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To: manager@ tastytreat.com.ca
Date: Monday, 7 October, 3:34p.m.
From: raymondyuen@ canada.net
Subject: Complaint
Dear Mr. Price,
I have eaten in your restaurant many times and have always been happy with the food and service. This makes what happened last Saturday even more disappointing.
It was my son’s birthday so we booked a no-smoking table at your restaurant for 7:30 p.m. We arrived on time but were told that our table was not yet ready. At 8:00 p.m., we were given a table in the smoking section. I asked to move but I was told that there were no other tables. A lot of people were smoking so it was uncomfortable and unhealthy.
Our first waitress, Janet, was very polite and helpful. She gave us free drinks for waiting so long. Our food also came quickly and looked fresh and tasty. When my wife had eaten most of her meal, she found a dead cockroach (蟑螂) in her vegetables. She was shocked and wanted to leave. At first, the waitress told us it was a piece of garlic(蒜). When we told her that garlic does not have legs, she apologized and took the food away.
We asked for the bill, expecting not to pay for my wife’s meal. Nobody came. After 15 minutes, I asked to see the manager. The head waiter told us that you were on holiday. I complained again about the horrible cockroach. He told me Janet had finished work. He didn’t believe my story and gave me a bill for three meals. I argued with him but was forced to pay.
The waitress, Janet, was always friendly, but I would like an apology from your impolite head waiter and a full refund (退款) for our meal. It cost $68. Until then, I will not be eating at your restaurant or recommending it to anyone.
You can contact me at 742-3254 or through e-mail if you want more information.
Thank you for your attention.
Yours sincerely,
Raymond Yuen
69. We learn from the text that last Saturday Mr. Yuen _____.
A. was satisfied with the restaurant. B. was disappointed with the restaurant
C. had to wait for his food D. ate for the first time at the restaurant
70. The writer had to pay the bill because _______.
A. the head waiter would not believe his story
B. the manager was on holiday
C. Janet didn’t believe there was cockroach in the vegetables
D. his wife had eaten most of her meal
71. Which of the following is not true according to the passage?
A. Mr.Yuen demanded that the head waiter apologize to him.
B. Mr.Yuen asked for a full refund for their meal.
C. Mr.Yuen will not eat at the restaurant any more.
D. The head waiter was not as polite as Janet.
根据短文内容，从下框的A~F选项中选出能概括每一段主题的最佳选项。选项中有一项为多余项。
A. Bollywood pays great attention to traditional values.
B. Bollywood is lees famous than Hollywood, and yet it produces the most films in the world.
C. Bollywood films are full of ideal things and free of daily worries.
D. Bollywood is a decent refreshing replacement for those over-stimulating Hollywood films.
E. Bollywood has gradually won its reputation on the world stage.
F. Bollywood films are mostly comic romances with light-hearted incidental music.
Hollywood movies 
are regularly filled with sex and violence. They can be exciting films but sometimes all you want is a little light-hearted entertainment.____ Have you heard of Bollywood? All singing, all dancing and unrealistic, it is the perfect alternative to normal Hollywood movies. Bollywood is the Indian film industry, based in Mumbai, formerly known as Bombay. Most Chinese school kids have probably never seen an Indian film. Yet Bollywood is the largest producer of films in the world. This year the Indian Filmgare Awards, Bollywood's Oscrs, turn 50 years old.
__ The typical Bollywood movie usually has the following ingredients: a cup of romance, a tea-spoon of comedy, a dash of international sight-seeing, served with a huge slice of singing and dancing. There will also be one brave hero, one beautiful heroine and one baddie. The result is a fun-filled musical.
__ There is never any mention of politics, poverty or war. The actors change clothes and locations within a single song. But the audience don't mind. To Indian movie lovers, especially the poor, such films are a gateway to heaven and the stars are their gods. The films take them to a magical world away from their everyday troubles. The films tell them the impossible is possible and that true love conquers all.
___ But, behind the beautiful scenes, Bollywood still emphasizes traditional family values. In most films, if two lovers want to break an arranged marriage, they can't just run away. They must win over their parents.
__ So if you're tired of all that Hollywood actions, check out the following Bollywood films. They will take you to a brighter, cheerier and more colourful world, where it's still cool to dance around a tree and sing a love song.
By choosing to let go of the past, we sweep out all the ashes that weigh us down and affect every aspect of our health, and our peace of mind.
My friend Jean was divorced after a thirty-year marriage that produced three daughters, one son and eight grandchildren. Because she actually raised them single-handedly, Jean was hurt and angry that the children didn't take her part after the divorce. For months she refused to attend any family celebration to which her former husband Jim was invited. When I reasoned that her children’s understanding of the relationship with and between the parents was probably altogether different from hers, she stuck to the belief that she was right.
One day Jean called in tears. “Saturday is my granddaughter
's birthday, and I want to be with her, but I can’t bring myself to face my former husband.” “Jim isn't the problem,” I said gently, “it's false pride. Instead of holding on to the painful past, which is over and done, let the feelings go and get on with your life. You're depriving yourself of the joy of sharing in these important occasions, while Jim feels free to experience them. Tell me, would you rather be right, or be happy?”
That must have done the trick because when Saturday arrived, Jean appeared at her daughter's home carrying her famous chocolate-chip cookies and a beautiful birthday
cake.
How great it feels to let go! And the more we practice the art of letting go of all negativity, the better able we become to devote our thoughts, our time, and our energy to living joyfully in the present, what ever age we happen to be. It can be inferred that ____.
| A．Jim did very little to bring up the children during their marriage. |
| B．The writer thought Jean and Jim shouldn't have divorced. |
| C．The children were on their father's side and didn't invite Jean to any family celebration. |
| D．Jean had been too tough on Jim before they divorced. |
The underlined phrase “depriving yourself of” is closest in meaning to ____ .
| A．persuading yourself to get | B．taking away from yourself |
| C．taking false pride of yourself | D．talking yourself into showing |
In the writer's opinion, ____.
| A．Jean and Jim should be remarried |
| B．a broken family could live together in peace |
| C．to be happy is more meaningful than to be right |
| D．everyone should look into the future |
For computer users, there is no bigger excitement than tossing out your old PC and upgrading to a newer, faster and cleaner machine. With hardware designers like Intel, pushing newer, faster products every year, and new software requiring even more powerful machines, companies and consumers have little choice but to go along.
But this rapid turnover is having a serious effect on the planet. Producing a personal computer consumes large quantities of natural resources. A recent study by the United Nations estimates the energy required to produce a single new computer is equivalent to nearly two barrels of oil. And that doesn't include the 22 kg of chemicals or the 1,500 kg of water used in the manufacturing process.
In fact, pound for poun
d（均等地）, the 
process for making a car is about 500% more efficient than that for making a computer. That doesn't matter so much 20 years ago when personal computers were few and far between, but times have changed. These days, computers are found nearly everywhere and sales continue to grow. The number of PCs in use topped one billion in 2002.
Waste in production is only half the problem. Old computers, especially the monitors, are full of dangerous substances, which need to be carefully recycled. The problem is sure to expand over the coming years as users replace their boxy CRT monitors with LCD flat displays.
Europe now requires that 70% of parts from old computers be recycled, but the study’s authors say that’s also part of the problem. The solution, they insist, is for governments and companies to encourage people to use their computers longer, and upgrade rather than replace. But considering that much of the world’s recent economic growth has come from spending on computers and information technology, that advice may sound like wishful thinking. What do computer users have to do every few years according to the passage?
A. Push newer, faster products.
B. Produce more powerful machines.
C
. Consume large quantities of natural resources.
D. Upgrade to a newer, faster computer.What does the underlined word “that” in paragraph 3 refer to?
| A．The pound. | B．The process. |
| C．The car. | D．The computer. |
We can infer from the last paragraph that ____.
| A．governments and companies will surely encourage people to use their computers longer |
| B．governments and companies will probably encourage people to replace their personal computers |
| C．the world's economic has been growing without people's spending on computers and information technology |
| D．all parts from old computers are now recycled in Europe |
The purpose of writing this passage is ____
| A．to encourage companies to push newer, faster personal computers |
| B．to encourage people to design more new software |
| C．to encourage people to save their personal computers |
| D．to encourage people to spend more money on computers and information technology |
Trip 1 Black Bear Count
There have been fires in this area in the last few years and the Office of the National Park is not sure how many black bears are still living. Some bears have been seen since the fires, and the Office has asked for young people to help count them. The entire trip will last three hours. Bookings necessary.
Cost: Free When: May 8
Trip 2 Garland Valley
Bring your drink and lunch for this walk in a beautiful area of the Blue Mountains. Garland Valley is close to the town of Garland but is part of the National Park. Many wild animals live in this area, including many rare birds. This is a great walk for bird-lovers. The trip lasts four hours. Bookings necessary.
Cost: 15 When: May 8, May 15
Trip 3 Flashlight Adventure
Put on your warm clothes, bring a flashlight and a pair of glasses, and come for a night walk along the Dungog Valley. A guide will lead the tour. Many of the animals you will see on this trip can only be seen at night. The guide will tell you about the lives of the animals you see. Numbers are strictly limited on night trips, so be sure to book early. This walk lasts two and a half hours.
Cost: 12 When: May 8, May 15, May 22
Equipment to be needed:
Please bring enough water and food for all walks.
Wear good walking shoes--no high heels.
Wear a hat for day walks. 
Dress warmly for night walks.
Children must be with an adult. Make sure your flashlight works well and bring extra batteries for night walks. Follow all instructions from guides during the walks. The mountains are a dangerous place.
Bookings: Bookings for the above trips can be made by telephone (893-4847) or on the Internet at www. blue-mountaintour.com. Where are these trips?
| A．In a large valley. | B．In a park in the mountains. |
| C．In a special kind of zoo. | D．In three different countries. |
On which trip might you see animals that sleep during the day?
| A．Black Bear Count. | B．Garland Valley. |
| C．Flashlight Adventure. | D．None of the trips. |
Which of the following is NOT necessary for the three trips?
| A．Good walking shoes. | B．Plenty of batteries. |
| C．Food and water. | D．A sleeping bag. |
What is the best title for the passage?
A. Adventure travel in America.
B. Hunting around the Great Mountains.
C. Interesting trips in the East of the USA.
D. Discovery trips in the Blue Mountains.
How would you like an easy way to earn $2,500? All you have to do is to sit around and wait for your meals. There's a catch however. You have to stay in a chicken cage with a stranger for a whole week. There are no books or television or radio for amusement. You can't leave until the week is up. And a camera will be recording your every move.
Two people actually took the job. The idea came from Rob Thompson, a video artist. He wanted to make a film about the way animals are treated. His goal was to raise people's awareness of the living conditions of animals that are raised for food.
He decided to pay $5,000 out of his own savings to two people who were willing to live like chickens for a week.
To Rob’s surprise, quite a few people answered his advertisement. He had interviewed and selected Eric, a 24-year-old restaurant worker, and Para, a 24-year-old chemist. The plan was for t
hem to spend seven days together in a chicken cage that was six feet long and three feet wide. A camera would record their experiences, which would take place in an art museum.
The week was long and difficult. They slept on a hard wooden floor. They couldn't stand up without hanging their heads. They ate vegetables and drank water from a garden hosepipe. Their only privacy was a toilet surrounded by a curtain. There were no sinks, mirrors, or toothbrushes in the cage. Their only inspiration was the two framed checks that hung on the wall outside the cage. Visitors who came here were warned, “Do not feed the humans.”
Finally it was over, and Para and Eric appeared from their cage. They had survived the week, and they each had a $2,500 check in their hands. When Rob Thompson opened the cage, Eric came out, changed into clean clothes, and ate a chocolate bar right away. “It's great to be able to stand up,” he said. Para just changed her clothes and left. After a week of visitors and reporters watching her, she
didn't want to talk to anyone. What kind of person is Rob Thompson?
| A．He is curious about people's personal life. |
| B．He is kind-hearted to animals. |
| C．He hates people around. |
| D．He likes to help poor people. |
The underlined word “catch” probably means _____.
| A．unsolved problem | B．surprising wonder |
| C．unbelievable fact | D．hidden difficulty |
Rob offered the money because he wanted _____ .
| A．to see if there were any people who would like to live in a cage |
| B．to show the public how terrible animals' life could be |
| C．to make more money by publishing the recorded videotapes |
| D．to improve housing conditions of working people like Eric |
Which of the following would be the best title for this passage?
| A．Easy Way to Earn $ 2,500. | B．Do Not Feed the Humans. |
C．Living Like a Chicken. |
D．Getting Along Well Anyway. |
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