On August 26, 1999, New York City experienced a terrible rainstorm. The rain caused the streets to __1__ and the subway system almost came to a stop.
Unfortunately, this happened during the morning rush hour. Many people who were going to work were __2__ to go home. Some battled to __3__ a taxi or to get on a bus. Still others faced the __4__ bravely, walking miles to get to work.
I __5__ to be one of the people on the way to work that morning. I went from subway line to subway line only to find that most __6__ had stopped. After making my way __7__ crowds of people, I finally found a subway line that was __8__. Unfortunately, there were so many people waiting to __9__ the subway that I could not even get down the stairs to the __10__. So I took the train going in the opposite direction, and then switch back to the downtown train. Finally, after what seemed like an forever, the train __11__ my stop. Then I had to walk several blocks in the increasingly heavy rain. When I finally got to my office, I was __12__ through, exhausted and __13__.
My co-workers and I spent most of the day drying off. When it was 5:00 pm，I was ready to go home. I was about to turn off my computer __14__ I received an email from Garth, my Director:
    I would like to thank all of you who made the effort and __ 15__ reported to work. It is always reassuring(令人欣慰), at times like these, when employees so clearly show their __16__ to their jobs. Thank you.
Garth’s email was short, but I learned more from that __17__ message than I ever did from a textbook. The email taught me that a few words of __18__ can make a big difference. The rainstorm and the traffic __19__ had made me tied and upset. But Garth’s words immediately__20__ me and put a smile back on my face.

A．break B．flood C．sink D．crash

A．forced B．refused C．adjusted D．gathered

A．order B．pay C．call D．search

A．climate B．scenery C．storm D．burden

A．used B．promised C．deserved D．happened

A．practice B．routine C．process D．service

A．to B．through C．over D．for

A．operating B．cycling C．turning D．rushing

A．check B．carry C．find D．board

A．street B．ground C．floor D．platform

A．paused B．crossed C．reached D．parked

A．wet B．weak C．sick D．hurt

A．ashamed B．discouraged C．surprised D．puzzled

A．while B．when C．where D．after

A．hardly B．casually C．absolutely D．eventually

A．devotion B．donation C．connection D．reaction

A．accurate B．urgent C．brief D．humorous

A．promise B．appreciation C．advice D．guidance

A．troubles B．signals C．rules D．signs

A．corrected B．supported C．amazed D．refreshed