III. Reading Comprehension 40%
Section A 30%
Directions：Read the following four passages. Each passage is followed by several questions or unfinished statements. For each of them there are four choices marked A, B, C and D. Choose the one that fits best according to the information given in the passage you have just read.
A
Mr. Peter Johnson, aged twenty-three, battled for half an hour to escape from his trapped car yesterday when it landed upside down in three feet of water. Mr. Johnson took the only escape route—through the boot(行李箱).
Mr. Johnson’s car had finished up in a ditch(沟渠) at Romney Marsin, Kent after skidding on ice and hitting a bank. “Fortunately, the water began to come in only slowly,” Mr. Johnson said. “I couldn’t force the doors because they were jammed against the walls of the ditch and dared not open the windows because I knew water would come flooding in.”
Mr. Johnson, a sweet salesman of Sitting Home, Kent, first tried to attract the attention of other motorists by sounding the horn and hammering on the roof and boot. Then he began 
his struggle to escape. Later he said, “It was really a half penny that saved my life. It was the only coin I had in my pocket and I used it to unscrew the back seat to get into the boot.
It took ten minutes to unscrew the seat, and a further five minutes to clear the sweet samples from the boot. Then Mr. Johnson found a wrench and began to work on the boot lock.
Fifteen minutes passed by. “It was the only chance I had. Finally it gave, but as soon as I moved the boot lid, the water and mud poured in. I forced the lid down into the mud and jumped out of the ditch.”
His hands and arms cut and bruised(擦伤), Mr. Johnson got to Beckett Farm nearby, where he was looked after by the farmer’s wife, Mrs. Lucy Bates. Huddled in a blanket, he said, “That thirty minutes seemed like hours.” Only the tips of the car wheels were visible, police said last night. The vehicle had sunk into two feet of mud at the bottom of the ditch.
41. What is the best title for this newspaper article?
A. The Story of Mr. Johnson, A Sweet Salesman
B. Car Boot Can Serve As The Best Escape Route
C. Driver Escapes Through Car Boot
D. The Driver Survived A Terrible Car Accident
42. Which of the following objects is the most important to Mr. Johnson?
A. The hammer. B. The coin. C.The screw. D. The horn.
43. Which statement is true according to the passage?
A. Mr. Johnson’s car stood on its boot as it fell down.
B. Mr. Johnson could not escape from the door because it was full of sweet jam.
C. Mr. Johnson’s car accident was partly due to the slippery road.
D. Mr. Johnson struggled in the pouring mud as he unscrewed the back seat.
44. “Finally it gave” (Paragraph 4) means that _______.
A. Luckily the door was torn away in the end
B. At last the hammer went broken
C. The lock came open after all his efforts
D. The chance was lost at the last minute
45. It may be inferred from the passage that _______.
A. the ditch was along a quiet country road
B. the accident happened on a clear warm day
C. the police helped Mr. Johnson get out of the ditch
D. Mr. Johnson had a tender wife and was well attended
Thirteen, for me, was a challenging year. My parents divorced and I moved to a new town with my father, far from my old family and friends. I was terribly lonely and would cry myself to sleep each night. To ease my sadness, my father purchased an old horse for me at a local auction. I named him Cowboy.
Cowboy was without a doubt the ugliest horse in the world. But I didn’t care. I loved him beyond all reason. I joined a riding club and suffered rude comments and mean snickers about Cowboy’s looks. I never let on about how I felt, but deep inside, my heart was breaking. The other members rode beautiful, registered horses.
When Cowboy and I entered the events where the horse is judged on appearance, we were quickly shown the gate. No amount of preparation and love would turn Cowboy into a beauty. My only chance to compete would be in the speed events. I chose the jumping race.
One girl named Becky rode a big brown horse in the race events. She always won the blue ribbons. Needless to say, she didn’t feel threatened when I competed against her at the next show. She didn’t need to. I came in next to last.
The stinging memory of Becky’s smirks made me determined to beat her. For the whole next month I woke up early every day and rode Cowboy five miles to the arena (赛马场). We practiced running and jumping for hours in the hot sun and then I would walk Cowboy home totally exhausted. All of our hard work didn’t make me feel confident by the time the show came. I sat at the gate and sweated it out while I watched Becky and her horse charge through the course and finish in first place.
My turn finally came. I put on my hat, rubbed Cowboy’s neck and entered the arena. At the signal, we dashed toward the first fence, jumped it without trouble and raced on to the next one. Cowboy then flew over the second, third and fourth fences like a bird and I turned him toward the finish line. As we crossed the line the crowd was shocked into silence. Cowboy and I had beaten Becky and her fancy horse by two seconds!
I gained much more than a blue ribbon that day. At thirteen, I realized that no matter what the odds, I’d always come out a winner if I wanted something badly enough to work for it.The underlined expression "shown the gate" (paragraph 3) most probably means ______.
| A．told how to enter the arena |
| B．shown how to make the horse beautiful |
| C．removed from the competition early |
| D．told to enter the timed-speed events |
When the final race finished, nobody cheered because .
| A．the audience didn’t like Cowboy |
| B．people envied the writer |
| C．the win was unexpected |
| D．the writer bad run out of time |
Why was the writer not confident of victory?
| A．He was an inexperienced rider. |
| B．He had not practiced enough. |
| C．He believed he was unpopular with the crowd. |
| D．He thought his horse wasn’t as good as the others. |
What did the writer learn from his experience?
| A．Life can sometimes be unfair. |
| B．Anything is possible if one tries hard enough. |
| C．A positive attitude will bring success. |
| D．One should not make judgments based on appearance. |
As a junior at McGill University, Doreen Sykora had a difficult time when she first began college. She said, “I was always well prepared for my examinations. But when I go into class to take the exam, I would fall apart. I could just blank out because of nervousness and fear.” Hitoshi Sakamoto, an anthropology(人类学) student at Temple University in Tokyo reports similar experiences.
These two young students were experiencing something called test anxiety. Because a student worries and is stressed about a test, his or her mind does not work as well as it usually does. The student cannot write or think clearly because of the severe tension and nervousness.
Now there are special university courses to help students. In these courses, advisors and psychologists try to help students by teaching them to manage test anxiety. Such a course helps students learn to live with stress and not fail because of it. First students take a practice test to measure their worry level. If the tests show that their stress level is high, the students can take a short course to manage the fear. These courses teach students how to relax their bodies. They get training to become calm in very tense situations. By controlling their nervousness, they can let their minds work more easily. Learned information then comes out without difficulty on a test.
Doreen Sykora saw immediate results after taking such a course. She now has enthusiasm about the relaxation methods. “Mostly, what I do is imagine myself in a very calm place. Then I imagine myself picking up a pencil. I move slowly and carefully. I breathe easily and let all the tension out. With each breath, more worry leaves me. It really works too. My grades have improved greatly! I’m really doing well at McGill now. This relaxation method works not only on examinations, but it has improved the rest of my life as well.”
For Hitoshi in Tokyo, the results were much the same. He is enjoying school a lot more and learning more.What is the similarity between Doreen Sykora and Hitoshi Sakamoto?
| A．They both had experiences of test anxiety. |
| B．They failed in all the examinations. |
| C．They are students from the same university. |
| D．They both had the same poor studying habits. |
The underlined phrase “blank out” in Paragraph 1 refers to “_______.”
| A．get an extra paper |
| B．be unable to think clearly |
| C．lose interest in the exam |
| D．refuse to take the exam |
What’s the purpose of some special university student-help courses?
| A．To learn more knowledge about test anxiety. |
| B．To show a stress level experienced by students. |
| C．To help students to reduce test anxiety. |
| D．To have a better understanding of test anxiety. |
One of the most traditional features of American culture is to respect the self-made man — the man who has risen to the top through his own efforts, usually beginning by working with his hands. While the leader in business or industry or the college professor occupies a higher social position and commands greater respect in the community than the common laborer or even the skilled factory worker, he may take pains to point out that his father started life in America as a farmer or laborer of some sort.
This attitude toward manual(体力的) labor is now still seen in many aspects of American life. One is invited to dinner at a home that is not only comfortably but even luxuriously (豪华地) furnished and in which there is every evidence of the fact that the family has been able to afford foreign travel, expensive hobbies, and college education for the children; yet the hostess probably will cook the dinner herself, will serve it herself and will wash dishes afterward, furthermore the dinner will not consist merely of something quickly and easily assembled from contents of various cans and a cake or a pie bought at the nearby bakery. On the contrary, the hostess usually takes pride in careful preparation of special dishes. A professional man may talk about washing the car, digging in his flowerbeds, painting the house. His wife may even help with these things, just as he often helps her with the dishwashing. The son who is away at college may wait on table and wash dishes for his living, or during the summer he may work with a construction gang on a highway in order to pay for his education.From the second paragraph of this passage we can find that _______.
| A．Hagner busies herself by following a trend |
| B．Hagner doesn't spend much time on her full-time job |
| C．Hagner is interested in sports and music |
| D．Hagner wastes much time helping her children's lessons |
British parents, as the writer described in this passage, _______.
| A．treat their children as sports players |
| B．give their children little time to develop freely |
| C．bring up their children in a simple way |
| D．pay no attention to their children's lessons |
The writer's opinion about after-school clubs is that ________.
| A．activities in the country are too competitive |
| B．children should attend four clubs at a time |
| C．clubs should have more subjects for school children |
| D．some clubs result in competitive pressures |
The last paragraph tells us that in Britain _______.
| A．parents used to take their children to every club |
| B．parents have all benefited from children’s clubs |
| C．parents used to be wise on how to raise children |
| D．parents have come to know the standard of education |
Recently Cathy Hagner sadly finds that life for her and her three children is set to permanent(永久的)fast-forward.
Their full school day and her job as a lawyer's assistant are busy enough. But Hanger also has to take the two boys to soccer or hockey or basketball while dropping off her daughter at piano lessons or Girl Scout Club.
Often, the exhausted family doesn't get home until 7 pm. There is just time for a quick supper before homework. In today's world, middle-class American and British parents treat their children as if they are competitors racing for some finishing line.
Parents take their children from activity to activity in order to make their future bright. It seems that raising a genius has become a more important goal than raising a happy and well-balanced child.
“Doctors across the country are reporting a growing number of children suffering from stomachaches and headaches due to exhaustion and stress,” says child expert William Doherty of the University of Minnesota.
Teachers are dealing with exhausted kids in the classroom. It's a very serious problem. Many children attend after-school clubs by necessity. But competitive pressures also create an explosion of activities. They include sports, language, music and math classes for children as young as four.
“There is a new parenting trend under way which says that you have to tap all your child’s potential at a young age; otherwise you will let him down,” says Terry Apter, a Cambridge-based child and adolescent psychiatrist(青少年精神病专家).
“It isn't entirely new: there have always been pushy parents. But what was previously seen as strange behavior is now well accepted.”From the second paragraph of this passage we can find that _______.
| A．Hagner busies herself by following a trend |
| B．Hagner doesn't spend much time on her full-time job |
| C．Hagner is interested in sports and music |
| D．Hagner wastes much time helping her children's lessons |
British parents, as the writer described in this passage, _______.
| A．treat their children as sports players |
| B．give their children little time to develop freely |
| C．bring up their children in a simple way |
| D．pay no attention to their children's lessons |
The writer's opinion about after-school clubs is that ________.
| A．activities in the country are too competitive |
| B．children should attend four clubs at a time |
| C．clubs should have more subjects for school children |
| D．some clubs result in competitive pressures |
The last paragraph tells us that in Britain _______.
| A．parents used to take their children to every club |
| B．parents have all benefited from children’s clubs |
| C．parents used to be wise on how to raise children |
| D．parents have come to know the standard of education |
Most of us are expecting high-quality customer service in our daily life, but actually enjoying a happy purchase is easier said than done.
Shoppers seldom complain to the manager or owner of a retail store, but instead they will alert their friends, relatives, co-workers, strangers—and anyone who will listen.
Store managers are often the last to hear complaints, and often find out only when their regular customers decide to frequent their competitors, according to a study jointly conducted by Verde Group and Wharton School.
“Storytelling hurts retailers and entertains consumers,” said Paula Courtney, President of the Verde Group. “The store loses the customer, but the shopper must also find a replacement.”
On average, every unhappy customer will complain to at least four others, and will no longer visit the specific store. For every dissatisfied customer, a store will lose up to three more due to negative review. The resulting “snowball effect” can be disastrous to retailers.
According to the research, shoppers who purchased clothing encountered the most problems. Ranked second and third were grocery and electronics customers.
The most common complaints include filled parking lots, cluttered (塞满了的) shelves, overloaded racks, out-of-stock items, long check-out lines, and rude salespeople.
During peak shopping hours, some retailers solved parking problems by getting moonlighting (业余兼职的) local police to work as parking attendants. Some hired flag wavers to direct customers to empty parking spaces. This guidance eliminated the need for customers to circle the parking lot endlessly, and avoided confrontation between those eyeing the same parking space.
Retailers can relieve the headaches by redesigning store layouts, pre-stocking sales items, hiring speedy and experienced cashiers, and having sales representatives on hand to answer questions.
Most importantly, salespeople should be diplomatic and polite with angry customers.
“Retailers who’re responsive and friendly are more likely to smooth over issues than those who aren’t so friendly,” said Professor Stephen Hoch. “Maybe something as simple as a greeter at the store entrance would help.”
Customers can also improve future shopping experiences by filing complaints to the retailer, instead of complaining to the rest of the world. Retailers are hard-pressed to improve when they have no idea what is wrong.Why are store managers often the last to hear complaints?
| A．Most customers won’t bother to complain even if they have had unhappy experiences. |
| B．Customers have no easy access to store managers. |
| C．Few customers believe the service will be improved. |
| D．Customers would rather relate their unhappy experiences to people around them. |
What does Paula imply by saying “the shopper must also find a replacement” (Line 2, Para. 4)
| A．New customers are bound to replace old ones. |
| B．Most stores provide the same kind of service. |
| C．Not complaining to manager causes the shopper some trouble too. |
| D．It is not likely the shopper can find the same products in other stores. |
Shop owners often hire moonlighting police as parking attendants so that shoppers________.
| A．can stay longer browsing in the store |
| B．won’t have trouble parking their cars |
| C．won’t have any worrier about security |
| D．can find their cars easily after shopping |
What contributes most to smoothing over issues with customers?
| A．Design of store layout. |
| B．Hiring of efficient employees |
| C．Huge supply of goods for sale. |
| D．Manners of the salespeople. |
To achieve better shopping experiences, customers are advised to ________.
| A．exert pressure on stores to improve their service |
| B．voice their dissatisfaction to store managers directly |
| C．settle their disputes with stores in a diplomatic |
| D．shop around and make comparisons between stores |
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