rather than release more energy |
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