Not 
too long ago ,an incident that happened at Walt Disney touched me greatly. A guest 36 out of our Polynesian Village resort（度假胜地）at Walt Disney was asked how she 37 her visit .She told the front-desk clerk she had had a (n) 38 vacation ,but was heartbroken about 39 several rolls of Kodak color film she had not yet 40 .At that moment she was particularly 41___over the loss of the pictures she had shot at our Polynesian Luau , 42 this was a memory she especially treasured.
Now ,please understand that we have no written service rules 43 lost photos in the park. 44 ,the clerk at the front desk 45 Disney’s idea of caring for our 46 . She asked the woman to leav
e her a couple rolls of 47 film ,promising she would take care of the rest of our show at Polynesian Luau.
Two weeks later the guest received a 48 at her home .In it were photos of all the actors of our show, 49 signed by each performer. There were also 50 of the public procession（游行队伍）and fireworks in the park ,taken by the front-desk clerk in her
own 51____ after work. I happened to know this 52 because this guest wrote us a letter .She said that 53 in her life had she received such good service from any business.
Excellent 54 does not come from policy (政策性的)handbooks .It comes from people who
55 — and from a culture that encourages and models that attitude.
．
A．working B．checking C．trying D．staying
A．expected B．realized C．paid D．enjoyed
A．disappointing B．wonderful C．uncomfortable D．important
A．taking B．dropping C．losing D．breaking
A．developed B．taken C．washed D．loaded
A．silly B．nervous C．calm D．sad
A．when B．where C．as D．which
A．covering B．finding C．making D．keeping
A．Excitedly B．Fortunately C．Therefore D．Quietly
A．understood B．reminded C．trusted D．discovered
A．workers B．guests C．managers D．clerks
A．printed B．shot C．unused D．recorded
A．film B．card C．camera D．packet
A．frequently B．personally C．alone D．actually
A．rules B．pictures C．handbooks D．performances
A．case B．work C．time D．position
A．story B．place C．photo D．show
A．only B．almost C．never D．nearly
A．advice B．experience C．quality D．service
A．care B．serve C．like D．know
第二节 完形填空（共20小题；每小题2分，满分40分）
阅读下面短文，掌握其大意，然后从36—55各题所给的四个选项（A、B、C、D）中，选出最佳选项并在答题卡上将该项涂黑。
One summer day my father sent me to buy wire for our farm. At 16, I liked 36 better than driving our truck, 37 this time I was not happy. My father had told me I’d have to ask for credit at the store.
Sixteen is a 38 age, when a young man wants respect, not charity. It was 1976, and the ugly 39 of racial discrimination was 40 a fact of life. I’d seen my friends ask for credit and then stand, head down, while the store owner 41 whether they were “good for it.” I knew black youths just like me who were 42 like thieves by the store clerk each time they went into a grocery.
My family was 43 . We paid our debts. But before harvest, cash was short. Would the store owner 44 us?
At Davis’s store, Buck Davis stood behind the cash desk, talking to a farmer. I nodded 45 I passed him on my way to the hardware shelves. When I brought my 46 to the cash desk, I said 47 , “I need to put this on credit.”
The farmer gave me an amused, distrustful 48 . But Buck’s face didn’t change. “Sure, ” he said 49 . “Your daddy is 50 good for it.” He 51 to the other man. “This here is one of James Williams’s sons.”
The farmer nodded in a neighborly 52 . I was filled with pride. James Williams’s son. Those three words had opened a door to an adult’s respect and trust.
That day I discovered that the good name my parents had 53 brought our whole family the respect of our neighbors. Everyone knew what to 54 from a Williams: a decent person who kept his word and respected himself 55 much to do wrong.
36.A.something B.nothing C.anything D.everything
37. A.and B. so C. but D. for
38. A.prideful B. wonderful C. respectful D. colorful
39. A.intention B. shadow C. habit D. faith
40. A.thus B. just C. still D. ever
41. A.guessed B. suspected C. questioned D. figured
42. A.watched B. caught C. dismissed D. accused
43. A.generous B. honest C. friendly D. modest
44. A.blame B. excuse C. charge D. trust
45. A.until B. as C. once D. since
46. A.purchases B. sales C. orders D. favorites
47. A.casually B. confidently C. cheerfully D. carefully
48. A.look B. stare C. response D. comment
49. A.patiently B. eagerly C. easily D. proudly
50. A.generally B. never C. sometimes D. always
51. A.pointed B. replied C. turned D. introduced
52. A.sense B. way C. degree D. mood
53. A.earned B. deserved C. given D. used
54. A.receive B. expect C. collect D. require
55. A.very B. so C. how D. too
第二节完形填空（共20小题；每小题2分，满分40分）
阅读下面短文，掌握其大意，然后从题中所给的A、B、C、D四个选项中，选出最佳选项
Do you know what kind of things the young people are reading? More and more 36 and parents have noticed another kind of pollution, which came from the printed papers 37 on streets. These printed things 38 newspapers but have hardly anything to do with 39 , you can only find reading materials badly made up there—— some are too strange for anyone to 40 ; others are frightening stories of something 41 ．However, many of the young readers are getting interested in such 42 reading, which 43 them what they should pay for their breakfast and brings them nightmares（恶梦）and immoral（邪恶的）ideas in 44 . Homework was left 45 ; daily games lost.
These sellers shout on streets selling their papers well. The writers, publishers and printers, 46 they are, we never know, are 47 their silent money.
The sheep - skinned wolf’s story seems to have been forgotten once again. Why not 48 this kind of thing? Yes, both teachers and parents have asked each other for more strict control of the young readers. 49 , the more you want to forbid it, the more they want to have a look at it. 50 you may even find out several children, driven by the curious nature, 51 one patched paper, which has traveled from hand to hand.
It really does 52 to our society. It has already formed a sort of moral pollution. The 53 teachers and parents need more powerful support in their protection of the young generation. At the same time the young 54 need more interesting books to help them 55 those ugly papers.
36．A. writers B. readers C. students D. teachers
37．A. sold B. printed C. put D. found
38．A. work out B. look like C. act as D. depend on
39．A. them B. children C. young people D. it
40．A. think B. believe C. know D. understand
41．A. still worse B. even better C. very good D. more important
42．A. wonderful B. interesting C. useful D. poisonous
43．A. spends B. costs C. pays D. takes
44．A. sight B. common C. return D. use
45．A. unknown B. much C. less D. undone
46．A. what B. whoever C. whatever D. who
47．A. making B. spending C. wasting D. using
48．A. forbid B. separate C. leave D.forget
49．A. Luckily B. Unfortunately C. Badly D. Happily
50．A. Always B. Hardly C. Sometimes D. Seldom
51．A. share B. get C. hold D. take
52．A. good B. favor C. wrong D. harm
53．A. puzzled B. surprised C. disappointed D. worried
54．A. teachers B. parents C. readers D. writers
55．A. come into B. break down C. get rid of D. get of
第二节：完型填空（共20小题，每小题2分，满分40分）
阅读下面短文，掌握其大意，然后从36~55各小题所给的四个选项A、B、C和D中，选出一个最佳答案。
Anna arrived far too early. Usually she left things to the last minute, 36 today was a very special occasion. It was almost 37 by getting there an hour beforehand that she 38 to cause the plane to arrive sooner. 39 raced through her mind. “Do I look all right? Will he notice that I’m wearing a 40 trouser suit? Will he even 41 me?” After all, it was a year almost to the day since she had 42 seen Joe. She fished a 43 out of her handbag and inspected her face. Too much make-up? Joe had 44 made any comment but she knew that he did not approve of heavy make-up — “gilding the lily”（画蛇添足）, he 45 it. It was funny how much importance she attached to 46 a good impression on him. After all, friends do not judge each other by 47 . All the same, it was the first meeting after a long separation, and she wanted everything to 48 right.
Looking out of the window, Joe 49 a first glimpse, through a break in the 50 , of the town far below. Certainly it was very flattering that they had 51 him to be the guest lecturer at their Autumn Congress yet again. The Chairman of the Organizing Committee, as a matter of courtesy (礼貌)，had 52 to meet him at the airport, as he had done on previous occasions. This time, 53 , it was not necessary, 54 because Joe was quite familiar with the city, but mainly because Anna had said that she could 55 the afternoon off in order to come and meet him.
36. A. and B. but C. for D. as
37. A. because B. since C. as if D. when
38. A. thought B. liked C. had D. hoped
39. A. Idea B. Facts C. Thoughts D. Matters
40. A. new B. strange C. latest D. single
41. A. like B. recognize C. terrify D. tell
42. A. before B. recently C. most D. last
43. A. purse B. handkerchief C. mirror D. book
44. A. never B. almost C. often D. regularly
45. A. told B. called C. saw D. thought
46. A. offering B. taking C. having D. making
47. A. appearance B. clothes C. make-up D. looking
48. A. come across B. turn up C. go off D. get out
49. A. caught B. left C. enjoyed D. met
50. A. air B. rain C. train D. clouds
51. A. employed B. invited C. told D. informed
52. A. offered B. arrived C. intended D. attempted
53. A. therefore B. however C. instead D. as well
54. A. luckily B. really C. partly D. separately
55. A. put B. make C. leave D. take
第二节：完形填空（共20小题；每小题1.5分，满分30分）
阅读下面短文，掌握其大意，然后从36～55各题所给的四个选项（A、B、C和D）中，选出最佳选项。
The train h
ad started moving. It was 36 with people of all ages, mostly with the middle-aged workers and young students. Near the 37 sat an old man with his thirty-year-old son. As the train moved by, the son was overjoyed with the 38 outside. “See, dad, the scenery of green trees moving 39 is very beautiful.”
This behaviour from a 40 son made the other people feel strange about him. Everyone was 41 about the son. “This person seems to be 42,” a newly-married man whispered to his wife.
Suddenly it started 43. Lots of drops fell on the travellers through the open window. The son excitedly said to his father, “See, dad, how 44 the rain is, too.” The man’s wife was annoyed by the rain drops spoiling (弄坏) her 45 suit. The young man said to the father, “Can’t you see it raining yourself? Your son 46 be mentally ill. Get him to a hospital!”
The old man 47 at first, feeling rather hurt and then replied, “We are on the way back from the 48. My son was 49 from birth. He just recovered from an eye operation yesterday. The rain and nature are all new to his eyes. Please 50 us for the inconvenience that we may have caused.”
The things we see may be right from the outside 51 we know the truth, 52 the lesson learnt may be too late. Imam Ali once said: A fool’s mind is at the mercy of his tongue and a wise man’s tongue is under the control of his 53. So try to understand the problem better before taking a(n) 54 action. As the saying goes, “it is better to light up a candle instead of blaming the 55.”
36. A. covered B. crowded C. concerned D. bored
37. A. baggage B. bed C. people D. window
38. A. view B. people C. hills D. cities
39. A. forward B. away C. hurriedly D. slowly
40. A. naughty B. handsome C. grown-up D. curious
41. A. whispering B. shouting C. thinking D. worrying
42. A. young B. clever C. lovely D. mad
43. A. frosting B. snowing C. winding D. raining
44. A. hard B. beautiful C. heavy D. cold
45. A. cheap B. dirty C. new D. worn
46. A. should B. can C. must D. need
47. A. hesitated B. cried C. laughed D. jumped
48. A. factory B. home C. school D. hospital
49. A. deaf B. blind C. troublesome D. crazy
50. A. offer B. thank C. forgive D. leave
51. A. after B. though C. if D. until
52. A. but B. or C. for D. while
53. A. hands B. eyes C. tongue D. mind
54. A. quick B. important C. rude D. necessary
55. A. doctors B. darkness C. manners D. patients
第二节：完形填空（共20小题，每小题1.5分，满分30分）
阅读下面短文，掌握其大意，然后从36-55各题所给的四个选项（A,B,C和D）中，选出一个最佳选项，并在答题卡上将该项涂黑。
My neighbor has an eight-year-old daughter. She used to stay in the countryside, her 36 place. Recently her parents brought her to town to live with them. __37 and uneducated, she would swear or use dirty words when she was 38 _. Sometimes she got 39 to roll on the ground, to the 40 of people around. Her parents tried to tame（驯服） her by beating and kicking, __41 lead to worse outbursts(爆发). Finally they became 42 disappointed with her.
One day their next-door neighbor, a retired woman teacher gave the girl a snow-white dress, 43 was very beautiful. It immediately caught the girl’s eyes and made them shine brightly.
The girl put on the dress and became quite 44 person. She no longer abused or __45 others, and rolled 46 on the floor. She knew running wild would make her lose face 47 such a beautiful dress. Since then the girl had been 48 , neat, and lovely.
The story set me thinking a lot. Perhaps everyone has a beautiful dress _49_ somewhere in his or her __50__. Only some people are not aware(意识) of it, forget it or 51 it. Beauty is a power force or weapon—that’s something 52 by many of us. It can arouse fine 53 that humans are born with but have so far hidden somewhere. It has a soul-making 54 __ that is 55 unmatched.
36. A. native B. strange C. similar D. homeless
37. A. Excited B. Wild C. Polite D. Dishonest
38. A. happy B. scared C. unhappy D. calm
39. A. up to B. as far C. so mad D. so wild as
40. A. pleasure B. delight C. sorrow D. surprise
41. A. as to B. likely to C. only to D. so as to
42. A. hardly B. completely C. partly D. exactly
43. A. which B. the C. it D. this
44. A. the other B. another C. other D. each other
45. A. surprised B. confused C. attacked D. spoke
46. A. more B. much C. less D. few
47. A. in B. with C. on D. at
48. A. impolite B. loyal C. determined D. gentle
49. A. laid B. covered C. hidden D. fixed
50. A. eyes B. heart C. body D. head
51. A. lose B. control C. recognise D. undress
52. A. realised B. noticed C. unrealized D. valued
53. A. thoughts B. opinions C. purposes D. qualities
54. A. effort B. influence C. work D. warmth
55. A. indeed B. never C. seldom D. sometimes
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