Emergency line operators must always calm and make sure that they get all the information they need to send help .
Mr Smith gave a notebook away to me. That’s ______ I need badly.
He promised to come early, but he didn’t _____ until 10 p.m.
----Would you please be so kind as to close the window? -----______.
Some people who don’t like to talk much are not necessarily shy; they _____ just be quiet people.
So sudden _____ that the enemy had no time to escape.